Today I brought my Charger to Performance Tire and Wheel for an alignment after having performance…read moreparts installed, which resulted in a non-traditional alignment. The team at Performance Tire and Wheel went above and beyond to ensure that my car's alignment was precisely tailored to meet my specific needs. I will undoubtedly return for any future automotive needs. Thank you, Performance Tire and Wheel, for your outstanding service!

After Brittany had said a bunch of things about quality replacement parts and warranty and things…read moreon an oil pan and whatever else I have this little bit to add. Not including the tire I got the oil pan from the same place that you could get it from and had it installed and it came with a warranty as well and it was $400 cheaper than you quoted and no it wasn't done in someone's yard either. You price markup's are ridiculous. Yes I still needed a tire which I was able to get a new tire and still came in $200 cheaper than you quoted me just for the oil pan alone. I don't know why you mark everything up so much and I'm sure you're not the only ones doing so. I could say a number of other things but it wouldn't change anything so I won't.

I arrived at 10:00 for an oil change. Sat in the right bay until 10:55. Nobody touched my truck. I…read morehad enough time to call around while the three employees didn't finish on vehicle in 55 minutes. Found an Express oil change half a mile away. Same price. Room ten minutes. I won't be back, and I'll tell this story to all of my clients. There is no excuse for poor customer service in a customer care business. I've been using Take five since it opened. No more.

The staff were kind and attentive. The line was long but I appreciate that the staff made the…read morerounds to greet the customers and offer them cold water while waiting. The service was quick and efficient.

I have been coming here since I moved to Gulfport and I have always been very happy with their…read moreservice. I have had my oil changed and my tires rotated. Pretty simple stuff for them at least but I have had horror stories at other places like Walmart over the years. Anyway I definitely recommend this place for basic services and hopefully if I ever need anything more they will be just as good. Check in here to get a $3.00 off oil change Now that's not something you don't see too often in Gulfport and I love it! (Yelp offers)

I wasn't even sure they would be open today. I might have been at work with a straight up attitude…read moretoday. They were nothing but smiley faces ready to work. Thanks for being open. I needed an oil change. I literally had been trying for over a month. Almost 2 months. My own shade tree Machanic, Take 5, and a few other places said they couldn't change my oil. In less than 30 minutes, my oil was changed. Precision got the job done. Whatever the others couldn't figure out, get off, or whatever, Precision, said... hold my wrench! Thanks a lot! I appreciate it.

I came here first thing in the morning for an oil change. I was promptly greeted when I pulled up…read moreand the technician gave me a bottle of water. After being guided into the bay, the guys got me entered into the system and began my oil change. I got the Mobil 1 high mileage oil. All of the workers communicated amongst each other and seemed to work really well together. They checked over my air filter, tire pressure, and wipers as well. I chose not to change my air filter or wipers. At the conclusion of my service, I showed my military ID and got a military discount I paid and was then guided out of the bay. I'll definitely return here for future oil changes.

Well the name is take 5 but it took about 30. I got a 6 qt oil change, new air filer, plug filter,…read morea top off of all fluids, and new windshield wipers. I forgot the attendants names, but they were very attentive and explained everything they were going to do before they did the action. The pricing was decent and they have a variety of oil to choose from based on the mileage of your vehicle. I will return in the future.

I brought my truck in after getting a flat tire. The two ladies behind the counter were…read moreprofessional and made me feel at home. They gave me a time for the truck to be done and were ahead of estimate and even called to let me know what was going on. I would recommend them to anyone.

The worst service I ever received hands down! They knew they didn't have the tools to fix my car…read moreand did tell me until 6 hours later and charged me over $150.00 just for the attempt to hook a machine up to my car

Thank you again for keeping me safe on the road Ray's. I wouldn't dream of visiting any other…read moremechanic and glad you're just an hour away. I'll tow it to ya if I have to! With the service engine light on recently and knowing that after auto zone's no return of problems and Googl-ing it returned that as long as it wasn't blinking...that's all I cared about in order to drive it to you to figure it out. As mentioned, and you sold me with your trust as a female when one of your mechanics said after half a year had gone by way back when I first bought this car and I assumed surely it needed an oil change even though the mileage wasn't up yet. You guys checked everything and said I really didn't need it but when I was back in town the next month to get it done then. That's customer service. Even yesterday, he hook up to figure out what was really wrong with my car was explained and why the $35 charge for you guys to do it checks things that Autozone does not. Then like magic all the exclamation marks were shown to me. It's just a huge relief to have Ray's in my phone & on Yelp for standby in case phone kicks it.

I have taken my car to Ray's on several occasions. This last time has been the worst. Not only have…read moreI been told my car would be fixed by a certain date (which has gone and passed by at least a week), I have been treated like a second rate citizen by a certain person. The mechanics have been great, but I feel as if customer service has been thrown out the window. I should have been called and kept up to date on the progress of getting parts, and now getting the work done. I have complained to several people--names I will not share, but nothing has changed. I really like the mechanics here. They do great work and are fairly quick about it too. I just wish they were quick about work they have already started, but as of yet not finished.

Kenny and his crew are about the best around. Knowledgeable, prompt and reasonable. Only shop i useread more

From the owner: Taking Care of Your Car Since 1985. Foreign & Domestic Auto Repair. ASE Certified. Brakes,…read moreTransmissions, Tune-Ups, etc.

I had set up an appointment online only to find out that the system doesn't actually communicate…read morewith the store, however; they still squeezed us in and we're even able to make a repair same day. They were awesome from the start, super kind and honest staff.

GAVE 1 STAR BECAUSE A 0 IS NOT ALLOWED! I scheduled an…read moreappointment with the Store Manager Mike on Sunday 9/7 as i was having my vehicle towed to their location for a diagnostic. He was extremely helpful and got me scheduled for Wednesday 9/10 and he went as far as telling me that I wasn't required to be present when the car arrived and they would get the car checked out and a follow up call would be made to give me an update on their findings. Well, the tow truck was a little delayed this morning and when I called Firestone to inform them that the driver was headed their way with the vehicle I was told by Chris who I later found out was the service manager that I would need to be present to sign the car in. I explained to him that Mike, STORE MANAGER told me that this was not necessary as I reiterate that I am a current customer. I told him that I was heading to work which is about 30 minutes from my home and he said I'm sorry you will need to be here. Once I got off the road I placed a second call to Firestone to speak with Mike and was told that he is off until Friday. As the frustration set in, I began to again repeat the conversation to Chris and he then says that Mike doesn't always give accurate information and goes on to say that he "Chris" does things the right way and he runs a tight ship and an autograph must be received before any car enters his shop. As someone who works in Human Resources, I found Chris's comments about his store manager to be completely unacceptable, disrespectful, and unprofessional. To speak poorly of a manager in front of a customer is not only inappropriate, but it also reflects extremely poorly on your company! I ultimately chose to take my vehicle to Goodyear, where the experience was handled very differently. They registered my vehicle over the phone, without requiring my physical presence, and provided a smooth and professional customer service experience!