I really don't think this place is reputable, or at least not competent. I bought a big-ticket…read moreitem here and was told that since it was a medical device there would be no sales tax. Only after the delivery people left did I scrutinize the receipt and discover I had been charged $200 in sales tax. I called a different local medical supply place to make sure I hadn't been dreaming when thinking there would no tax on this device. They assured me there would not be. So I had to get back to Penn-York to have them refund the sales tax. "Gee, I can't imagine how you ended up being charged sales tax," my sales person eventually told me. I would guess either incompetence, or a hope that I would not question the sales tax, thinking I had misheard this, and everyone there could go out to dinner with that $200. He blamed it all on a computer glitch. I'd almost be willing to pay $200 just for the courtesy of not being yelled at when I called to point out that mistake. "I bill is wrong. I got charged more than I was supposed to..." I began. "I told you! If you paid with a credit card it would be an additional 3.5%!" my salesman yelled before I could explain the situation. "No, I was charged tax. I'm almost certain you told me that there would not be any tax because it was medical device." "There is no way you were charged tax!" "Well, I'm looking at my receipt, and there is a box labeled 'sales tax' and that box has $200 in it.'" Then there was some run around where first I'd get a refund check, then I was told they couldn't do that--the money would be refunded back to my credit card--and then it went back to sending me a check. At one point in the conversation I said something like, "Well, before you erroneously added $200 to my bill for tax..." and the lady I was talking to said, "How dare you say we did that erroneously! It was a simple error!" I had to say, "Lady, the word 'erroneously' means 'in error'." Gee, get an SAT review book and start studying some vocabulary words. Take my advice. Deal with UHS Home-care if you need to make a purchase.

I needed to get two stair lifts installed because of an emergency situation. Penn York made it…read morehappen very quickly so I was not stranded upstairs over the weekend. All were very professional, accommodating, efficient and cheery even on a late Friday afternoon. They clearly cared about my circumstance and for that I am very grateful.

Yelp doesn't allow zero stars. I have been seeking simple CPAP supplies for 8 months. I had my…read moredoctor's office request Lincare contact me so I could order supplies. Months later I am still waiting. No calls, emails, ... nothing. I keep calling my doctor's office to get help, but they say, "the person at Lincare that does this is not in today." So, if you want a 100% UNresponsive provider who does their job if and when they feel like coming to the office, maybe Lincare would work for you (of course I don't actually know ... I have no evidence that they actually exist). For me, I have had 100% unsuccessful and unsatisfactory and unacceptable service from them (i.e., none). I honestly don't know how a medical equipment provider can possibly operate this way. And BTW, the doctor's says they will not recommend a DME supplier, so here I sit, washing 8-month old nosepieces in my sink.

They don't answer calls. They are in business to provide medical supplies and service. Do they…read morerealize they are liable for errors,neglect, abandonment and while taking funds from insurance,they are under contract to perform services with due care and professional business practices. Do they have employee issues and does the Lindy Group need to re-examine its practices in providing this care? So far, they lack care,poor business practices, and need yo step up to get the job done or close the doirs,doors, home and hope law suits don't follow you to your vront door...... Oxigen tank spitting out white powder, alarm going off,causing patient to go without oxigen because they would not make tyeirselves available for service they promise to provide when leasing equipment from them...

Great customer service. Was pleasantly surprised to find that I could rent a wheelchair for my…read moregrandson instead of having to purchase one.

Tried to reach out to this company, called during business hours but received no answer. Tried…read more three separate times over two days. I left voicemails but never got a single call back. I was inquiring on if they carried a specific medical brace, customer service was lacking. Maybe the hours of operation needs to be updated on their phone prompts and/or online. It's difficult to reach anyone during business hours.

I do not recommend doing business with Connect Medical Supply for a few reasons..the first is that…read moreit is hard to get in contact with anyone when you call.. It always goes straight to the message board and no one ever calls back..It is a rarity if they do and two they have the operation of hours on their door but they never seem to be there..I ordered to items a month ago..he said it would be a few days..that took 2 weeks..I'm still waiting on the second item it's been a month..mind you that I have paid out of pocket because the medical insurance does not cover these items..when a business has certain advertised hours..they should be open on those hours or hire more staff..also returning calls would be much appreciated!!!!

From the owner: Trust the professionals at Connect Medical for your medical service and inspection needs. Choose us…read moreto take advantage of our cost-effective medical management and assessment services that are provided by our OEM-certified technicians.

