Colleen was absolutely incredible. She was friendly, talented, and clearly knew her craft. The drinks were made with care, great presentation, and a level of skill that really stood out. She added so much to the experience and is a major reason I would come back. read more

Great drinks really caught my eye!! Colleen was awesome!! The chicken quesadilla was great. Along with Giant Pretzel!! read more

Apex Entertainment Syracuse - THE ROXXBERRY - Arcades Near Me - Syracuse, New York

We had a great experience at at Apex in Syracuse for my son's birthday. both my kids have celiac and it's a great place to go for gluten free food! Val our waitress was wonderful! read more

Jack rocked it! customer service was top tier. He was truly kind and very helpful!!!!

Worst bowling experience possible. They refuse to maintain their lanes, and they play like there made of sand paper. I know it's not supposed to be a competitive experience but it's really unplayable at all. read more

Colleen and Jack were amazing!! We all had such a great night and they made it better with great drinks and awesome service! :) 10/10

Colleen was an amazing bartender for our event- she was extremely helpful and informative, and was a highlight to our party. Bonnie really stepped up and took great care of us as well.l, shout out to both of these ladies and their help. read more

My company booked a buy our Christmas party at Apex.. we were expecting around 150 people to attend, unfortunately, we had about half of that actually show up. The wait staff, especially the bartenders, Colleen, Stephanie and Steve, saved our entire experience. They were so attentive and made our time at apex magical despite the lack of attendees. They made sure we all had a phenomenal time and provided amazing customer service. I hope they receive the recognition they deserve because they absolutely saved our event. read more

We came in with a hockey team of 10 year olds. Colleen was so wonderful to us, we will definitely be back!

My boyfriend and I came here to have a date night. We got a lane and was told it's by the hour. So we went to sit down and got menu's and didn't start bowling until our orders were taken. Just as we start we notice the thing what swoops away the pins when they're knocked wasn't moving so we let them know and they moved us to the next one over. We played one game which only took like 15-20 mins and I was watching the timer before and all of a sudden it says we have 17 mins left. I was shocked and told them and they added 30 mins back. But it was off to me how the time just went from 40 mins left to 17. I couldn't tell if they took the time off themselves or it was a glitch. But the people next to us showed up after us and left before us. I think it happened to them too. Other than that the appetizers and drinks were good. read more

Apex Entertainment Syracuse - Cool lighting and it was very clean and organized. - Arcades Near Me - Syracuse, New York

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In concept, this place is great. Multiple forms of entertainment all in one place, food, drinks. We've given them wayyy too many shots despite our better judgment, and there's a lot to say, but I'll just limit it to two: - Bowling - their somewhat outdated online reservation system doesn't allow for "day of" reservations. I don't know about you, but I seldom plan to take the kids bowling in advance - I guess I see it as a bit more spontaneous. Call me crazy, that's just how I roll. You might say "oh, that's so they have spaces for walk-ins." Maybe....but they've never allowed a walk-in that I've seen, even when the place is empty. Also...have you been recently? Walk-in traffic is non-existent. - Arcade - their kiosks were handy - allowed you to obtain/recharge a card for the games. Recently, however, the scanners that recharge the cards have all been removed from the kiosks. Then kiosks remain on, and though you walk from machine to machine trying to figure it out, then staff just watch you, rather than explaining it's broken. You need to go to a human to recharge your card. After doing this, I watched three other people grow increasingly frustrated trying to recharge their cards, until they just left. Maybe this was why the arcade was empty? Some of the games are OK, but they're never updated or swapped out, and just feel outdated. The overall feeling of apathy from the businesses and their employees in the mall is pretty overwhelming...I have such fond memories from the old Carousel days, so I keep going back, but I think this era is reaching its end. Sorry, Apex. read more

Great lively place in the mall. The food and bar are great. The options for bowling, arcade, and other activities are a lot of fun. It's a nice place to host an event or spend a night out. read more

Shout out to my man Jack for making me the best Whisky sour I've ever had in my life.

What a fun place! I was in Syracuse for work and stopped by Destiny USA. The staff was great. They talked up a new Ghostbusters VR game. It was pretty cool and loved wearing the vest where you could feel when you got attacked. Fun stuff. read more

Went with a group and as we were waiting for friends in the restroom we helped ourselves to water at the soda machine right next to the bathroom (theres even a stack of cups beside the machine). Some pink haired employees came running at us yelling that we were not allowed to do that. We apologized and she didn't respond to us. She then notified all of the other staff right in front of us which was pretty embarrassing. After that I received serval dirty looks from the staff and they were very short and seemed angry during checkout. They further reminded us twice that we were not allowed to do that in the future. Fortunately for them I won't be going back. Im not sure why using a self service soda machine is such a big deal but the way they handled it really ruined my experience. This was my first time bowling since a birthday party I went to in grade fifth. I was really excited to give it a shot. After this I really never want to go bowling again. read more

