I learned two really great things today 1. Don't leave your…read morephone on the bed where your big puppy can crunch it 2. Go to the Van Buren T-Mobile store to replace it, and ask for Justin. He was so pleasant and helpful in working with me to replace my phone. He had spot on suggestions for what would meet my needs, and had a new phone in my hand in no time at all. Kudos to Justin, and the manager that hired him. He is definitely a T-Mobile asset.

Team was great. They were so helpful and fun to work with. Go see them ASAP for all of your needsread more

First off it is now called Cyber Haven. If you can go anywhere else I would highly recommend that…read more I know there is not much, if any competition in Ft Smith so if you can go to Tulsa or Fayetteville, do that instead. They had my laptop for 5 weeks and never a call or anything. They couldn't fix the issue and wanted to sell me a fix that would have cost as much as a new laptop. Plus the only progress I would get from them was when I had to go in there and ask about it. The employees are nice but I cannot tell anybody to go there at all.

The owner needs to pay his rent. I went in for my phone repair and met a locked door, the landlord…read moresaid he'd unlock the business when he got his rent. Lol.

Great place and staff! They are always willing to go above and beyond to assist. They have a large…read moreselection of devices to choose from as well.

Everytime I go into the store I get extremely great service always willing to help me with whatever…read moreI need. Recently upgraded with Gaby and she was so helpful in getting me into a new phone!

BUYER BEWARE - I've never had an experience quite like the one I had today at Techspot. After…read morecharging us over $200 to fix my daughter's screen, 2 days later it begins to blacken in all corners, slowly covering the whole phone. My daughter took her phone to Florida for summer vacation, and had sent us pics of the play-by-play in which the phone was deteriorating. Once back home, we took the phone in so they could look at it, and were told "because the screen is cracked on the edges, there's nothing we can do." Huh? It was YOUR SCREEN you replaced just days before the screen was breaking...and that's our fault? We were told of a great warranty program, and to come back if there were any problems. This was TWO DAYS from repair. To top it off, that same visit one of their techs put on a new screen protector for my iPhone, and it started to bubble days after. "Nope, nothing we can do." It's a screen protector for goodness sakes. What does it cost them to repair it? $1 or $2? He did offer to allow me to buy another one from him, and pay for some extended warranty we weren't offered the first time around...I'll pass. All we heard during our first visit was how great their warranty program was. In fact, the customer he saw right before us today was just promised the moon: "If anything should go wrong, please bring it back and we'll take care of you." They'll make you feel good on the front end, and burn you on the back. There are far more reputable places one can visit for their phone repair needs. This place is as shady as it gets.