Requested duplicates for a couple of keys. Very reasonably priced. Gentleman was courteous and…read moreprofessional; great customer service. Highly recommend. I thoroughly enjoy living in this neighbourhood; am all for supporting local businesses here and beyond in Toronto, (as well as elsewhere in Canada).

I emailed Pro Locksmiths more than a month ago with a request to replace a broken lock on a sliding…read moredoor. I enclosed photos of the lock and broken piece, They called back, explained they would have to search for a similar lock ... and that was the last I heard from them. An update would be appreciated.

Very friendly and professional！ This is the only place I found that can copy my condo key made by…read moreschlage. The store has quite complete set of blank keys and I am glad that I found this store eventually after many searches.

I purchased a small part for an existing home lock from the owner of this small business. I was…read moresold the wrong part, when I tried to return it the following day, he asked me for the receipt, where in fact he clearly did not give me one. The part was only $12.00 however, it was the way he asked for the receipt with a smirk on his face and an insincere tone of his voice knowing that I didn't have it. He had personally sold me the part the other day and clearly remembered me. What does he get out of cheating a customer out of $12.00? He must be pretty desperate to try to pull a stunt like this. Imagine what this guy gets away with on a daily basis....

The best company for safes, Very professional and experienced. Wonderful owner! and crew.read more

TERRIBLE EXPERIENCE!…read more I paid almost $1600 for locks from Chess Security (1729 Bayview Ave, Toronto) that needed to be ordered. 2.5 months later, I have not received the door locks nor can the store provide an ETA. The onus has been on me to inquire re: an ETA though the store committed to following up with me twice, but failed to follow through on its promise. On my most recent visit to the store, the locks had not arrived, and the store could not provide any more information. I asked for a refund and the store refused.