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Appliance Aid Service

5.0 (1 review)
Closed • 8:00 am - 5:30 pm

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6 years ago

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Mr. Appliance of Wesley Chapel

Mr. Appliance of Wesley Chapel

(1 review)

The irony: I live in the area and I wanted to support someone local - to my neighborhood... well I…read moregot really punished for trying this way - note that I had the option to go with the geek squad. So an old double oven went out on me, and the tech came by and get this: was there for two minutes - I swear! did not check any breakers, did not even open the over, just looked at it and then said - yeah, it's broken. Typed in his tablet for two minutes - came back, and said - nope we can't find any parts for this model because it is too old - please note that I specifically specified that this model was about 18 years old BEFORE I set the appointment and they assured me that this would NOT be an issue... Fast forward 30 more seconds, and the tech goes like this (and I am NOT kidding): nothing can be done, it will be $169 for the service call - let me restate... he did not even open the over door - let alone take out his multi-meter and check any of the circuit boards. I asked to talk the manager/owner who yeap: laughed at me, and stated they were highly trained techs and that costs money. So $169 for having a tech come by and do absolutely NOTHING, I mean nothing!!!! zero, nada, niente, zilch! did NOT even open the oven door. Now YOU are warned - this is not the good will a reputable company tries to set... this company is now stained with the image of incompetence - to think that what started it all is my desire to help out a local business... I am still in disbelief, but you can avoid my experience - steer clear! Note: Response by owner states that "appliance cannot be troubleshoot from office.." yeah, add "inability to read" to the list - I stated several times, that the tech came by to the house, but did nothing - I would agree that you cannot trouble shoot by just looking at an appliance - which I may add was the only thing the tech did right. Also, I called the office and asked to speak with the manager several times, and he is the one that laughed at me and blew me off! Bonus round - I never got a receipt, I called three times, and asked for the receipt, and they just never sent it to me - and yes... I did check the spam box - these folks are a scam! So let's recap: What they said: "Please feel free to reach out to the office again." My Response: Why? I reached out three times, and you laughed and blew me off - by the way - where is my receipt, I asked for it THREE times What they said: " There is not a way to tell from the office what is wrong with your appliance, hence it cannot be determined what part you need or if it is still available until a technician assesses it." My Response: Did you NOT read what I posted? Your technician did come by, he was in the house, spent 30 seconds looking at it, did not even open the oven door, spent 4 minutes on his tablet, told me it could not be fixed - charged me $169 - geez you see, read before you reply - he WAS in the house - did NOT do anything - charged me $169. Yes, and according to you he did assess it "just by looking at it via psychic powers - as he did NOT even open the oven door! What they said: "Appliances that are 18 years old are routinely repaired." My Response: All evidence to the contrary, NOT in this case! At least I am being courteous enough to protect the identity of your not-so-expert and according to you highly trained technician. And you Mr. Owner, I called you three times, and you ridiculed me and did not care to work with me... so why now?

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Wesley Chapel you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

Mark Appliance Repair - Maytag washer repair.

Mark Appliance Repair

(37 reviews)

My dishwasher died and called Marks to organize a serviceman. Sergei Sergei came out last week and…read moretroubleshoot the 4 yr old appliance and determined I needed a new control panel. Sergei returned today with a replacement panel and installed it. He did a great job and the dishwasher is working like new. He was very neat and tidy. I was very happy with his work and would recommend Mark Appliance highly.

Originally called in August 2026 to asses the problem with a nine year old dryer. Rep came and…read morenever assessed the problem but went ahead and made a repair of some sort and charged me 259.00. At no time did he tell me about the problem or the potential charge. I needed a dryer, so I went ahead and paid because dryer was now running. The rep then told me if it breaks again within the next ninety days, he would need to come back and replace the belt. Two months later, October 2026, the dryer is not running. I called to make an appointment and was told the belt would cost 261.00 for a 150.00 dollar item. I cancelled the appointment. It is obvious that the rep knew what the problem was when he came the first time. I think he saw that I needed a dryer, because my clothes were laid out in the garage, and he took advantage. Almost 600.00 dollars to fix a nine year old dryer is insane. I can not stand to deal with people who take advantage of people who are in need. I was told by another person that it is the motor that is going bad in my dryer and that a belt would not fix the problem. How dare you do that to people, I believe what goes around will come around. I believe that some of your people will be treated the exact same way that you have treated me and others. I would never, never use these people again, nor recommend them again because they take advantage of people.

Appliance Aid Service - homeappliancerepair - Updated October 2026

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