It is important to get lab results to help get answers, or to find ways to get better. It is best to get the results from a place that you can trust. This facility is terrible. It is unsafe, unprofessional, and uncaring. I am telling to do not go to this location, just don't.
Here is my experience. I walked in after making an appointment online. Online, I clearly outlined what I needed. When I walked in I gave my name and said I was there for my appointment. I could clearly see that the person at the desk could see my name and my appointment. After confirming several times, why I was there. I just told her to look up my information on the form I sent online. Suddenly, she could see my request. Then she asked if I wanted a test that I didn't ask for. I told her that I wanted the test I signed up for. She acted confused and ask again if I wanted another test and got up to ask who I believe was her boss. I did not understand her confusion my test was very, very standard- nothing weird, nothing strange.
Of course, the boss is not confused. Having enough of the unprofessional youth who was opting to confuse my test instead of doing what I was asking and what was in front of her. Told the boss my test, let her know I didn't understand the confusion and can I please maintain my appointment. Hearing my test, she was confused about why this was an issue. The boss was busy with a fax and asked my unprofessional greater to take my blood. I should have left then. I knew this was not going to be good. I stayed because I needed the test and who knows she may be bad at customer service, but a great phlebotomist. She wasn't after two sticks. I left with my arm bruised and swollen.
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