I had an outstanding experience with Andrew at A&W. He answered all my questions regarding my…read moresprinkler system, and explained everything that I needed very clearly! The price came back so reasonable, the whole process working with A&W felt so easy. Will definitely recommend to all my neighbors. Thanks again, Andrew!

We had A&W do a second job, replacing some drip irrigation. After they completed the job, I pointed…read moreout 2 cacti that looked dead from the original xeriscaping job. The tech confirmed at least one was dead and the other was dying. These were cacti they planted about 7 or 8 weeks ago. A&W suspected they were overwatered and would not replace them, implying it was my negligence. Well...THEY set the timing cycle on the irrigation, and left no directions to reduce the water. Well, now I have 2 dead cacti and A&W is essentially saying, "Too bad". I'll never use them again and suggest you look elsewhere. They apparently do not stand behind their work. There are too many reputable companies out there to put up with this. So, they managed to turn a very satisfied customer willing to recommend them, to a very disappointed FORMER customer who has already told my neighbors to avoid them. Oh, one other thing: it took me reaching out THREE times over the course of a week before they even bothered to respond.

Excellent service, very satisfied! Had them out for repair and modifications to my existing…read moresprinkler system, work was done professionally and sooner than estimated. Their business is located on the south side. Highly recommended.

I used this company for some Irrigation repairs and modification in the spring of 2020, they…read morepromised a 1 year warranty on all their work. When I called them in the summer of 2020 about issues I had with the work they did. They refused to do any work under the warranty and instead blamed the soil and grass in my yard, and would not make any changes to try rectify the problems resulting from poor water coverage. I definitely would not recommend this company.

System was installed about 1.5 years and and one of the parts went out. They scheduled a visit…read morewithin 2 weeks of my call and quickly found the defective part. Without asking they went ahead and checked all sprinkler heads to make sure water spray was properly aligned. I have recommended this Company to Friends and Family for the value and now I can add Service to my recommendation. John P. Converse

Now the owner says. Why didn't I call to schedule a year review? Hey it's your company. You should…read morebe reaching out to the customer. You know,this is when you try to up sell a product. Again if there was that much " erosion" My house would be leaning.

Excellent Service! Dickinson installed our sprinkler system about 20 years ago. We have always…read moretrusted them to repair and service our unit. They are punctual, professional and honest. All of their technicians are hardworking. Joe and Zack are both amazing technicians. We will continue to use their service because we know we can always depend on them to do a great job!

Terrible service and very aggressive, rude repairman. Sent two techs when really only needed one…read moreand sent a bill for two techs for an hour when really it was only 30 min job for one guy. Set sprinkler completely wrong and went off in middle of night on the next day-which was not our scheduled date. Don't use these guys.

Ivan came the same day and was able to fix my leak. Very professional. Highly recommend.read more

Ivan was great. Responded quickly, scheduled us quickly, and did a great job repairing and…read moreservicing our sprinkler. Big fan! Will definitely recommend him to friends.

Late Post~ Last…read moreyear, I moved into my dream home, only to be met with a series of setbacks and disappointments due to a problematic builder (CKC) and poor customer service. After dealing with numerous unscrupulous vendors and a previous landscaper who took my deposit without delivering, I had almost lost hope in finding reliable and honest contractors. That changed when I met Brad at Moore Irrigation via Gregg at Pristine Landscaping. Brad surveyed my property with Gregg and they were both a breath of fresh air. From the very start, they were professional and provided the reassurance I needed, making it clear that my project was in great hands. Brad and I walked the project on several occasions and he listened to my concerns and dedicated his team of skilled professionals from day one. Within just 30 days, despite the enormity of the project, their team of expert irrigators, transformed my rocky terrain into a Mediterranean paradise. Brads transparency and commitment stood out--he did not underbid like many contractors just to secure the job. Instead, he ensured every aspect of the project met my expectations. Brad, I can't thank you enough for how happy I am with my Irrigation and Landscaping Lighting Project. Beyond the exceptional work, your team has responded to my calls and any concerns raised and ensured my beautiful landscape is properly irrigated. I highly recommend you and Moore Irrigation for anyone seeking top-tier service and genuine care and Great Value. I will definitely be calling Brad again to finish the back yard and add more lighting in the future.

There are good reasons that Moore Irrigation has a 3.5 star rating... many customers report having…read morethe same terrible customer service and incompetent results that I experienced with them. I contacted Moore Irrigation to fix a broken Master Valve. Their tech, Byron, arrived on Wednesday to fix the master valve issue. Unfortunately, he did not perform the work properly, which caused the backyard sprinkler system to stop working. I called on Thursday to report the issue, and have a tech sent out to fix it. I was told that the earliest Moore could have a tech out is Monday, which was disappointing. On Monday, Tyler, from Moore Irrigation, called and told me that the tech wouldn't be able to make the scheduled time, and rescheduled for Tuesday. On Tuesday, Tyler called again, and said that the tech again wouldn't be able to come out as scheduled, and rescheduled for late in the day Wednesday. When I told Tyler that I was concerned about their reliability, considering their repeat cancelling and rescheduling, and whether I could count on them to actually show up on Wednesday, and he said he couldn't commit to anything, and "things happen". A reputable company with proper customer service would have provided a prompt response to fix their mistake, instead of giving me the run around and continuously making excuses. With such a lame, unreliable response, and the history of missing scheduled times, I contacted another vendor to address the issue. I couldn't continue to let the yard go without watering during the summer heat. The new vendor arrived on time, and promptly fixed the mistake that Moore Irrigation made. When I talked with Tyler at Moore Irrigation, he was flippant and adversarial like he was every time I talked with him, and said "mistakes happen". I tried to resolve the issue with Tyler, but he cursed at me, and hung up on me. Don't do business with this incompetent, hostile company. Customers shouldn't be given lame excuses day after day, then cursed at, and hang up on. Customers deserve far better service than Moore Irrigation.

As a landlord, dealing with an emergency while out of state is always a nightmare, but Benitez…read moreIrrigation & Landscape made it incredibly easy. After my tenant reported a massive puddle on the lawn, they booked me a same-day appointment. Manuel Diaz handled the job and was fantastic, he sent clear photo/video updates and provided honest, upfront pricing over the phone before executing the fix. Within hours, the emergency was completely resolved. Fair prices, professional communication, and excellent peace of mind. Highly recommend!

Had a lot of work done by them. They built a retaining wall and had 2 walkways done. Excellent…read morework. They call back immediately. They went beyond our expectations.

Brad did an excellent job repairing my lawn sprinkler system! I was having a major issue with the…read moresystem losing pressure and leaking a significant amount of water into the street, while my lawn wasn't even getting watered properly. Brad quickly diagnosed the problem, explained what was going on, and got everything repaired and working correctly. I really appreciated his professionalism, knowledge, and attention to detail. It's great to have the system working efficiently again without wasting water. I highly recommend Brad to anyone needing sprinkler system repair--great service from start to finish!

Diagnosed the leak and recommended other fixes as well. Leak was fixed promptly as well as a valve…read morethat was causing additional problems.