Too bad I can't give Zero stars. Every time we come here something is wrong. The food is terrible, the service is terrible. I've always held off on writing a review. We went there today March 4, 2023. We were told it would be about 40-45 minutes for a lane. We waited for an hour before going up. We were then told it would be about 20 minutes. They know this because you bowl by the hour there, so they know when people will be done. After 1.5 hours of waiting, I went up and asked what was going on. I hope this guy wasn't a Manager because he was a complete jerk. His name was John and he was just oh well, it's a Saturday. This is the way everyone who works there is. We left without bowling, my kids were devastated. Apex completely ruined our Saturday night out with our kids. I will never go back there. They obviously are very busy and don't want to be bothered with customers. read more

Wasn't too impressed, came here for a drink and a snack while watching March madness. They only had one out of the two games on. I was happy to see Truly on tap but that's about it. The nachos were the worst I've ever had. They were hard and stuck to the paper. I complained and got my money back. The server didn't even come back even though they weren't busy. I wouldn't go back read more

Apex Entertainment Syracuse - Nachos - Arcades Near Me - Syracuse, New York

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my server amber was very friendly and helped me find an item on the menu that was safe to eat with my gluten allergy. I was pleasantly surprised at all the offerings they had read more

Had no idea this place had axe throwing and how many video game options!!! Went here this weekend because family were in town visiting. We went bowling, ordered food, and played games. Ordered: Jameson mules which I love ! Pizza burgers and quesadillas.last call for food is 9pm which we arrived right before that otherwise we would have ordered more or tried more things. We'll definitely be back we want to try axe throwing and come back for bowling again! read more

Came here on an invite to a party they were hosting so glad I went got to sample what I believe to be the entire menu. Let me tell you the carving board beef and turkey what OUT OF THIS WORLD!!!! My office is highly considering going there for a team event based off this experience. Staff was friendly and as quick as they could be despite there being hundreds of people. Great event great food had a blast playing games and bowling. Will def be back read more

Food was absolutely TERRIBLE... rice was crunchy chicken was over cooked, bought tix for dueling pianos and they WERE FANTASTIC!! But the venue was the WORST dining experience I have ever experienced... we had to hunt down staff to replenish the buffet.. I use the term Buffet loosely as we had one choice overcooked orange chicken...well that's what they were calling it... I had to calm my husband down as this was my birthday celebration with 12 people... and he was NOT HAPPY OR IMPRESSED... I waited till time passed to write this.. people should know this was AN AWFUL DINING EXPERIENCE... loved the pianos!!! read more

We had a great time. Everyone had something to enjoy to eat and play. Chantelle at the bar was great. My little one was falling asleep on me and she was super helpful getting our food orders and making sure I was taken care of as well. read more

My coworkers and I decided to try a new place tonight, and we have decided that APEX is the new official spot for us. The atmosphere is fun, but not as loud and over-sensory as Dave and Buster's. With everything from pool to bowling and laser tag, it's an incredible place to enjoy a night out. Our bartender tonight was Jordan. Only 6 months into bartending she was able to make a drink she had never made before (a cocktail created in this decade nonetheless) to perfection. The complexity of this drink was there, with three distinct layers hitting perfectly on the palette. I highly recommend APEX and Jordan as a bartender. This was the first of many times for us. You won't be disappointed with your experience. read more

August 18th received GREAT service from John & his coworkers at Destiny's Apex. Family Celebration of my grandson's 16th birthday with relatives of little people ages 6-13. The food was delicious & he had a wonderful time!! We'll be delighted to come back birthday or not. Keep up the good work! read more

Worst entertainment facility I've been to in my life. The wait staff didn't know Anything about the menu, couldn't answer any questions and also messed up our order, then we also didn't receive our food until our time on the lanes was already over. The prices were ridiculous, it was an hour of bowling and we spent almost $200 before ordering food. I'll never come back to Apex Entertainment and neither will any of the people I came with. This whole experience was just terrible. read more

We decided to stop by Apex since we saw it at the mall. Apex was fun! My boyfriend and I did 30 mins of axe throwing with Bree. She was super engaging and enthusiastic! I loved her energy. After a competitive 30 mins of axe throwing and talking smack, we won gift cards for the arcade. The arcade portion had your standard games. I was hoping for a larger selection. They also have bumper cars, laser tag, and bowling, which we didn't try this time, but we will defintely return! Bumper cars did look a little cramped. There were 4 cars in the corner that's the size of a small bedroom. read more

Destiny Mall already has tons of entertainment like 5 Wits, the mystery escape room, go karting, Dave and Busters arcade, the virtual reality place, the mirror maze, adventure works and now Apex! Apex has bumper cars, an arcade, virtual reality games, a ride that seats up to 12 (?) people, bowling, private conference rooms for meetings or for birthday parties for kids under 14, food and a bar. They have claw machine games, laser tag and shooting games. You load a card up with money in order to play (much like at Dave and Busters) and they have a prize room where you can trade in your tickets. This place is a great addition to the mall. The bowling alley looked super sleek and modern and had lots of cool lighting effects. They open until 10 most nights but open until midnight on Friday and Saturday. This place is great for kids and family birthday events but is also great for adults. The bowling costs $4.50 for shoe rentals and the site says it's $30 for bowling on Monday through Thursday and $40 otherwise but I don't know what this includes or for how many games or how long it is for. Their menu consists of typical bowling alley food options like fries, burgers and sandwiches. read more

