Poor communication and lack of a documented process. No…read morewritten guarantee or itemized parts invoicing to track the life of components Very difficult to get documents for tax reasons which were made a priority to sign before the end of year.

Updating my original 5 star review with another 5 star review. I recently had to call SolarLink for…read moresome warranty work and had a great experience. Rick was prompt in getting someone out, had excellent communication, and resolved the issue. The mark of a good company goes beyond the initial work, it carries over to how do they perform follow up commitments. SolarLink stands by their work and gets an A+!

I made a poor decision and had another solar company install panels and a battery. Equipment was…read moreinstalled and the following week that company went out of business. As I was left holding the bag, I discovered that that company did not generate a permit either before of after installation so I had to scramble to get that issue resolved to get the proper inspections completed. I got hold of Chris at Aztec and he was a fountain of great information. Chris gave me the information and contacts as to how to get my project to the inspection stage. Chris went totally out of his way to help me. As hindsight is 20/20 I wish that I had started with Aztec from the start. This company is the only one you will need to contact regarding all of your solar needs. If I could rate them higher than 5 stars I definitely would. Irv S.

This company is First Class. On time efficient and excellent customer service…read more I am so happy with my new pool solar. The panels are really nice looking. Everything activated today. Waiting for pool to heat up.

My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

My project is now finished and it's been about 6 months turned on and functioning- I'm still so…read moreglad that I did this with Ambrose Solar. Any home renovation project has bumps, and this one had its fair share: after initial install they monitor the systems production remotely to see if it's doing what it's supposed to/expected to, and my system was initially under-performing. They caught it and sent out a team to problem solve it, which took a couple tries, but they didn't drag their feet, they kept on it and kept at it and got it resolved. It was no fault of theirs, just a technology glitch. Core fear was that they would give up after a couple failures and leave me following up with them to get it done, but I never had to worry about that. I also did not end up liking where they placed the control box- it was something that was going to make future maintenance of my house trim problematic down the line. They willingly moved it up a few inches for me (and my only complaint was the team that did that didn't patch the original hole as efficiently as they should have. If I had understood the box placement better on the first pass that would never have happened, so this is a bit of a complaint of my own making.) Jon Landsman, who sold me the system, stayed with us the whole time tracking the project, checking in, and following through on every detail, every question, every concern. He never made me feel like the demanding diva that I am, was always prompt and gracious! The bottom line is that start to finish, even with a few bumps in the road, I have zero question that this is a company that legitimately cares about doing what is right. The culture of deeply valuing customer service that they have built is unmatched by many businesses these days. I am SO pleased, and SO impressed, and I can promise that you will be too!

Replaced my 20 year old heat pump hvac unit with new ductwork as well. I highly recommend this…read morecompany. Went really well from start to finish. The crew was there for two days and were extremely courteous and polite. They also accommodated us in where we wanted the new thermostat installed in the house. Gabriel,Robbie, Luis, and Oscar were stellar workers and knowledgeable in their field. I went through Costco and got the $2200 cash card bonus after comparing quotes from competitors.

Absolutely professionals! We recently had our solar mesh installed for our pool last several weeks…read more The staff from Sierra Pacifica were phenomenal! From the moment of the quote and all the way to completion. They provided easy and transparent communication and guidance along our project. The staff named Tanner, was extremely professional and knowledgeable. He made my experience lasting, and to be honest with you, they get my future business for any plumbing, electrical, heating and solar maintenance. They were an absolute professionals, they not only cleaned up after the project , they made sure the project was done timely and throughly! Shout out to the other staff members who assisted on scene Triston, Matt, Erik, and Octhavio. You guys rock, you all deserve cigars To the CEO, these staff members deserved recognition especially Tanner, who represented your company at a gold standard! Thank you for putting my mind at ease during this project.

Tim and Carson from Connected Technology have done a great job installing a Tesla battery in the…read moregarage. They arrived on time and finished installing the battery pretty fast. Tim was very knowledgeable and he helped me understand how the battery works and he even showed me some tips on the Tesla app. I will definitely reach out to them for my next project and I recommend them to anyone who want a job done by the book.

Tim, our technician (in California), was very understanding and informative, he listened to all our…read moreconcerns and inquiries. Tim was super knowledgeable about his craft & provided key information for us to make important decisions at the moment and for our future needs. We have been working with Connected Technology for about 6 years now & each time has always been a wonderful, easy and smooth experience. We look forward to with working with Connected Technology and with technicians like Tim, for a long time.

Knowledgeable and friendly. Just took some time to align schedules. They were able to…read moretroubleshoot and fix my Sunpower Sunvault solar battery system. They were also reasonable when quoting additional electrical work. Will use again!

Great customer service and came recommended by a coworker. I'm giving them 4/5 only because we…read morecouldn't afford the upgrade to our house at the time.

Magic Solar did a great job at installing my solar panels and getting them approved by the power…read morecompany. Specifically, Neil Hurlock, did a great job getting started & pushing the project over the finish line. Magic Solar handled the permitting and approval side of the process. The panels are very high quality & a good price when I compared with other vendors. I got quotes from 3 vendors. Magic Solar had the best solar panels for the best overall price. They installed the panels ahead of schedule The solar panels come with a helpful app that shows how much power I'm producing and exporting into the grid. The solar energy tax credit expires on December 31, 2025. Now is the time to get solar panels.

Fast, friendly service! Very helpful with a couple of regular solar issues...including pool solar!read more

Valley Solar's employees have been a delight. Pablo started us off and was willing to discuss…read morequestions even on his weekends. His explanations were clear and not pressured, like many of the sales people were. And he was very responsive. And the others, whose names I would have to search deeper in my memory banks to get, were equally great. But I am adding to my review because of the efforts of Christi, the office manager, who went above and beyond in getting us a rebate from PG&E. We kept on putting it off and she persisted. And we got a tidy sum from her efforts. So, many thanks Valley Solar.

Valley Solar installed my system 3 years ago and it is one of the best decisions I have ever made…read more I had a recent minor issue with my internet connection due to me changing internet providers. Valley Solar staff were able to resolve this issue with no problems. I am extremely happy with Valley Solar and extend a big shout-out to Pablo and Fred for helping me with my internet. I highly recommend and appreciate Valley Solar.

It was a super-hot day in July and our air conditioning was blowing warm air. There service tech…read morecame out to the house on the weekend was able to get it cooling very quickly. He gave us a great price and told us to call him if we needed any other services. Super friendly, and very responsive in an obviously busy time for their company. I would highly recommend them to anyone.

Have not purchased anything from these guys. Saw two of their guys go into a busy store to get…read morelunch in Calistoga, WITHOUT WEARING FACE MASKS. Every person in the store had on a mask, except these two. One had a neck balaclava on his chin. That doesn't count. Safety yellow shirt with business name on it. Store staff gave the person a mask and he put it on but not without him smirking and remarking to his buddy, who pulled his onto his chin from his neck. There are 3 signs near both entry doors to the business stating the policy.

Sierra Valley Mech installed a min-split and EV charger for us. They also replaced an old panel and…read morewater heater. They were the low bid of three. Their estimates were clear and detailed, unlike some I had. Matt was always available when I had questions and he responded quickly and clearly. The crew were professional, worked hard, and kept me informed on progress. They handled the permits and SMUD rebates. I highly recommend their services

Mike and his assistant (I'm sorry I can't remember his name) did a wonderful job. Very…read moreknowledgeable and super respectful. Would recommend this company to Anyone!! Thanks again!