Very cute and trendy hotel. Walking distance to many attractions at the heart of Vienna. I wish I…read moretried their breakfast too, it looked delicious!

I really enjoy the hotel Daniel. It's in a close enough spot that you can get most anywhere in the…read morecity by car within 10 minutes, so the prices reflects outside the city enough. You can certainly see here and online the pictures of the restaurants and bar. That whole area downstairs is really hip and fun. Every time we come in or go down for breakfast there's fun music playing and it just has a good vibe. To add to that, everything we had to eat was really tasty. The veggieburger especially was one of the better ones I've had and the hummus starter was fun as well. I sort of stayed away from the breakfast myself because I'm not a big sweet eater in the morning, but it's really a big breakfast buffet if you're interested. Their rooms were really nice and comfortable. The bed especially was quite soft and I got one of the Hamic rooms which was kind of fun to hang out in from time to time. My only complaint here is that I had one of the road facing rooms so I could hear traffic pretty late into the night and early in the morning.

I picked this hotel because it was close to the Vienna international center where I was attending a…read moreconference. It is next to a Shell gas station and a car dealership, but I felt safe walking to and from the conference. There is also a metro line about a five minute walk from the hotel. I don't know anything about parking there but the breakfast that came with our stay had plenty of food. Sorry I didn't take any pictures. There were two kinds of egg, sausage, cheeses, and cold cuts, cereal, a pancake maker, lots of breads, different kinds of coffees, three juices and a machine where you could make your own fresh carrot and apple juice. The room was clean and just what we needed. The toilet is in its own little room. the shower is in the room with the bedroom however there was a curtain that could be pulled to separate it off. Our room was in a different building than the main hotel and breakfast area. But it was a 15 second Walk in the back. There was a full service bar downstairs, which was pretty lively at night. Plenty of things to choose from there. It was a solid option convenient to the convention center. If I were going to Vienna to sightsee only I would probably not stay there as it is on the opposite side of the river, but it's convenience to the metro station made going into town very simple. Our last day was the day of the Vienna marathon. It was a bit crazy outside our hotel and given we were not there for the marathon it made getting to the metro a little more complicated. However, there is a place to cross the main street underneath the road right by the metro so don't you know that trick you are all set to go.

This hotel was very close to the train station and, though not close to the Christmas markets, had…read morea very close pick up point to the 'D' tram that takes you into the downtown area where the primary markets are located. The general area of the hotel seems a little sketchy, but the hotel itself is quite clean and updated. The rooms are very utilitarian, clearly geared toward a younger population that are satisfied with just the basics. Unlike our other scheduled hotels on our rail tour, this was the only hotel that charged guests for breakfast (and not a small sum at 23 €). I passed on this opportunity and bought my breakfast in town and on the train after my departure the final morning. The check in was self-service, which seems a little impersonal to me, but the bright side was we were able to check in before 1:00 pm. Staff that issued our room cards were friendly and answered our questions about the local tram. There was a free area to get water, so we used it to fill our travel bottles in the never ending battle to stay hydrated following nights of mulled wine. That was a feature none of our other hotels had, so this was a big plus. This hotel is definitely worth considering, just don't expect any luxury touches.

