Excellent gym and facility! Fonzie is the best! Fonzie is incredibly knowledgeable of the fitness industry, very approachable and willing to help people achieve their health and fitness goals. Highly recommended! read more

DO NOT GO HERE! They don't call back. They take your money and don't give it to ANYTIME. My husband deleted our account and they kept taking money out. After we canceled and paid, they decided to use my name and create a new account and then sent my name to a debt collector. THEY ARE HORRIBLE. Stupid people shouldn't be able to run a business. Also, no one is there during 'staffed hours'. THIS SHOULD BE ZERO STARS. read more

Disgusting bathrooms (always) that hardly has hand soap, staff that rarely answer or return calls (or get any request done for that matter), staff doors always closed and unwelcoming, manager that brings his Husky dog in that gets the gym floor covered in dog hair (hope no one is allergic to dogs) that maybe gets half-assed vacuumed once a week. Only here because there aren't really any other gyms in Lockhart- if you have other options, go there. read more

Super clean facility, great equipment, awesome atmosphere. I've been a personal trainer in the past and this is without a doubt the best gym in Lockhart. You should work out here. read more

I've been to the one in Buda and the one in Kyle and this one is 10 times better than those two! They always have machines out of order or the TV's don't work and don't get me started on their horrendous restrooms. This one in Lockhart is huge and has a really good selection of working machines! They have unique machines too, like the Jacob's Ladder and the curved manual treadmill! They also have a nice mirrored workout room and they even have a tanning bed! I've been here a few times and this place is so sparkling clean and is never super crowded when I go. I will definitely keep coming back to this one! read more

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Cannot get a call back from them. I've tried filling out the contact form, leaving a voicemail and sending a DM on social media. Nothing.

Appalling. Received a call from a sales rep claiming I won a 'free gift' to their gym, in a city two hours away. Claimed she got my (supposedly local) number 'randomly from a computer' but would not explain how or why she thought that was appropriate. Even after explaining how far away I was she wanted me to come out to redeem my 'promotion'. I asked her how many people were dumb enough to sign up for a gym membership in a town two hours away from home and she replied "well people do it all the time that's why we are still in business." So there is their target market I guess. read more

Before reading this review, I just want to clarify that it is based on the cancellation process at this location and not the gym itself. (I think this is something you should greatly consider before signing up for ANY gym membership) I will say, I personally found the gym itself to be very nice. I've been going to this location for about 2 years now and never found a problem. I eventually moved to Austin, near downtown and could no longer make the drive (I tried Austin locations, and none were as good at this one). The drive to Lockhart was just unbearable and about an hour long with traffic some days. That meant I had to find a new gym closer to home & work, hence why I had to cancel my membership. I contacted the shop regarding this and was contacted back, they said I had to cancel my membership in person which was almost nearly impossible. Their staffing hours were the same hours I worked. Monday through Friday 10am-7pm (I would go to the gym super early or super late in the day due to this, another reason why I liked anytime, because you would literally go anytime.) Anyways, I tried going a couple of times but either I simply couldn't get off work early or the staff wasn't available that day, even though they mentioned they were staffed until a certain time. I eventually was able to leave work a couple of hours early to drive from Austin to Lockhart and make it on time to meet with someone. This is the part the frustrated me. Upon signing that I wanted to cancel my membership, they said I still had to pay an additional recurring charge because I didn't provide a 30 day notice... when in fact I not only called but have been talking to someone about cancelling for nearly a month. A staff member was very much informed that I wanted to cancel, but a verbal nor a written letter wasn't enough. Whatever, I wasn't going to argue with them on their "policy" I just wanted to finally just get it over with. Another thing that frustrated me was the fact that I had to cancel in person. This made me upset because no type of verification of who I was was even made. Nobody checked my ID, nobody sent me a verification code or anything. I simply don't understand what the point of going in person was. All I did was verbally say I wanted to cancel... just like I did over the phone. I was in and out in minutes. I could've sent in anyone to do this for me, and they wouldn't have noticed... I feel like this location was inconsiderate of my money and time. I used to talk highly about anytime, but my viewpoint has definitely changed & I think yours should too. read more

