Update 8/17: The owner of the store reached out with her personal cell phone number. We talked at…read morelength about the incident today and she was sincerely apologetic. I declined any special treatment, as that is not what I'm looking for or intended to receive with my review. I increased the 1 star to a 5 star based on the quick response and the concern about my experience. After speaking with her, I will give this place another chance. Original review: I've never felt so unwelcomed while shopping for clothes. I walked in WANTING to spend a few hundred dollars because I needed a cute last minute outfit for a bbq. One girl said, "hello" and literally she was the only one. A lady employee crouched on the ground to find something for another customer next to me, blocking me from moving forward and didn't say anything. Nothing. No apology, no offer to help, nothing. It was an awkward silence while I waited for her to finish. The girl who said hello, asked to start a dressing room for me, but never came back to me to tell me where the room was. I figured it out by the dress hanging on the door. I needed another size in a dress I was interested in, but no offered to help. Not while i was in the room, and not even when I got out of the room. I figured I would just get it myself. They had maybe two other customers in the store at this time. As I was walking towards the rack to look for the correct size, I saw an employee about 2 feet from the rack I was walking towards. She looked at me with no smile and walked away. Didn't say anything at all. While shopping around, they offered another customer drinks, but didn't even acknowledge me. I wanted to give them the benefit of the doubt, but that was absurd. I spent about 20 minutes in that store and walked all the way around and had items in my hands to buy, but I left them. I don't like saying that people are discriminative, but I am hoping that my race didn't have anything to do with this situation. This was my first and last time in that store. It's unfortunate because we live right down the street. Also, unfortunate for them because I'm about to meet 40 army wives or service women who all just moved to the area at bbq.

My wife loves this place. She has shopped at the location in Atlanta and so happy there finally one…read morein Columbia. Very nice staff. The owner was very friendly and welcoming. She will be back a lot.

Awesome store with exciting new product!! Emily is great…read moreand offers a amazing assortment of clothing and shoes!!

Adorable boutique! This boutique has a little bit of everything you're looking for- jeans, great…read moretops, great accessories. The staff was extremely helpful when looking for other sizes and styles in jeans, too. I can't wait to visit again on my next trip down!

Amazing service! Got my tux sized, shipped, and ready to wear in 11 hours! Price was great for…read morerenting and overnight delivery! Will only come here from now on for any suit or clothes needs.

Excellent customer service! Great mens & ladies clothing. Stacy won't let you buy anything that she…read moredoesn't think looks good on you. Perry can find you the perfect outfit for an occasion. There's a reason Brittons has been around for 70 years!

A cute boutique located in a strip mall (the only shopping are really in Five Points). They have a…read morevery eclectic mix of clothes, jewelry, and odds/ends. Some are thrift-like, some are vintage, some are new. As seems often the case, nearly everything was geared towards women though. My colleague purchase a cute pair of earrings for $16. The elderly gentleman that was running the store was super friendly. Parking is a challenge - there's a double row of metered spots splitting the U-shaped strip mall but every spot was taken (we had walked from our conference/hotel). Turnover seemed decent but there are always several cars circling. FYI we saw a meter maid giving tickets too.

I went in to sell some clothes, and I asked the man there if it was a consignment store. He told me…read more"no". I was confused, and when I looked it up, it does say consignment. He sent me to a buy/sell/trade establishment, and but they gave me $10 for several silk ties bought at the Metropolitan Museum of Art and still in the wrapping as well as some amazing clothing that my mother had before she died (from Jones of New York and Talbotts, almost never worn). I felt like he thought I wouldn't have anything because of the way I was dressed. (I don't dress up to show my status in the world, and clothes are not that important to me.) I really despise what feels like prejudice, and I cannot believe that he lied straight to my face and didn't even tell me of the other consignment store on the street.

Came in today with a specific item I wanted to buy out of the catalogue I received in the mail. The…read morecustomer service was horrible! The sales clerk did not even know what pants were in the catalog and where they were in the store. She did make a dressing room for me, but never came to check on me. I had to get completely re-dressed to go back out to get other items. The pants I tried on at first had a black pin mark across the front and when I took it up to the cash register, she said oh no big deal. Well they're over $100 pants and I did not want to buy them with a mark on them. Don't think I'll be shopping there anymore.

You do not want to go to this location. Better to drive the 100 miles to Charleston! My wife…read morecalled the evening before to ask about returning something she had purchased online. They told her it would be fine. When we arrived there the only person in the store was on the phone. I could tell by the way she looked and spoke that it was not going to go well for my wife. I was trying to listen in but I did hear her tell the customer to hang up and go find a pencil and call back for the phone number! I was right in that she was very rude to my wife and refused to do an exchange for the right size since they were purchased online. That is not their policy! I would advise avoiding this location!

With the Holidays slowly but surely creeping up on us, I have taken it upon myself to start…read moreChristmas shopping:) Today, I went to Macy's and, as always, I am seeing so much of what I want instead of what I need, haha! This store has so many gift ideas, whether for Holidays or birthdays. Instead of looking for a gift for someone on my list, I ended up shopping for myself! So many things to browse and they also have great deals! I ended up purchasing a handbag and fragrance which I was trying not to but couldn't resist! Anyway, the clerks were very helpful and courteous. The store was well lit and clean. I enjoyed my shopping experience:) Sad I couldn't take any pictures since my phone died. Maybe next time, because I will be back!

Macy's at Columbia mall off Two Notch Rd is still operating despite the most of other stores…read moreclosed. This department store is very large inside and bustling unlike the mall it resides within. There is a Toys R Us operating within Macy's which is great to see. Two level store luggage, home goods down, clothing up. There are two entry's into interior of mall as is two levels throughout. Large selection for clothing, perfume, not very large for purses, shoes. The only store keeping this mall alive, still going strong.