This is not a "care" facility. They don't actually care. Every time I've been there, we have had…read moreto see a different GP because the turnover is so high. The first GP we had was on the news for "patient ettiquette" basically talking down to people and telling them what to wear. This isn't a fashion show. People are sick and need care, they're not going to show up in a *ucking tuxedo!! Next, we were going overseas, and needed to see a GP to get our daughter checked out. The GP treated it very dismissively, and booked us an appointment on the same day we were going to leave, so we had to email them (because for some reason you can't change appointments over the phone... well the reason is that they want everything in writing to cover their butts, because their receptionists don't understand English, and can't take appointments properly). The next GP didn't even know which patient she was seeing, she called my daughter by a different name, which likely means she didn't review the file before my daughter was seen. I guess everything is in the computer, right?? They have a policy that you must be 15 minutes early for appointments, but when they are late by 45 minutes, they act indignant if you bring it up, not even so much as an apology. In fact, they start making snarky quips and digs at you. It's unbelievable! Now, my daughter has had severe stomach pains for over a week, and they made her wait an entire week, telling us to go to the children's hospital, who then told us to see our GP!! This place is literally run like the hospital in Idiocracy. If I were dying, and needed urgent care, this is the LAST place I would go, because they'd probably put me on MAID without my consent. When reading this, you might think I'm joking, or overstating things. I can assure you this isn't the case. The only reason we're still using them is because all other GPs are not taking patients in our area, and this is literally the only option. I guess maybe Canada should do better to keep doctors in Canada, instead of having a brain drain to the US, where they actually pay them a decent wage!

This clinic looks nice and clean, even inviting considering it's a clinic. It's a little hard to…read morefind the single entrance to the mall - near the rail crossing and OC Transpo lanes. The waiting rom is big and spacious, with lots of seating. When we walked in, there were a few people but it wasn't crowded, so the wait was not eternal. The patients run the gamut from pregnant women to elderly people. However, before going there please note that it's a private clinic, which has a 6-month wait to get in!

The University of Ottawa has a clinic where students and other patients of the clinic can get…read morefriendly service. Walk in services are available for the convenience of students, with a 30 to 2 hour wait. I was here a few times during school and it took about an hour each time. Flu shot clinics are organized, but you can also get the flu shot anytime here. The clinic also accepts patients looking for a family doctor and has an online application for this. Students can automatically have a family doctor here, as insurance is included in their tuition. Keep in mind that you will need to go for an appointment for family history etc before you can start getting regular services. The doctors and nurses are patient and friendly and obviously used to working with students.

The clinic operates smoothly thanks to a well-coordinated staff and provider team, leading to…read moreefficient appointments and a seamless patient experience. Dr. Faisal Baddar, in particular, is a highly skilled and patient professional, delivering excellent treatment outcomes as evidenced by his dedicated and successful care for patients.