Horrible experience. Doesn't respond to calls, emails or texts. I've been waiting for my daughters…read morealready paid for letterman's jacket which was over $600 for 18 weeks now! The worst customer service.

Fantastic experience from start to finish. They went above and beyond normal customer service…read moreexpectations. Friendly, speedy, good prices. Graphics chops are excellent, and they accommodated my on-the-fly image alterations easily. Product selection exemplary. And I've tried quite a few places over the years (been coaching 20+ years). Am I gushing? Yes.

So so happy with Amanda and HIGHLY recommend this company! She went above and beyond to make sure…read moremy business got our order on time and her quality of work is amazing! She even delivered our order right to my businesses front door! Just so very happy! Thank you SO much and you have a customer in me for life! Warmly-Jennifer (The Barre Fitness Studio and Lounge in Mill Creek WA)

From the owner: Welcome to A Custom Element!…read more Here at A Custom Element we are opening the door to things you don't see much anymore, quality, precision and customer service!! We are dedicated to customer satisfaction! Embroidery, digitizing, screen printing, heat press, custom sewing, and handcrafted gifts are a list of the things we offer! If you don't see what you're looking for or not sure what you want can be done, please contact us, we are just a click or call away. We specialize in the orders that are simple and small as well as more difficult and very custom.

I wanted to get a sun hat for a dear friend in Florida who is going through breast cancer…read moretreatments. I thought it would be easy to get something personalized and spent untold hours on the computer, only to be disappointed again and again. After continually filling out information, I would find that the hat I wanted was either ridiculously expensive to personalize or required a minimum number to purchase. Finally, my husband suggested I look for a local business. Finding Bergen and Company was a wonderful option. They helped me find a vendor to get exactly the hat I needed at an exceptionally reasonable price, did a beautiful job with the embroidery, and were extremely respectful of my concern for delivery during this Covid pandemic. I recommend them very highly and will certainly be using this fine company for future orders.

Since I found out about this company on Yelp I feel I owe it to others to report my experience…read more This company really disappointed me with an order that was all teed up and ready to go. It was a 100 year Centennial celebration garment, and a very simple order to finish and ship. They totally bailed on the order and didn't even pretend to care. They just blew me off. I recommend that you avoid them like the plague.

Buyer beware, this business is hands down the worst when it comes to communication and their…read moretimeframe Here is the story in a summary: A friend of mine gave me an idea for a logo, I took the design into the store manager, Lindsay to make a modification to(change some words around) she said: there is a set up fee for first time customers and a print fee and shirt fee. I said ok email me the logo once finished. She did a week later, and I approved the logo and had them print me 1 shirt for sample, it took her a full week to print 1 shirt. Paid for the shirt and all the set up we talked about: came out to around 80$. I was not happy with the service.. So I decided to have another local company quote me on shirts and sweatshirts. They gave me a deal that was twice as cheap and said all of them would be done under 1 week. But they needed the original file of the logo. Had them contact Lindsay. She replied back with a threat stating if we use the logo with out paying her 500$ there would be legal ramifications.. Now this is were I'm staring to get a little confused. Why wasn't this fee disused when I had her print a shirt? I didn't know they would own the rights to the logo , simply because I choose to have them change a couple words around.. Got ahold of the owner, same response . Gave them the chance to make it right by charging accordingly. Got input from many screen printing shops. They said they should not charge any more than 200$ and they should have told me about this design fee before any work was began. This is why I'm giving this place a big F. Be very aware of this manipulative business practice to keep there client from choosing another business. Now I will be buying this logo that they claim to have designed. So if you are thinking about choosing this place for print make sure you read all the fine print. They will try to hold a ransom over your head and threaten you with legal action. When they see you are shopping around to make sure you are getting the best deal for your hard earned buck.

Horrible customer service and craft quality, I am surprised this company is still in business in…read moreLynden. If you can find any other option for branding you should consider it.

Great service, reasonable prices, amazing results! These guys are awesome! From the get go, always…read morehelpful, Never have I worked with such a professional printing company and they get the job done fast! When they tell you it's going to be done, it's done! Even with last minute changes!

My family had a reunion and decided last minute to get shirts per family. It was a last minute…read moreorder, and Creative Imprints was able to print them in great quality with reasonable prices! I dealt with Jhon, and he was very helpful and made the process less stressful for me.

This place sells custom frames and mugs, but they also do phone repairs…read more I needed a repair for my phone that a certain (fruit) store upstairs refused to do, so I stumbled across this booth while trying to explore alternatives. The guy (Marshall) was quite clear explaining everything. Quite the eager salesman. He whisked my phone off to the repair guy. The repair took a lot longer than the promised 1h Guess they'll say anything to get the sale first. Something to keep in mind. The repairs are actually outsourced to another booth (Mobilinq) which is maybe 50m away, outside the Walmart. See my review for that place as well. See my review of Mobilinq for repair details. I would give a higher review except they broke part of my phone (unrelated part) during the repair. I had to shell out more money to get that part replaced. I understand that accidents happen, but it's a hard pill to swallow when they charge full price for something THEY broke. The good news is the repairs have all held up. They use factory parts (I'm guessing these are the parts that fail QC at the factory), as evidenced by the (sometimes covered up) logo on the parts which I saw them install. So the parts won't be 100% as good as the official repair, but 98% is good enough to be honest, especially for the price. Most importantly, I was able to get my phone working again when the fruit store told me that I was looking at a unit replacement.

The best place in the mall for personalized gift and printing service ! the do design as you like…read moreand then make it right there in under 5 minutes.

Excellent firm to deal with, consummate professional. John asks clear and concise questions about…read morethe result you are looking for and how to get it. I got exactly the shirt I was envisioned. Highly recommend this business...

John helped my family create t-shirts for my uncle who passed away in 2022.. he did such an amazing…read morejob, he was very helpful, understanding, and sincere throughout the entire process. It really makes a huge difference when you are working with someone and they make you feel welcome, I wish I had a chance to create this review sooner, as we all know life happens. I hope my families next experience with Blue Sky T-Shirts will be for a happier occasion!