This is the absolute WORST customer service I've ever experienced - and I've worked in customer service for many years so I'm usually not a complainer. My two-year membership ended in May 2021, and I called ahead of my contract's termination date just to make sure I didn't need to come in and sign anything in order for the membership to cancel. The manager told me I didn't need to take any action, that my membership would cancel automatically on May 15th and I wouldn't be charged again after that. When a charge from Anytime came through in June, I called several times and no one answered the phone so I filled out the email form on their website asking someone to contact me. Rachel Rivas called me back and told me she's the new manager, and that the previous manager was no longer with Anytime Fitness. I explained the situation to her and told her that he had said I wouldn't be charged and that my membership would cancel automatically and her response was, "Yeah, I've been hearing that he told a lot of people that." Then she proceeded to tell me that I DID need to come in to the gym to sign a membership cancellation. I told her I've moved away from Lockhart and that I can't drive there just to sign a form, and asked if she could scan the form to me and I'd sign and scan it back. Her response was, "no, we can't do that because we only have iPads." What????? This is 2021 for God's sake, I can buy a HOUSE via DocuSign. She ended up telling me the only way to cancel would be to send a letter via Certified Mail, and that I would still be charged within 30 days after they received it. So I took time out of my work day to go to the post office and spend $4 on sending a Certified letter on June 18th. On July 13th, the letter was returned to me saying it was "unclaimed" and "undeliverable." So...basically I've tried everything I can think of to cancel my membership short of driving two hours to Lockhart to sign in-person because Rachel Rivas refuses to honor the previous manager's statement to his customers. I've lost nearly $100 now because they just keep charging my account, all while not responding to emails or phone calls or CERTIFIED MAIL. Rachel's absolute refusal to work with customers is completely astounding. read more

It's alright, far better than snap. This particular location has friendly and knowledgeable staff. I'd give it 5 but the company as a whole isn't the best to deal with but if you travel a lot they are the best choice because they are literally everywhere. I'd certainly recommend it to Lockhart residents. Maybe a little too expensive for what it is but definitely the best choice in town. read more

Great staff, new equipment, and squeaky clean. Overall awesome vibe and great place to work out!

I love this place! The staff is fantastic and personable, and the vibe is always great. The place stays clean and organized, and I've never had a problem with anything there. Great place with not a ton of people. read more

I was stupid enough to fall into a contract with this company! I thought that maybe they would care enough to help me, but just like society these days, money is all they care about! I don't know a lot about how to use the equipment, so I feel intimidated going to a gym. I have rheumatoid arthritis, so I want to try and stay active. Well they won't really take time with you to show you how to use the equipment because that is the trainers job, which you pay for separately. So, I decided to go ahead and pay for a trainer. Well, this trainer would cancel on me, or when I did get a workout he would work on one area. Which I told him, that I can not focus on one area on a workout because of my condition! He would continuously do this. Then my last workout before I was to go on vacation at Christmas. He had me on the wrong day, so he said. So he text me my workout! Well, when I came back from vacation, unfortunately I got sick. After a couple of weeks of not hearing from him, I decided to text him and see why he had not contacted me to schedule me. Come to find out, he no longer works there and he said someone should be contacting me. I waited, and waited. Finally, I emailed the gym..NO RESPONSE..then I emailed the main office...NO RESPONSE..DO NOT WASTE YOUR TIME OR MONEY ON THIS COMPANY! THEY DON'T CARE, THEY JUST WANT YOUR MONEY!!!!!!! read more

GO TO SNAP FITNESS, I SHOULD HAVE WENT BACK TO THEM AN AMAZING FAMILY ATMOSPHERE I would give this establishment a 0 not even a 1. I signed a 1-year contract (didn't even accept the 2 free weeks) just immediately signed 1 year contract. They didn't offer it they said usually it's a minimum of 2 years which I then refused because I explained we just got married and are looking to move out of the area and there's no way I would be around for 2 years. I didn't even know if I would be around for a complete year, which I told them but agreed to sign a 1 YEAR contract. It is written all over, in detail, with specific dates on that contract even so there wouldn't be "THIS" going on now. HA HA I should have realized the incompetence when contract was broken first week. I was promised a free 1 hour consult, weigh in , etc. That never happened. It was scheduled, but the guy never showed up, management couldn't locate him and after driving 30 minutes there and spending 1-1/2 hours there and knew I had another 30 minute drive home, I left. As anticipated, we moved.....3 hours away. I wrote and SPOKE to the establishment countless times over past 6 months. NOTHING was resolved, so thought they MAY consider situation but that is NOT the case. Which I understand, that is business, so .....I continued my MONTHLY automatic fees as well as the 2-twice a year FEES they tag you for and my contract has ran out. NOW, my contract has been expired and they are still continuing to charge me. The unsympathetic, RUDE lady managing now says it's OPEN ENDED, and the only way is for me to come in. I LIVE 3 hours away, but she doesn't care. It says it's a 1 year contract, but she says they ALSO FRAUDULENTLY put as OPENENDED???? I am submitting copy of my contract as well as all of her and I communications to KXAN. (In addition, they do NOT care about any military or disability issues; they totally disregard everything except for automatically debiting your account) GET YOUR EXERCISE BY RUNNING AS FAR AS YOU CAN FROM AF.... read more