Apple Roofing did my roof 1 year and 4 months ago and the shingles are already trash. Their racket is that they give you a 3-7 year roof and gamble that it will need to be replaced under another insurance claim during that time instead of the roof they promise.
They've refused to follow the manufacturer's recommendations and IRC code requirements, and their shoddy craftsmanship has caused interior damage to ceilings in multiple parts of the home and flooded the basement. They faked repairing the leak the 1st time, still leaked the 2nd time and broke the siding causing additional water intrusion, and lied about the water testing, and are now refusing to refund me my money despite the entire roof needing replaced and additional damages from their negligence.
We also caught one of their employees peeping at one of our family members in the bathroom! They still haven't even apologized! But they did complain that I'm preventing them from fixing it unless I let their contractors repair the water damage they caused. I'm not letting those people in my house --it's a safety issue at this point!
Their regional director Robert Baldwin appears to be a gaslighting narcissist incapable of not compulsively lying about anything and everything. He even blatantly lied and blamed me twice now for him not arranging for the repairs to be done.
This isn't incompetence or negligence at this point. This is how they do business. Robert Baldwin has made that crystal clear. They take the gamble that most of their customers aren't going to catch them on their shoddy work or be able to deal with scheming.
If I'm not issued a full refund immediately, I'm pursuing criminal charges for the privacy violations, illegal unlicensed public adjusting activity, and violation of consumer protection laws in addition to suing them for all of the additional damages caused by their poor craftsmanship.
I can corroborate all of these claims with photos, drone footage, expert witness testimony, IKO/manufacturers' installation instructions, and code requirements.
I'm literally a building consultant and water damage expert myself, but I've got a team consisting of other building experts and consultants, an architect, a master roofer, and 3 public insurance adjusters. I was trying to play nice but this has gone on long enough. These people are idiots or delusional if they think they're going to win this fight. This is going to cost them at least 3X what I paid for the roof after the additional damages and legal fees because this is such a slam dunk. read more