Big Disappointment. Long-time customer with Swayer (glass…read morereplacement, screen repair and large mirror install projects). But this last project installing high-end frameless sliding glass shower doors in two shower over tub applications did not turn out well: a $6800 investment for two shower door applications. Initially water under the doors the full length of the tub. I went back and they gave me clear plastic water dams to install under the doors. That stopped water flowing under the doors in the middle but leaks at the corners still were a problem. It would appear that perfectly straight glass door sides with plastic edge trim don't perfectly close gaps found in slightly imperfect tile walls. After multiple trips, additional suggestions of trim adjustment and additional caulking we still had leakage at corners. At the final trip back to the shop the personnel were clearly not happy to see me. Note that never once did they offer to come out and see what was happening with the $6800 doors. Was only told that they never had problems with leakage before. I was given some additional edging and sent on my way. Certainly not the type of service one would expect from a full-service glass shop. I suggest folks in the market for high-end product expecting follow-on customer service should look elsewhere.

Unbelievably bad service. I went in with two small simple projects, and was treated more rudely…read morethan any customer experience I can recall. When I asked about basic glass edge finishing options I was told that, "Most people usually research things before they come in". It seemed to bother this guy that I wanted to do business with him from the moment I walked through the door. When I asked if he had a problem with me, he told me that maybe he's "just a grumpy nasty guy". No apology, no answer to the questions I had. I left and went elsewhere. Hopefully this dude was just having a really rough day and wouldn't normally treat paying customers like they are worthless.

I moved into a new home recently and noticed that the garage door hadn't been serviced in over four…read moreyears. Figuring it would be better to do some preventative maintenance then to have a problem come up later on, I called Universal Garage Door Services for some help. The owner David asked my phone call and we scheduled an appointment for a service technician to come out a few days later. On the day of the appointment the service techs called in advance to let me know they were on the way and they arrived at the scheduled time. They were processional, introduced themselves when they arrived, and throughly explained the service they were going to perform. They inspected, cleaned and lubricated all of the garage door components and made sure everything was safe and in good working condition. The entire service call took about 30 minutes. I was impressed with Universal Garage Door Services and would recommend them for your garage door services. They did a great job for me and my garage door is now running a little smoother and a little quieter then before. I also have the piece of mind of knowing that my door won't quit on me anytime soon.

I requested a repair of my Garage Door openner through my home warranty. They contacted Universal…read moreGarage Door Services to fix the problem. Universal Garage Door comes out claims there is all sorts of issues with the garage door and most of the hardware needs to be changed or they can't repair the openner. They use lots of scare tactics. Stay away.

Excellent service!! Honest, professional, does what he says. Good communication. First company I…read morecall. They can match anything when it comes to drywall and plaster! Fair prices. Negative...sometimes it's difficult to get on their schedule as they are busy....he's good!

Great job in patching stucco after installing and moving windows and outside doors. Very…read moreknowledgeable and experienced team. Thanks Dallas.

Elite Exteriors is amazing. They are honest, experienced and always do quality work. Highly…read morerecommend 10/10!

