HOT, HUMID AND NOISY
I booked a two bedroom suite on Hotels.com and based on the reviews I expected four star accommodations in a nice neighborhood.
As I was driving to the area I noticed that I was miles away from the center area of the enter in an area that was more industrial and somewhat run down. Upon arriving at the hotel the owner who greeted us was sweating profusely and asked that I leave the door open. That should've been my first hit while my fiancé went to unpack I brought the car to the garage at his suggestion because of parking issues on the streets it was about a 5 Block drive and when I returned she explained to me that she couldn't get the air conditioning to work.
The owner explained, they don't have air conditioning they don't need it. This was the coolest day of the week that we were staying and temperatures the next day were due to climb 10 to 15°, the 90s, 35°C.
The suite was about 15° warmer in the air temperature outside however the windows we're only open like a door where someone could walk in off the street or else 2 inches at the top.
I was stunned that a property listed as four stars on Hotels.com with excellent reviews, we had no air conditioning, they brought us a fan which did not work.
I asked if they had ice or an ice cube trays since there was a refrigerator in the suite and I was also told they didn't use much ice in Austria so they didn't have either but was directed to a gas station three blocks away. We also had to buy shampoo bars of soap and hair conditioner.
The problem with the windows open was we could not get any cross ventilation the air was absolutely still in the stand fan that he brought did not move any air, just made a lot of noise. The street was very noisy with trucks people talking and motorcycles we had a hot sweaty sleepless night.
I packed our bags made a reservation at a nice all suite hotel closer to the center of the city and we left.
This property has done an excellent job of managing the reviews, we were never asked to submit a review by Hotels.com.
In fairness the bedrooms living room and kitchen area were very spacious.
However in summer months when temperatures and humidity can soar even in Austria, I found this property to be uninhabitable. Apparently they can claim they have air conditioning because on the top floor there are suites with climate control, however we were on the street level and it was a noisy sauna.
Perhaps if I was there in the fall or winter my experience will be different. I would advise anyone who is considering staying here in the summer to reconsider.
There is a train about two blocks away but you can take to the edge of center city. Viana also has an excellent system of subways for getting around. Parking everywhere is very difficult read more
