Poor communication and service was not worth the money. They did a dissent job with chemicals and…read moreconditioning the water. But never cleaned the cartridge filter or the pool tiles in 3 months of service. Some of the techs are much better than others.

Extremely knowledgable and good at what they do. Definitely experts in their field. They take the…read moretime to listen to their clients needs and go above and beyond to deliver excellent customer service.

Amazing customer service!!! When I called and explained my backyard was flooded, Tom took the time…read moreto listen and was more than willing to walked me thru the steps to turn the water for my sprinklers off. When I was unable to take care of it he said he would come out that afternoon, on a Saturday. He came out looked at everything, explained what needed to be done. Took time to dig to find a second valve box. I had an estimate for the work on Sunday morning. He came out the next Tuesday, fixed everything, moved the rock back and cleaned up everything. Sent me a text that everything was finished and working. I will definitely call him again for repairs, and will recommend him to all my friends. Thanks again Tom

Thomas is fantastic!! He was going to be running late and communicated with me instead of leaving…read moreme hanging like most companies do. I will go through his companies when needed and will definitely spread the word!!

An outstanding, Family owned business. From start to finished they handled our siding project…read moreprofessionally and at a level of quality that is refreshing in today's environment. Thank you for a job well done. We will be calling them first with future projects. First class group all the way.

We moved into our new home in February 2023. At the end of the living room was an 18' blank wall…read morewaiting for something special. Michael Sasser brought our vision to life, adding details that made it even more special. The team worked tirelessly for 3 weeks to make our house a home we love! They also tiled our backsplash and added under-cabinet lights, as well as venting our microwave hood outside. We recommend East Carolina Kitchen & Bath and will definitely use them again for our next projects!

I hired Premier House Care after a heavy storm caused a ceiling in our downstairs bedroom to…read morecollapse. At first, we assumed it was a roof leak, but after a thorough inspection, they discovered the real issue was a corroded water pipe upstairs. The team was professional, responsive, and transparent throughout the entire process. They cut into the upstairs wall to locate the leak, removed the damaged pipes, and installed new PEX water lines with high-pressure fittings. Two separate leaks were repaired. They also cut out and replaced the damaged ceiling and walls downstairs, furred out areas to create a flush finish over the old plaster, and reinforced damaged studs and floor joists. All drywall work was completed with finishing and painting included. They even took care of debris removal and sealed a minor leak on the roof for good measure. The entire project came to $8,280. Given the scope and quality of the work, I felt the pricing was fair and well worth it. Premier House Care made a stressful situation much easier to deal with, and the end result was top-quality. I highly recommend them for any plumbing, structural, or general repair needs.

Premier has done a fabulously good job removing an old wooden deck and replacing with a new…read morecomposite deck with metal rails. The deck was framed which added even more to the look! Will use them again for my next project!

I was extremely pleased with the artistry, knowledge, and professionalism Luis provided for our tub…read moreto shower conversion that included tiling, plumbing, carpentry, and installation of our sliding soft close doors and shower fixtures. He provided valuable insight into the process, and assisted in many ways to relieve any anxiety we had. He is very experienced in all facets of construction. He is a consummate professional and craftsman at what he does, and his value is excellent. He is so unlike other contractors who are more focused on taking shortcuts to get paid as quickly as possible. He has unmatched honor and integrity, and I would highly recommend him for any project you may have.

I had Level Up enclose my screened in porch in January 2024. It looked very nice. Then it rained…read moreand one window leaked. I called Patrick and he came out and looked at it - caulked the window a little, redid the inside frame and said it was all taken care of. Several months later, I was having lots of bugs in the porch and mice getting in my house. I called Patrick again and he told me "to hire a handyman to come and do some caulking". Again a couple months later, we have a big rain storm and the window is leaking again. Now I am putting sticky pads out there to see where these bugs and mice are coming from. I had to call multiple times with no call backs and sent multiple texts but finally Patrick called and came again - I showed him the sticky pads and he caulked the inside of the porch, caulked the window on the outside and wanted to leave it for a couple months to make sure there were no leaks. So here we are today, I called Patrick twice to see when he could come back and redo the window. Well again there is no call back. I had a contractor come look at the windows. Well, he was not surprised that the window was leaking - there is no caulking on the windows and no caulking on the new siding and now there are gaps in the siding. When I had the porch done, I also asked him to install a motion light off my garage in the front. Three months after that was installed, it quit working. When he came to see the porch I pointed out the light. He told me to get a new light and he would install it when he came back to do the window. I got the light but Patrick never showed up. So, I had to pay someone else to install the light - which I already paid Patrick for and now I have to hire someone to finish the windows in the porch the correct way.

Patrick and his team at Level Up Home Improvement blew away our expectations. His attention to…read moredetail and inability to "take the easy way out" are unparalleled. Our bathroom remodel was supposed to take one week but due to many unforeseen issues, Pat, Joe, and Joey worked hard for three weeks to finish the job right, never losing their attention to detail. If you are looking for an honest, talented, and professional group, these are your guys! I will certainly be calling on them for my next project.

StaDry enclosed a portion of our wrap-around porch with EZ-breeze panels while also replacing about…read more60 SF of tongue-in-groove flooring. Their carpentry skills were really needed to get everything squared up on our old porch. Everything looks great, and I'm really glad that I won't have to replace the boards on that end of the porch anymore.

Very responsive, quality work in replacing the roof. Had one small issue not related to their…read morework but they jumped in and fixed that as well. Highly recommend.

Hiram did a great job at a reasonable price! He informed me when he was on his way. He was…read morepunctual. The faucet service requested was completed efficiently. I will definitely use his service in the future.