Music Center of Hawaii is very small but the amount of instruments and service far exceeds their…read moreshop size. They are one of the only shops that repairs saxophones, violins, and standup bass's. They have a huge selection of violins, flutes, saxophones just to name a few. The staff is absolutely top notch any thing you need for your bowed instrument is there.

They helped us with a short term rental of a violin for my daughter. They sized her up with an…read moreexpert eye, gave us the relevant paperwork, and sent us on our way. Excellent value!

Took a vintage audio amp in to be checked out. George took a quick look at it and told me what was…read morewrong literally while I was there. He seemed very knowledgeable about the gear and pointed out how certain parts were not original or spec. I left it with them to complete the repair and bring it up to specs. So far so good. I have other vintage gear to be done so I am waiting to see how this first amp goes then will have others to bring in.

From the owner: Specialized in service of the full range of professional audio equipment along with restoration of…read morevintage tube amplifiers and radios. Services are also provided for classic guitar amps, effect pedals, mixers and electronic keyboards. Expert level fault isolation, component-level repair and tweaking to restore optimal performance.

I recently ordered a bass clarinet from Easy Music Center in Honolulu. After a few days without a…read moreshipping update, I emailed them on Monday morning to check on my order. Jake replied almost immediately and explained that a few employees had been sick, which caused a delay in processing. Shortly after, Hadji emailed me to let me know the instrument had been inspected and that they would expedite my order. Within a few hours, I received the shipping confirmation and tracking number for FedEx next day delivery which I really appreciated. Their customer service was excellent, and I really appreciated the quick responses and honest communication. My only suggestion is to send customers a quick email if an order is delayed. A simple update would go a long way and save customers from wondering about their order. So far, I'm very happy with the experience. I'll update my review once the bass clarinet arrives.

Just pick up my Acoustic Guitar today, So very grateful that they fix it and re-string plus tune it…read moreback. I am forever grateful to the fine staff of this store for their outstanding service and care, Surely a place that will help you. God Bless.

Bought a new guitar recently and wanted it to be set up perfectly for me. I refer myself to be an…read moreamateur guitar repair guy. Been playing the guitar for years so I know how to set up guitars and do minor repairs. Since I bought a brand new guitar, I wanted to see if taking it to a pro would make a difference. One of my Musician friends referred me to Peter Bond. My first impression of Peter, super nice, cool, and very knowledgeable. I told him to dress the frets and to lower the action a bit. I also gave him a new set of strings so he could restring it when he was done. When I went to pick it up, the frets were nice and shiny and seem to play well. Took it home that evening and noticed that the intonation on the higher frets were off pitch. Call him about the problem, said he wanted to see it again. To make a long story short, the strings that I had given him to restring my guitar were bad. He put a fresh set of new strings from his stash and it played perfect. He made me a bone saddle, which I think made a huge difference in sound. He's an amazing Luthier, but I think a better human being. Mahalo Peter!!

So great to have Peter round to help me create my crazy ideas for guitars, or to take on the work I…read moredon't or am unable to do. Thank you Peter for all you do, and have done over the decades! Call him, share what you want done and make a new friend!

Kalena was very nice and pleasant. She also shared her personal story in her passion of music…read moreteaching. Very kind and great selling left-handed ukulele! Highly Recommend! Good luck in your new journey! You'll do great

Note that I later received a message from the business owner essentially "scolding" me for removing…read morea star (4 stars instead of five) because they don't carry any other brands aside from their in-house brand. My 4 star review was my honest rating of the business, and was not really affected by the brand selection, and I actually bumped them up from the "in between 3 and 4 stars" gray area. Having said that, I think most people shopping for musical instruments (or anything else, for that matter) would like to know if a store does not carry the major brands typically carried by other shops in their market segment. The new 3 star rating is the rounded down rating I now give them because, as a more experienced guitarist who already has higher end instruments in-hand, the shop really has nothing to offer me that would draw me in for repeat visits. The shop really is catering to entry level student musicians, which is fine, but I don't need the management messaging me every few months because they really want a 5-star review on Yelp.