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We felt welcome and the staff made us feel like they genuinely cared! Thank you for your smiles and making our daughter feel special on her birthday! The customer service was wonderful! We will be back! (In fact we came back the next day) :) read more

Apex Entertainment Syracuse - The staff singing Happy Birthday to our daughter! - Arcades Near Me - Syracuse, New York

Some really bad service. We weren't waited on while bowling until an hour in. Everything went well at the end when they gave us all of our food on the house! Over $100 of food for free. That's some fine dining ;@!!"" @&&1947$:&!(9/!9(!!289'¥|€!#+!_?\,]£¥ read more

Friendly staff. Fun environment. We did the bowling and it was a fun environment but the lanes were not oiled at all. Ball goes from one side of the ally into the gutter from curving. Never will bowl here again. They sent me to a new lane that was apparently newly oiled and was just as bad. They are cheap on the oil. read more

Our company has had multiple events at this venue in the past and this last experience was awesome. Lisa was very helpful in helping me plan out the menu and had the brilliant suggestion to put the food in the space behind our bowling area. Allison took care of us on the night of the venue and helped with an issue with one of the lanes that did not work properly. Kudos to Topher for taking care of all our staff when they need a beverage! Thanks Apex for a wonderful send off to one of our staff members who will be locating in our Boise, ID office! Karen W. Power Engineers read more

Always a great time whenever I come to Apex! The staff is so friendly and never fail to help out if needed!

About time something new to do in Destiny was getting tired of Dave Busters and them getting my orders wrong Apex is fun my daughter loves the Bumper cars hopefully they upgrade there arcade and get more to play a little small on games atm. read more

Bowling lanes didn't work. And you purchase it on a time basis. They added time , but kept not working. Pizza had a hair in it. They took it back and off, but bad very bad. Server was great. They gave us $40 in game play. Very nice, but logged at LEAST a 100 4 times on the ball throw game. Got to the counter to have them tell us we had 250 tickets. Also got 100 on the claw game. Not worth even going back to them.... be careful.... read more

Place is disgusting. Waited a hour and a half for drinks! Ended up asking for our food to go bc it took so of. Still waited a extra half hour for the food! Burger was a build your own burger in a box with a rock hard patty and the pizza was... yanno words can't explain how bad it was read more

Service is Ok, the staff is friendly, but not sure they know how to do their jobs.. ordered a mojito, the bartender that took our order asked a different bartender if she knew how to make one... the mint wasn't muddled, the limes were old, a ton of lime juice, served in a pint glass instead of a high ball glass.. read more

Apex Entertainment Syracuse - "Mojito".... - Arcades Near Me - Syracuse, New York

So my family and I went to Apex last night with great expectations. The staff seemed friendly, however almost nothing was right with the food order. While I understand they just opened, they need much better attention to detail from their servers. E.G. Our waitress took our order, failed to take my daughters order, failed to deliver all the requested items we ordered. Missing items from.our order are as follows. Home made chips ( Which after requesting several times came out completely cold and saturated in oil) Missing personal pizza ( Which from the picture looked appetizing but when it finally came out after asking a second time was more like a frozen Red Barron pizza ) Missing an order of Fries We ordered Wings which were actually cold in temperature but overloaded in pepper flakes, which was not my idea of Buffalo wings. The Nachos with shave beef was not much better, the beef was flavorless with almost a boiled texture, which was also cold. The side Ceasar salad came out in a soup bowl,not much of an actual salad. The Pretzel was the best part of the meal. My wife's drinks were not remotely similar to each other, while she ordered the same drink one came out in a peach color and the other red. The waitress came to clean up the table and never asked if anyone was finished and just took my son's fries away, we had never been asked how everything was. When we finally finished the meal no recommendation for dessert was offered. I paid the bill as we were going to play Bowling. That wasl the only time we were asked how everything was and at which point I advised of my disappointment. The waitress offered some beverages for us while we played our bowling games. I ordered 1 drink while bowling only to receive a bill for that as well. It appears that Apex has some opportunities in coaching and training their staff and maybe just being opened for a few weeks this is all part of their growing pains. I might return for some games but unless their food and waiter staff becomes more competent you will have a better time down the hall at Dave and Busters. read more

Service was not good at all and we had to switch lanes half way through our game because ours just stopped working not great

The management around here is excellent I couldn't complain some guy name David help me when I had questions about a issue I had with staff he was really helpful great guy read more

Great food, awesome attractions and a great staff! Tons of arcade games for the kids and the drinks at the bar are awesome. If you are in the Destiny USA Mall you have to check this place out! read more