Installed a new Moen kitchen faucet in late January, which I bought in a store. A few days…read more after work was completed, the entire mechanism was loose. After calling to explain the problem, the same plumber returned and resolved the problem. But, since I did not buy the faucet from them, I was charged for a service call. Once again, in mid March, the faucet has loosened. After calling again and talking to a supervisor, he told me he will send a plumber to make the repairs at no charge. He said he would call me Wednesday afternoon to inform me when the plumber would arrive. It is now Thursday morning, nearing 11am, and I have not heard from the company. Very disappointed that after paying over $200, this is how a customer gets treated by them. If it was possible to leave a negative Star rating, I would.

Plomber. Yuri was on time -fixed the problem in good time and did the clean up.very professional…read moreservice and informative

I called Rochon at 9:30 on Friday morning before a long weekend to try to get a new hot water…read moreheater installed. By 10 o'clock, the company called to say that somebody would be at my house before lunch. At 11:30, I received a call that he was on his way. By 1:00, job was complete. Very impressed with the service that I received and would definitely call them in the future.

I have always had good,prompt service from this family enterprise. The prices are competitive. I…read morehave used them for various plumbing problems in my home and the work done has always been of very good quality. I recommend this enterprise to anyone with plumbing problems. I have never used them for heating problems, but I'm sure they are just as qualified in this area.

Excellent plumber who worked hard and efficiently. He fixed an outside tap, repaired à burst U…read moretube under a sink and found a blockage which was right down i the basement.

I am not sure if I found them through Yelp or Google, however, great experience. Last minute call…read moreand they had a pickup within the hour. I highly recommend.

Tried to request they come to quote a job I needed done. I was sent on a game of phone tag that led…read morenowhere. when I called back, they hung up on me. When I finally reached someone again they were rude, telling me they already told me what to do... turns out they didn't actually listen in the first place and didn't offer the service I needed done. so, why the phone tag and lost hour?

We had no water owing to freezing in the water pipes. Deritec sent Brandon to verify the pipes…read moreinside the house. He closed the water heater to make sure no damage would be done. The next day, Brandon and Stephen of Deritec brought a large steamer to thaw out the pipes. We had our water running within a few hours. The freezing was on the city side of the water main. They waited for the city foreman to arrive and worked with him to restore our water supply. We consider ourselves lucky to have called them.

I didn't hire this plumber. They were hired by a contractor that I hired. Their full name is…read moreDeritec, Richard Leduc. They came for 2.5 hours call. They did the plumbing for a shower, and they reseated a toilet. I don't have the shower finished yet, so I cannot speak to the quality of the shower, but it isn't leaking so at least from the rough in to the diverter its done right. It looks like they ran the lines well, so I will give them a good job on that. The toilet is another story, they didn't do it right and the first time I went to use it rocked left to right. OK, so I call the plumber who did the work, he's injured, but he tells me he when he tested it, he didn't sit on it, he just pushed with his hands and it seemed stable. He needed to sit on it full weight to test and that's why he missed the rocking. OK, honest mistake, I wont condemn him for that, but if I was a plumber I'd sit on a toilet I just installed to test it properly. He told me the toilet needed to be shimmed with Led Shims which sounds right. But I had to call the office as they needed to send someone to repair it as he was off on injury for weeks, possibly months, and couldn't come back himself. Allen at their office gave me the run around for 1.5 weeks, and finally tells me flat out they will NOT pay to send someone to fix the toilet. Instead, he told me to be patient, and when the plumber who did the original work comes back from sick leave, they would ask him to, at his expense and on unpaid time, to come to repair his work when he had another call in the area and it wasn't too much trouble. He would call me when he was back and let me know what he says. They would not pay to repair it or send someone else I had to wait possibly a month. As if I didn't pay Richard Leduc - Deritec company, like they were just booking agents and it was the plumbers responsibility to come back, not their problem. Wow, I am shocked. But he did give me a tip. he told me to mix Hydraulic cement, and cement my pedestal to the tiles, that would fix the rocking. It's messy, I needed to work fast as the cement would dry quick...as if anyone would ever cement their toilet to their new tiled floor?!? And why would I do that work when I paid for a licensed plumber already. I have a copy of their bill, and they did charge labor for the full time they were here, and parts for the toilet (wax seal, flange), so I guess no warranty with these guys once the credit card passes. I hired a second licensed plumber, who did the led shims, took him 30 minutes, and the toilet is fine now (cost me $100). He laughed when I mentioned the cement suggestion, told me it would ruin my tiles and grout if I did that. He also laughed when I told him they wouldn't come back to fix it, said there were bad tradesman everywhere. I agreed with him.

Service is excellent! James is knowledgable, patient, he inspires trust, service cost is…read morereasonable, and he delivers with a smile. I definitely recommend NDG plumbing and heating to anyone who needs a plumber.

Had a leaking faucet that needed replacement. The faucet was replaced promptly and without any…read moreproblems. I would highly recommend this service to anyone!

Extremely professional and reasonably priced. His office was great about staying in touch with me…read moreas to when he would be available and he was very quick and efficient. Thanks!

From the owner: Plumbing specialist for service and repairs, renovations and new construction in the residential,…read morecommercial and industrial sectors. We also do water heating systems. We are available for all your plumbing and heating needs and projects. 24 hours / 7 days emergency service. Our prices are very competitive and we promise and excellent service. Free estimates. We cover the West-Island and Vaudreuil-Soulanges.

Water heater problem. Was resolved quickly all done by the team, they took care of everything and…read morein less than 2hours I had a shinny new perfectly working water heater :-) Thanks !

From the owner: Docteur Drain Plomberie Duchesne depuis 1983. Urgence, réparation, installation et service. Votre…read moredrain manque d'entrain? Inspection de drains par micro-caméra avec localisateur. Service de gaz naturel. Drains de toît et garage. Remplacement de fournaise. Pompage d'eau. Dégel de tuyau. Plomberie. Chauffage.