I needed some exterior remodeling. I called around. Got some referrals from a salesman at a builder…read moresupply distribution company. Who better to recommend a good, quality contractor? Interviewed a bunch of people. Got a lot of bids... Just about pulled the trigger on vinyl. Ended up with the fine folks at Home Depot. Quality products, lifetime guaranty on materials and workmanship. Big name to stand behind my investment. In the end, I was too snobbish to drape vinyl on my home. Found Elite. Very soft sale from Dave Gile. They do a lot of new construction. They've worked for every large builder in the Salt Lake Valley. Worked with me on design although all I really needed to do was look at one of their catalogs and point to a picture and say, "Make my house look like this one." I'm not too picky except when it comes to women. I had them re-roof. The previous owner had shopped roofers and had given me a name and price expectation. They had to take the roof down to the plywood. Elite came in under what I expected and did a fabulous job! All the vents on the roof were replaced. The re-wrap took some time. Mostly weather delays and I wasn't in any hurry. I made some changes because I didn't like the way the bay window turned out. Chose Hardy Board. The trim was done with a manufactured wood product. The painters were all of three days. Elite wrapped the exterior beams, did a great job with the trim work around the windows and capped the chimney with an aluminum hood. I had them replace or cover soffit and facia. Their metal guy did the work on a fancy home I built in 2002. He's a craftsman! I replaced the rain gutter. It all turned out phenomenal! I worked with their "fix-it" guy. He took care of all of the miscellaneous stuff that I wasn't 100% about. The siding guys had beat up my new shingles when they were doing the upper story. Asphalt shingles tend to become delicate in the middle of the summer. They used four bundles of shingles to replace those that were damaged. I had Elite replace the garage window. Like with anything, communication is essential. In the end, I think I chose the wrong color scheme. I would have liked the field to have better matched the used brick. Entirely my fault. This was a time I could have used some help from someone who knew what they were doing. Elite laid it in my lap which, I suppose, is where the decision for color choice should have been. I'll never make it as a designer. They started mid-spring, finished late summer. I paid them half down, another 25% at one point when they neared completion, the other 25% when they were finished. Had I been in a bigger rush, it would have been completed far sooner. Had I been a squeaky wheel, it would have been finished far sooner. If I'd been a bigger jerk, it would have been completed quickly. 45-60 days maybe? I went into this thinking it would take what it would take. I wanted them to take their time and do a good job rather than rush things and cut corners. The one thing that stands out most about my experience with Elite and the significant investment I've made in my home was Elite wanted my COMPLETE SATISFACTION as much, if not more, as they wanted payment for their services. I really felt that they were going to do whatever they needed to to make certain I was happy with my project. They demonstrated on numerous occasions their willingness to remedy anything that I wasn't happy with. My home looks new. It would fit right in if I lived at Daybreak. I've got a maintenance-free exterior that, aside from some paint in the future, should last another 38 years and beyond. Their craftsmen were craftsmen. I paid less than I could have. I am delighted and would highly recommend Elite Custom Exteriors!

I used BASECo to fix a mystery leak in a downstairs room that had shown water entry a few times…read moreover an 8 year period. I could not figure out what was causing the leak, which only happened occasionally and without regularity to heavy rain, snow, etc. They came and quickly identified where the issue was likely occurring and described in detail how their waterproofing process does both sealing and water diversion of the affected area. Their demo team was very courteous and cleaned up their mess pretty well. They were also able to schedule me within a few weeks and this was great timing, as a lot of rain has come up where we live near Millcreek Canyon since then. I now have peace of mind that this is fixed forever and for overall less cost than I was prepared to spend.

Knowledgeable, honest, quick to respond, and professional. They won't pressure you to use them for…read moreyour repairs.

In our experience they are very knowledgeable about their profession and products. We were given a…read morehorrible install of their products in another state by a dishonest local contractor. We got rid of him and then Warm Quest stepped up and gave us great support to fix the issues - and sent a tech to our site to get us running safely. Even though we made a bad local hire, we couldn't be happier with Warm Quest. Highly recommended!

What went well? Everything. They rescued us from an exploded garage door, quickly. They were…read moreable to repair what I thought was beyond repair.. and when it came time for a full door replacement, the price was unbeatable. Everything about the experience was positive. There was a flaw in a panel of the new door - the pointed it out, had already ordered a new panel, and replaced it as soon as it came in. Great and easy business to deal with.

Excellent service from start to finish. They showed up promptly, diagnosed the issue right away,…read moreand had our garage door working perfectly in no time.

Jim with Tile Pro referred me to Residential Glassworks. I had received a bid from another company…read morethat was substantially higher and also their turn time was 8 weeks! Chris with Residential came out and measured for a euro door on my master shower and install was less than 2 weeks! I highly recommend anyone in need of custom glass to reach out to these guys! Professional, responsive, competitive pricing and super fast turn time!

Best quality, customer service is outstanding. Loved working with this company. Valueread more