Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

I was recommended to go to Meineke for a car repair after checking the code for my check engine…read morelight from Auto Zone. After calling Meineke and scheduling an appointment, I was surprised to learn that they have a drop off option so I was able to drop my car off the night before my appointment to ensure it was there for my early appointment the next day. The associate working on my car was very informative and sent me updates as often as possible. What I truly loved about Meineke is that they not only sent pictures but also videos of what they were performing under my hood to try and discover the issue with my check engine light so that I had full access to what they were working on. I'd never received that level of detail before from any other mechanic business. What surprised me most was once they were done checking my car, they realized that the part that was causing the issue was a new part and encouraged me to take it back to the dealership (who put in the part) for them to look it over and fix. The associate even informed me that the dealership could contact them if they had any questions. Meineke could have easily fixed it and took my money but they preferred I take it back to the dealership since that part should still be covered under warranty! Talk about exceptional customer service! Thank you for a great first time experience, Meineke, and I would definitely recommend them to anyone.

Dropped car over night for early morning service. Was told we had 730 appointmen. By 10 the car had…read morenot been looked. At 130 called and still had not been looked at. Told that 2 cars in the bay are waiting on parts. Not sure what that has to do with anything. More then likely car will not get looked at for any diagnosis untill Monday. We could be using a 3rd party warranty service which seems to take a while, understandable. It seems like they did not even want to look at the car because of this today. The 3rd party warranty could pay for the job to be fixed not diagnose. Very disappointing in this place and the situation.

THE BEST!!!! We have been taking our cars to London Bridge Auto for 30+ years. The owner(Eric) is…read moreprofessional, honest and always fair. The repairs/services are always completed promptly. The entire team is excellent!

I have had this business service my 2014 Mustang convertible twice now to wonderful results. ease…read moreof scheduling, very faif and reasonable pricing, and excellent work each time. I highly recommend this terrific business. Thank you Eric!

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

On our way to VA Beach our car developed a humming noise in the front end. I called the AAA Car…read moreCare Center on Saturday. They gave me an appointment on Monday morning. The front wheel bearing was replaced by Monday afternoon and we were able to leave VA Beach on schedule.

I would avoid this place at all costs. In August of 2020 I took my Intrigue to AAA for an…read moreinspection. It passed, but 2-3 days later I was at the Walmart near Towne Center when I noticed the car running on the hot side. Well, I thought that I just needed to add a little bit of coolant to the radiator, but I was wrong. The car started to run extremely hot and I had to cut the car off several times on the way home. I wound up blowing the head gasket one the car. Apun further inspection I realized that the petcock (drain plug) under the car had been slightly unscrewed and therefore coolant had leaked of the car. I tried to put Blue Devil Sealer (orange and blue bottle) but it was to late. I am not a AAA member, however I may wound up reporting this place to the BBB. -JB-

I've had nothing but positive experiences here. They're honest, straightforward, and never make me…read morefeel like they're trying to upsell or rip me off.

Please find Last week, my client brought her husband's Lexus 350 to the establishment for an oil…read morechange. After the car was kept for two days, the technician responsible for the oil change neglected to tighten the washer and oil plug. Consequently, my client returned with a significant oil leak, which could have potentially caused severe engine damage. To exacerbate the situation, when my client informed management of the incident, the technician responded with a dismissive remark, suggesting that such occurrences are commonplace. This unprofessional behavior and lack of concern for customer service are unacceptable. I strongly advise you to seek alternative vehicle servicing providers to avoid similar situations. somewhere else to get your vehicle serviced so you can avoid this happening to you

Auto Repair Virginia Beach is the best auto mechanic shop to repair a car. I have known them almost…read more2 years and really can say, fast service & best price. They did engine replacement on my car for less then 2 days. I recommend!

From the owner: Auto Repair Virginia Beach is a locally owned & operated auto repair shop located at 1732 Potters…read moreRoad bay #4 Virginia Beach, VA 23454. There are four hands of two professional auto mechanics, with many years of car’s repair experience. Our Services: - Alternator Replacements - Pre -Purchase Used Car Inspections - Find Oil Leaks - Pinpoint Misfires - CV Axel - Shocks - Tune-ups (Plugs, Coils) - Battery Replacements and Battery Resets - Electrical Repairs - Brake repairs(Pads, rotors, calipers) - Radiators and Radiator Fan - Starters - Alternators - Fuel Pumps - Coolant Systems, Head Gasket Testing, Find Leaks - No Start Condition - Light Bulb Changes - Putting vehicle on the diagnostic professional machine -check engine, abs, airbags, etc. -Air conditioning recharge service -Ac Diagnostic $85 (Leaks, not working, etc) -Wheel Hub Bearing Assembly - Ac Recharge -Serpentine belt -Valve cover gasket -Spark plugs -Radiator hoses -Tensioner pulley -Idler Pulley -Preventative maintenance -Sensors -Thermostats Visit Auto Repair Virginia Beach today to see what we can do for you.

Took my son car in, was not sure what was wrong with it; all I knew is it would not start. I…read morehaven't had previous experience with this shop, nor was I referred by anyone; I took the car based on the previous reviews that I read about their work and customer service, and when I tell you they did not disappoint. Keith and his guys were just incredible. He gave me options. He told me the cost and when it got to a certain point, NO FAULT of his; he fixed the issue(s), got the car up and running and balanced the amount I paid to one total cost that was MORE than fair. Amazing work, customer service with a smile and few laughs, and reasonable cost. I would recommend this shop with no hesitation. Grateful and blessed to have taken my son's car to the shop and for Keith and his staff.

AMAZING is not a good enough way to describe this shop. Our family was on their way to the Outer…read moreBanks with 2 small children and a dog when the car broke down. Family Auto Repair Plus was able to tow the car, and repair it before they came back through on their way home to Pennsylvania. They also did it for a vary fair price. They communicated with us long distance and did a great job. We are grateful to have had the opportunity to work with this company and are grateful they were able to repair the car and keep our family safe on their ride home. THANK YOU!!!

Went through tirerack.com and purchased 4 new tires for my R56 Mini Cooper and choose these guys to…read morebe my installer. This was my first go around ordering tires online as well as my first trip to this particular location. Like most of the chain stores, they were already slammed by 9am and said they couldn't get to my vehicle until later in the afternoon. This was no big deal because I didn't need the car again until later that evening. Fast forward to 6:30pm and I found myself stuck in Hampton 2 hours later than I had originally planned. Traffic was gridlocked as always and I was really worried I wouldn't get back before the store closed. I called and they said not to worry, someone would be there. I rolled in at 7:20 and sure as I had been t

Quoted my fiancé a crazy amount of money. My fiancé said can I call you about it in the morning,…read moreI'm not sure. Called back in the morning and they did half of the work that he didn't even agree too. Then they claimed he said he agreed to it, and refused to do anything when my fiancé did not agree to the price or the service at all.