By far, THE WORST COMPANY I have ever dealt with. Avoid them like the plague.
If you are even considering using these guys for website creation or hosting, contact me on YELP! I will tell you everything that happened to us while attempting to work with these guys for a year - trying to get our website created. We spent close to $20,000 to have website with a shopping cart, and a year later we still do not have a completed website! Read on...
I could write a novel about this company and its lack of technical capability, lack of follow through, lack of timeliness, lack on concern and of course, lack of actually providing us with an operational website a year later. Even more ridiculous is that they had my family prepay close to $20,000 to create this unfinished product.
All we ever get are excuses - from server and hosting problems, schedules that were just too busy to finish our site, to finding out the shopping cart program they selected to build our site on was full of hacker tools, back-doors and viruses. We even moved our partially completed site to a hosting service that hosts millions of websites (to at least get to a more secure provider). Within days, we were taken down by the new provider because our site was spamming the world due to the unsecured shopping cart. We told Victor and Tracy (the owners of Appeal) about the problems, but once again, they came up with more excuses and even blamed us for all the problems with the website. We can't even log into the site to make changes to it, yet it is our fault for it not working...amazing.
To this day, we are out close to $20,000, we have no website, the new provider has taken us down, Appeal will not complete the site and actually wants to charge us $1200 more to get another shopping cart program! That's right, they want us to pay more money to have a site that actually works!
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT ME ON YELP! read more