If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

This is directly aimed at the "helpful" representative (Cynthia). I think that was her name anyway…read more I called this company today 9/2/26 around 3:20pm in the hopes of a little compassion and understanding, considering we're on the hunt for auto insurance. The individual I spoke with was not compassionate about our situation, although it's a lose-lose, a little kindness and compassion would have been very appreciated. I was met with judgmental remarks from her, as if I don't already understand the situation. "I'm well aware", was my response to her rebuttals and out-of-line comments about our situation. Do better as a human, Cynthia. Do better as a person who needs to be trained and educated on proper phone etiquette, and again compassion, which was warranted, but not received, unfortunately. She ended up hanging up on me in a desperate attempt to get rid of me. Hanging up on a potential client is also not proper phone etiquette. I never once became aggressive or rude, I just simply asked her to remain focused at the task on hand and I didn't need her comments about OUR situation, or her very out-of-line comments. I truly hope the call was recorded and I hope management takes this review seriously because this should never happen to another person seeking help from their business! Addendum: my call was made to your business at 3:22pm yesterday. I don't think you have my cell number, which would have been provided to you had you requested it in a private message. I absolutely did call, how would I randomly know your employee's name otherwise? Oh, and yes, I was abruptly hung up on. I never became rude, defeated absolutely. I would offer you to research a little harder, a call around 3:20-3:22 9/2 and listen to the call yourself. My name is the same as what I presented to Cynthia. Otherwise, I'd be more than happy to email you.

After being an Allstate customer for over 50 years, and having Doug Moore as agent for 20, find it…read morevery unprofessional not being informed I was given another agent. Customer service??? My doctor and dentist gave me advanced warning of the impending retirements and facilitated the transition. In the last couple of years no personal service, other than generic emails have been provided. No welcome or acknowledgement from Nathan Giddings as well. Perhaps old style personal customer service is a thing of the past. It appears to be about money.

If you need Insurance give Doug a call at Allstate Insurance…read morehe is a awesome Allstate Agent.

Nita has been great. She helped us get a new auto insurance policy. Made the process so easy. I…read morewould definitely recommend her.

Nita was so helpful and patient with all our questions and concerns. Switching insurance companies…read morewas an easy process and she found us a good rate. I have recommended Nita to my family and friends.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

I switched to David Kessler for my Auto, Home, and Umbrella insurance after dealing with…read moreunexplained rate hikes from Geico. David provided extremely competitive quotes, and the entire process was seamless. He is responsive to calls and texts, reliable, and patient in answering every question. Most importantly, the final price matched his exact quote without any surprise fees. I highly recommend David to anyone looking for great service and trustworthy insurance coverage

Mr. Nasser is efficient in his work and does his best to meet your specific needs. I greatly…read moresuggest contacting him for the life insurance plans you are looking to achieve.

From the owner: The Frontline Agency under Family First Life will strive to service your every need when it comes…read moreto purchasing Life Insurance, we are contracted with the largest most reputable Life Insurance Companies in the nation, as licensed agents we will be sure to find a plan with the right Insurance carrier to fit your budget and your needs.

One of the best companies and agents I have had. Always advising on our behalf. I have both…read morepersonal and business coverages and am totally satisfied

I just wanted to reach out and tell you how happy I am that I went with Angelica and your team for…read moremy car insurance. I just signed up two weeks ago and unfortunately got into a bad accident yesterday. Your team (Angelica) has been so helpful during this process. She has gone above and beyond. She has explained everything in detail and has been so helpful. My family is very lucky that we switched in time to your team. Even ABS Collision Center has been in contact with you guys and everything seems to be moving along smoothly. Thanks for the great job training your employees and having great relationships with body shops.

Had the opportunity to work with Mayra. I walked into the office for the first time, and Mayra was…read morethere to greet and assist me. The entire process was transparent and no pressure was put on me. I even had a few days to think about my decision. Shopping for insurance is always difficult but Barranca Insurance made it as smooth as can be.

Veronica assisted me in switching my auto insurance policy for 3 vehicles. She was helpful and…read moreprovided me with great service and found the deal.

So over all I've never had a bad issue with this company. I haven't gotten to any accidents so I…read moredon't know how it would have been with their full service. However, once I needed to cancel . The man named ruby helped me and make the process very easy . Was really informative and helpful. If you ever need help I'd recommend Rudy and his extension is: ext 11421

The people that work here are negligent and don't follow simple instructions ! I had tried to…read morecancel my policy over the phone June 26 2026. The first time I called they were trying to send me a form to sign over the phone but they agent said it wasn't going through for some reason he tried to send it to me via email and text. So the next option was to drive to the office to sign it in person. So I did that. Unfortunately I didn't take a picture of my form . Fast forward 3 months later and I'm still being charged because they never sent the insurance company "Safeway insurance my cancellation form" I called back to have them send my form and they said they would once again they did not! Now today September 28th 2026 I called to get them to send it to the insurance company and to me. Same thing the "agent was having trouble sending it" so I had to THREATEN to FILE and complaint with California department of insurance and now finally after 4 months ADRIANAS INSURANCE has followed my request. On top of all this the insurance company "Safeway insurance" is telling me they may not be able to give me a refund since it's been so long. Avoid this insurance company terrible experience I have never experienced this before I've cancelled many policies and they all have been cancelled the same day

Summary: If you need top notch professional help for your insurance needs, WHO YOU GONNA CALL????…read moreGhostbusters! No way - GOOSEHEAD!!!!! Service: beyond expectations! Vanessa takes the time to go over every detail about your insurance options and coverage issues. Prices: wow! Check it out for yourself. Conclusion: I usually focus my attention on food/restaurant reviews, but the fact that I'm doing this review, should tell you something about the 5 stars!

Can't ask for a better agent. Vanessa provide excellent service for your…read moreinsurance needs and take time to explain policies details . She is exceptional! Highly recommended.

Went in today to do my registration renewal for my girlfriends car…read more I googled registration services and this come up. I was not aware that they offered registration services. Went in and I was helped out by the awesome kind girl. She gave me my registration within 10 minutes. Glad I didn't have to go to the DMV. You don't need to have insurance to come here I will be coming back. Highly recommend coming to just auto for your tags instead of being at the DMV for two hours.

I recommend not to get insurance from just auto insurance period they are a bunch of hustlers they…read morewill hit your pockets and make you over pay on regular liability insurance. I entered my cars on Credit Karma and they found me way lower insurance than any other place..