Holy smokes what a bunch of negative rude old ladies, customer service definitely not their thing,…read moreso if you are looking for help ,I strongly suggest trying the Corning store....or some place else.....ridiculous, I have no idea how they have stayed in business all these years .... Very disappointed

I have sleep apnea. We were visiting Corning and I found out that I had forgotten to pack my Cpap…read moremask strap. My husband looked up medical supplies and he found Everything Medical Equipment. I called them and explained my dilemma. I went to see them and within 10 minutes I had the missing part in hand. What a great resource.

I used to get my tried and true black graduated thigh high compression stockings from them. Well,…read moreafter Jobst discontinued the line I wear I was at a loss. Not only was customer service unhelpful in providing me alternative brands/styles my insurance would cover that are comparable to the original ones I was prescribed, they refused to order black in the brand my insurance would pay for-Ames Walker. I'm tall but lean and so finding a brand that fits me, and has fabric I can tolerate is a nightmare. My interventional radiologist picked the perfect brand and model. It's a shame Jobst discontinued the line that actually fit me and felt tolerable. But I digress, I explained to them, Guthrie Med Supply Depot, that I'm autistic and have sensory issues with fabric and I wear very thin leggings as well due to getting over heated easily and needing a very thin and smooth fabric. I will literally pick at myself all day if I am too hot or the fabric is too rough. That said, only black will hide under my clothing. Not white. They started to ONLY carry white, beige, red and blue! Of course not black. Even the rep agreed that it made 0 sense since black does hide well under sheer leggings which are also black and they agreed that black is more universally flattering for most people's wardrobe. Sadly management refused to order black even after my doctor called on my behalf explaining I am autistic, tall and need black with a soft fit fabric due to sensory challenges to prevent recurrence of DVTs, as well as to walk. I had to spend weeks finding an alternative DME store that carried black thigh highs in my area or that would ship to me and be covered by my insurance. Needless to say, management at this location was the issue. They weren't just unhelpful, they lacked empathy and had no actual logical reason for why they just stopped carrying black thigh highs all together in the one and only brand covered by poor people insurance that actually fits tall people. These things aren't cheap and many people, myself included, have to risk a DVT and be in pain if they can't afford to pay out of pocket and order online instead. Cayuga Medical Supply had 0 issues accommodating me and helping me. So go there instead! Oh, and everyone there also agreed that black is the most popular color. So they too did not understand why Guthrie irrationally stopped carrying black.

Don't go. They forget to give you (everything) needed for a nebulizer. It's like pulling teeth to…read moreget the proper medication needed to breath.

Love these volunteers. There is a wide variety of adult and pediatric equipment like shower…read morebenches, power and manual wheelchairs(of course), walkers, and accessories for these. The volunteers refurbish used equipment and ask a monetary donation to offset their costs. Their location is off the beaten path down in the back of Cayuga Ridge. There is parking and gadabout can drop you off there.

Terrible! They never set up an appointment for CPAP training in Binghamton, where they go to train…read morepeople, and insisted to travel to Sayre or Cortland. Never instructed my husband how to use it. Once we figure it out, it was working for 15 min and then only blowing air constantly. DASCO billed the wrong part of the insurance, I notified them, and wanted me to fix it for them (call insurance for them and get information for them). And when asked how to return the device (we are tired of dealing with them and with their dysfunctional device), they have a audacity to ask us to drive to Sayre to drop it off or "send it by mail" (but we have to pay for it). If we ever need supplies, we will tell Guthrie DO NOT order those trough DASCO.

Guthrie Partners with DASCO Home Medical Equipment…read more Don't walk away from doing business with these people...RUN AWAY! Called the Sayre branch several times and could not get someone to answer the telephone. Finally, was able to leave a voice mail that was never answered. Eventually, several days later, my call was directed to a call center operated by DASCO their now official third party provider. As I had rented scooter chairs here several times in the past, I simply wanted information on buying a foldable, portable, electronic scooter chair. The intellectually challenged "customer service representative" turned out to be your typical fast-talking motor mouth twit like you would expect to find at the mall. I mentioned to her that I was a 100% disabled veteran with a hearing disability and her response was "you need to keep quiet"! In a fit of disgust I told her to go F-k herself. Customer service at this store was poor in the past and I hardly expect to see any improvement under DASCO. Regrettably, the entire Guthrie Medical Center-Robert Packer Hospital brand is gone and possibly incapable of finding the ability to return.

I've switched to the Owego Pharmacy two years ago. I love the fact they are…read more locally owned. The staff have always been friendly and helpful and always try to answer any questions I may have. They are very much appreciated by all in the family.

Very unhelpful when trying to get a Rx and they close early on a Saturday. Guess you're not allowed…read moreto get sick on weekends. Apparently they don't deliver even though website says they do