Our home was built in 1936 and our siding was literally falling off of the house. Our windows are…read moreoriginal to the home. We were in desperate need of updates. Our neighbors (we live in the country, so its relative) had major home renovations and we watched the progress of their home every time we drove by. When we decided the time was right for our renovations, we talked to our neighbors. They were so very excited to share and recommend the Haggerty Team. They gushed about how the guys working on their home, had become part of the family. They gave us a Haggerty magnet and told us we would not be disappointed. Wow, were they right. We are over the moon about our "new" home. New siding and windows have made us proud of our home once again. The installers were so professional and personable. It was snowing many days during the install, yet they were still there working away in their Carharts. They always made a point to watch out for my old dog and see that she was taken care of. Our house has totally transformed and Haggerty did it. The guys went above and beyond and made sure to repair any damage to the house before siding over it. Clean-up happened daily, and I never had to ask them organize their things or address any issues. There were no issues. I just can't tell you how happy we were with the results and with the Haggerty Team. They literally helped with everything from picking out design and colors. Thanks you Haggerty for a great experience and a beautiful home. Deb & Brian Christian

On balance, not a good experience with Haggerty. Will try and be factual and objective, but realize…read morethe later may be hard to do. I was referred to them by a trusted co-worker after hail damage to my roof. The company quickly sent out an inspector, they proved a quote and the work was approved by our insurance company. We selected the materials and colors and delivery of the materials was timely. The work was started in November of 2019 - note I said started but not finished. The roof went on quickly and though there were a few corrections needed, it went as well as could be expected. Four downspouts that were to be replaced weren't, and remain that way to this day - over 9 months later. Additionally, they didn't replace the leaf guards in all areas of the gutters and several gutters were clogged with roofing debris, which continues to cause overflow issues and is damaging the landscape below. Finally, they left the yard in a troubling state of cleanliness due to the amount of debris, tacks and roofing nails left behind. To this day, I continue to pick nails out of the yard and only hope my dog doesn't get one. This spring, we contacted them about finishing and they were most apologetic. Yet, nothing happened despite multiple exchanges of emails. We had been holding back $5,000 until the work was completed but in a gesture of good faith, I paid them $4,000 (wish I hadn't now). They finally sent a guy out to measure the downspouts and look at the missing gutter guards. And despite his good attitude and promises, we still don't have the work completed. We were told that since ours was such a small job, it was hard to get attention to it (of course, when the project was initiated it wasn't a small job). I've informed Haggerty management that regardless of whether they finalize the work or not, I would not be releasing the final $1,000 due to the extreme delay, though I hoped as a Des Moines based company that emphasized "do it right" and Iowa values, they would act responsibly and complete the work. That has not happened and I will now need to hire another company to complete the work (and then it's likely a small claims suit to recover the difference in costs). In good conscience I can't recommend this company, and that is unfortunate as they nearly got it right. But they really got it wrong in the end.

This place has the best customer service I have ever had. Glad to help the guy who needs parts or…read moreknowledge on how to fix guttering and flashing. Always pleasant and extremely helpful. Give them a chance next time when your gutters need repair.

Allstate performed minor gutter repairs. Showed up on day scheduled. Courtesy service. Identified…read moreand fixed problems. Bill was per estimate so no surprises. Work guaranteed.

We have had a great couple of experiences with TMJ and feel that we have really found the…read morerelationship with a local contractor that we hoped for. Our first call was for a more urgent situation - a roof leak - to which they responded the same day. Not only did they easily identify and fix the leak, they gave us good information about what to look for and how we might help to prevent future problems. In a future call, what we feared was a leak was identified as pretty normal condensation for our old house. Jamie is clearly invested in building good, trustworthy relationships with clients, based on both education and service. Responsive, fairly-priced, generous with information, and clearly good people!

Excellent work repairing a leaking chimney chase job poorly done by a general contractor who used…read morecaulk instead of proper technique. The chase was resealed and flashed correctly and hasn't leaked since. .

After my first job with Mike I was super happy with him. However, I used him again and this time I…read morewas so displeased. It was not funny. We hired Mike to remove a bar and to fix the ceiling after a leak. He charged us $150 to remove the bar. He then told us that he would charge us $300 to put the bar back in place and fix the ceiling. We had told them at that time that we would be using wall paneling to repair the ceiling. We had wall paneling on the ceiling at that time in another spot. When it came time to do the repair Mike showed up on the first day but lost his keys in his car and spent the entire day trying to get his keys out of the car rather than calling a service to do it for him. So he blew the entire day. On Wednesday I don't know what time he showed up because I had an appointment but when I got home at noon he promptly left and didn't show back up and until late afternoon and only stayed for an hour. After which he had a allowed argument with his wife over speakerphone about missing Valentine's Day dinner. He then left my house and returned late afternoon the next day after I made several calls to him trying to figure out where he was after. He stated he would be there the next morning. Very little communication. This type of behavior went on for days. When the job was complete, Mike tried to charge us over $1,600 for putting the bar back in and repairing the ceiling. I might add that the ceiling portion was 3x 20 ft Wall paneling and then he had to put the bar back in spot which was in two pieces. At this point he had severely damaged many pieces of the bar and the assembly around it. He had also left pencil marks on the ceiling which for some reason he thought was acceptable. Mike is not a licensed contractor but actually a handyman. This whole ordeal spent over a course of 4 days. Something that should probably have taken place in one day. At the end my husband and I ended up completing the job ourselves because Mike didn't show up on the final day except to pick up his tools when I told him we finished the job ourselves. For the pictures you see below, he actually wanted $848. After completing the job he then told me that his price was $125 an hour and said that he had worked over 15 hours which he can't even account for because he was so spotty in showing up and not showing up and he would come and go and take off for his wife, his children or to go shopping or to eat or who knows what or are even for other clients in the middle of working for me. To me, this now meant he was changing the original price that he had given me from $300 to something more. I do not recommend this company or this person to anyone and I've included pictures of his shoddy work. I should also mention that Mike wanted to decide what materials to use in my house and when I said no he was very upset. I had to go down and explain to him that he does not get to decide what materials are used in other people's house. I told him I was using wall panels and a specific one and he said he wanted to use a certain type of product and spray paint it. When I said no he was very upset and said that his idea was a good idea and that the people buying my house would have liked his idea. I am an interior designer and I'm very good at what I do. My house sold in one week in this very bad market. Obviously I know what I'm doing. I'm also going to include a letter that Mike sent me that was extremely rude regarding his displeasure about using the materials he wanted.

Excellent. Very responsive to messages and very professional in the work completed. Definitely…read morewill seek him out again for any future projects.