Normally, this would be a five-star review, but I did have a slight issue prior to arrival…read more I've been a Marriott Bonvoy member for over 30 years, and when given a choice, I always try to stay at a Marriott. As a Lifetime Platinum Elite member, certain benefits are part of that loyalty. I had two reservations for this stay: the first portion was booked under my name, and the remaining nights (which together totaled seven nights) were accidentally booked under my husband's name and his Bonvoy number. In the past, I've never had an issue having reservations like this paired together. I even called Marriott in advance and was told not to worry, that the hotel would merge the reservations upon arrival and that my Platinum benefits would apply for the entire stay. The flight was delayed into Vienna, I contacted the hotel through my reservation to notify them. At the same time, I again requested that the two reservations be merged and asked whether my Platinum benefits would override my husband's so we could have lounge access for the duration of our stay. Ronja responded and clearly stated that this would not happen and that my Platinum benefits would not be honored for the second half of the stay. After going back and forth and realizing I wasn't getting anywhere, I decided to address it when we got to the hotel. When we arrived at 1:00 a.m., Michael was at the front desk, and he was absolutely wonderful. Friendly, professional, and incredibly accommodating. He resolved the situation immediately and without hesitation. Ronja's LinkedIn lists her title as "Hotel & Hospitality Specialist," but based on this interaction, additional training may be beneficial. As a lifelong Platinum Elite member, I certainly did not feel like a valued guest. Aside from that experience, the hotel itself was absolutely perfect. Our room was lovely, located on a high floor with a beautiful view overlooking the park. The hotel has so much to offer, and the Concierge Lounge was one of the best I've ever experienced. It was open daily from 6:30 a.m. until 11:00 p.m.--which is impressive in itself. Breakfast was served every morning with a great selection of both hot and cold options, and the coffee machine offered an excellent variety of choices. There was also a daily happy hour from 5:00 p.m. until closing, with beer, wine, and a consistent selection of food and snacks. The lounge staff truly went above and beyond to make guests feel comfortable and welcome. The views from the lounge were magnificent making it a nice place to relax after a long day. This is a beautiful hotel in a fantastic part of the city. It's within walking distance of major sights and excellent restaurants. If you're visiting Vienna, this is a wonderful place to stay.

Solid hotel with a solid breakfast buffet…read more We stayed here for 5 nights. The room was comfortable and the staff were friendly. Each morning, we had breakfast at the hotel which included hot items like scrambled eggs, bacon (which was different from American bacon), mushrooms, potatoes, roasted tomatoes, waffles, and pancakes. The buffet also had a fruit bar, deli section, breads, sweet pastries, yogurts, cereals, salad, and a made to order omelette station. Beverages included coffees, teas, juices, and even prosecco. The food was the same every day, but there was enough selection that we could switch it up throughout the week. Would stay here again in the future.

Conveniently located right across the street from the train station! Arriving on a late-night train…read moreinto Vienna, we appreciated not having to wander the streets at night. The room was clean, and the front desk staff were wonderful.

Poor hotel and subpar service…read more Booked this hotel from one of the apps which only showed one room type and breakfast. When we went there, they showed two different rates, one for double and one for twin. Since we were only staying 4-5 hours in the room, we decided not to pay the extra €15+tax. Next morning went for breakfast and told it wasn't included and we had to shell out another €26. So what did I already pay all the money for? They refused that our room came with breakfast and that we could pony up or get lost. So we left. Some specifics below: Rooms: Smelly (like poop); No safe in the room; no coffee service In the room; really small rooms. Summary, Super Basic and smelly. Location: Good if you want to be at the Hauptbahnhof, but not so good if you want to be in the City Center, I.e. Stephansplatz area Service: Willing to provide extra blankets, but that's it. However, not willing to give an inch of extra service when they could. Would rather the guests suffer in the darkness of online bookings then to make it a pleasant experience. Overall: Bad room, ok location, and basically a smelly costly situation with no amenities for over $135. Shell a little extra money and live in a better hotel.

I've stayed at a lot of hotels in my life, and I just don't envision that anyone will ever to top…read moreour experience at Hotel Imperial - from the service, the style, the history, the comfort and the location, this spot has it all. We were upgraded to the Sisi Suite and had breakfast included with our stay that was to die for. Fresh, clean, a great variety and a wonderful wait staff. We tried room service, dinner in their cafe and dinner at their Opus restaurant, and every meal was stellar - including some evening desserts and coffee. The room was comfortable, with great high ceilings and windows, a heavenly bed and great amenities/water pressure in the bathroom. The wait staff kept our room full of water and other goodies. It is perfectly located to public transportation, quick walks to attractions and local parks, and the building itself is beautiful.

This review of for the Imperial Bar within the Imperial Hotel…read more Wow - Gorgeous bar. We stopped here for a night cap after eating nearby. The bar is in a large rectangular (~35 feet x 45 feet) room with a 25 foot high ceiling. The ceilings are mirrored. The upper third of the high walls are decorated like a section of library books. There are at least a dozen seating groups of 2, 4 and 7 plus 6 seats at the bar. The bar seats are nicely padded and covered in leather. The floor seated is very comfortable, oversized, cloth fabric. The background music is pleasing and not too loud. The bar staff is attentive and helpful. They also brought out some nice bar snacks. Drinks here are priced as you would think for a hotel of this caliber. We enjoyed our time at the Imperial Bar.