Decided to check this place out since I was looking for a European iphone since it still has a physical Sim card slot. This location is just like the Apple Stores that I've seen in the US, just bigger. The staff were just as helpful and spoke English. I got an iphone 16 pro max but was told that the warranty would only work in Europe. read more

I'm writing my review on repair point of view on my MacBook: First of all: I should point out that the apple is only good for two years which they have guarantee and after that the product would be as good as garbage (I'm an electronics engineer and I'm talking based on experience) Second of all: this self claimed geniuses charged me almost 300 euros for changing screen display (which I insisted that the screen didn't have any issue and they opened it without my permission and claimed that it was defected, they asked me if I want to change it or not and I had a fight with them asking them why you opened the screen, I didn't report an issue with it and they told me that they would open everything when a repair is happening and they told me that I can get my laptop back without any repair if I want otherwise I have to pay, if you're an engineer you know that you have to ask them to repair it otherwise your device would be as good as garbage) now after only 3 months the screen (several line of LEDs are burnt) which they changed is burnt Third of all: apple product in European country especially in Germany is just a rip off, you pay for warranty and you can't use it, the customer service is saying they're with you but they're with you for your money, also their MacBook product doesn't have usb ports or hdmi ports and they ask you to buy a hub and connect to the charger place which the hub draws current and ruin your device. In overall if your mind is set to pay high end product for actually working with it (not for flexing or using it as decoration) I recommend to do yourself a favour and put a little bit more money on top and buy a gaming ASUS laptop. I learned my lesson to be away from Apple products maybe they're good in USA but not here in Europe #Apple read more

Apple Düsseldorf - Computers Near Me - Dusseldorf, NW

A huge box of apple goodness. The fall from paradise never felt so good... Come here for s post Eden experience. read more

Apple Düsseldorf - It is lighter than it looks. - Computers Near Me - Dusseldorf, NW

very bad customer service, mis informing the customer, because of your ignorent employees we could not get tax free, they dont even know to give a receipt correct, and the phone turned out to have a software defect, we need to change the phone and the store does not help at all! we came back to oyr country and the manager tells us to come back to Düsseldorf like we can go directly again. read more

Worst experience ever. Worst customer service. Terrible. Take train to cologne instead.