I needed help with my baby girl, my acoustic guitar. I'm by no means an expert, and honestly,…read moredespite some experience on stage, I'd still barely call myself an intermediate guitarist, so when my acoustic's connections went on the fritz, I was at a loss for what to do. I asked one of my much more experienced and knowledgeable musician friends, and he instantly suggested BR Frets. He was then confirmed by another guitarist friend of ours who was hanging with us, saying they're hands down the most skilled people on island that they both know of, so I went ahead and made an appointment. Both friends said to expect a couple of weeks, maybe 3 depending on how busy they are, as they do get quite a bit of business, and to try and get an appointment when I can, so I did as soon as I could. I was greeted warmly by Chris, who asked me some pertinent questions, took a look at Hayley, and gave me a clear idea of what to expect; either he can fix her, which if he can, he'd try to do so that night. If he can't clean and repair the connections on my pick up, not only would they likely need to send out the pickups for diagnostic and repairs, but the cost to do so would jump up significantly, showing me how much the piece costs broadly and then factoring time and labor. Sure enough, I called the next day, as advised, and Wes said to come back on in to pick her up. I got there and spoke with Wes, who told me Chris stayed up a bit the previous night to make sure Hayley's good and ready to go, and she was back in action! They also only charged for the time and labor, which was more than fair for the quality they provided and all the relief they gave me. Definitely worth coming to them when guitar help is needed.

I've been playing more in open D tuning and got tired of retuning my Taylor every time I wanted to…read moreplay something in open D. So I took my old beloved Takamine F360s out of the closet and decided to leave it in open D. But it was playing rough. The action was very high even after I adjusted the truss rod. Also the intonations were off. I took it to a major guitar store in town and the luthier there said he couldn't help me because the guitar needed much more work than he could do. Then I found Chris at BR Fret shop. OMG what a God send. Talk about someone who cares passionately about guitars and knows the instrument like Wolfgang Puck knows pizza. Chris identified that the problem came from under the bridge where through years of humidity, that area was bulging and pushing the bridge up thus raising the action. He took it apart, sanded under the bridge then put everything back together along with new strings. I was completely blown away at how low he got the action with no buzzing. In fact it made my Taylor seemed hard to play in comparison. So I ended up taking my Taylor in for an adjustment as well. Pro tip : make sure you register your Taylor guitar with Taylor manufacturing and they will pay for the adjustments at certified Taylor shops. I hope Chris and his assistant Wes never decide to leave O'ahu. We are very lucky to have them here in our little corner of the ocean. Happy pickings...or strumming!!

Go on their FREE tour if you want to learn about their 100 years of history and expertise in the…read moreukulele making world. Still family owned and ran, this gem is worth checking out. You can see in every piece they make that they have a true love for the craft! Mohala!

Purchased the wrong size tenor hard case and the Kamaka crew exchanged it no problems. That's what…read moreyou want, no drama no issues. Mahalo

I was in a ...DESPERATE need of repairing my Kamaka 'ukulele. The bridge that holds the..."A"…read morestring was damaged; therefore, the string couldn't stay on. When I mentioned this to my manager at work, he suggested I visit...WESTSIDE MUSIC. I was contemplating on going to Kamaka, but I was too lazy to make the drive to town. Also, I was thinking that this repair could be costly. Therefore, I decided to take my manager's advice and visit WM. I couldn't wait any longer so I called WM to see if they could assist me with my situation. Uncle Ron (owner) answered the phone and he told me to bring my 'ukulele in. So, I headed down to Waipahu the next day. Uncle Ron was nice enough to look at the damage and figure out a way to repair it. Well, it took him less than 5 minutes to repair it! Wow, he is a ...GENIUS! The buggah knows his stuff...I tell you! He also helped me tune the new "A" string that he replaced as well as the other strings by using a tuner. Then, he helped me figure out the 'ukulele chords to a song that I've been wanting to play. I let him listen to the song , and then he figured it out by ear. You da' man...You da' 'Ukulele Man...Uncle Ron! You are so talented...so helpful...so kind to help me. You are truly...Mr. Aloha! Mahalo nui loa (Thank you very much) Uncle Ron! So, if you are looking to repair your 'ukulele, come check out WESTSIDE MUSIC in Waipahu next to Time's Supermarket. You'll thank me for that!

I needed new strings for my ukulele and didn't know what type I should buy since I haven't played…read morein a long time. I brought in my ukulele and the store owner was able to help. So glad I found this place - close to Rocky's. Prices are reasonable and am love to support a small business.

An amazing music school! They are really knowledgeable and great at pricing their products. Thank…read moreyou so much for helping me out. You guys are amazing.

Me and my husband had been looking to replace his ukulele and spent quite sometime looking into…read moreaffordable options with great quality and that is exactly what we found here! Absolutely amazing experience. Owner was very patient and helpful as we figured out what we wanted and what was in our budget. Great prices with great quality. Couldn't recommend enough. So happy that we found this gem and will definitely be back in the future.