My experience here was a trainwreck. The haircut quality is bad. The staff (from what I can tell) is not consistent.
I came about 1.5 hrs before closing, so I didn't think I would be causing a huge issue coming in, but I did apologize anyway for coming late.
I should have walked out as soon as these guys offered to help the 2 people waiting in front of me, but they both declined to wait on the third guy working there. I should have waited or walked out. This was a bad sign, and I didn't react properly.
Whoever I dealt with (didn't get his name, older guy) immediately joked that I better not leave a bad Yelp review. He was extremely friendly and kind at first. Honestly, I have no problem with his personality or his conversational attitude. I really liked him. But I have a serious problem with what he did and how he did it. I told him what I usually do with my haircut, he said he understood. My haircut isn't that complex.
HOWEVER, the end product and the whole experience got worse as time went on. I walked out of there SURE I was going to write my first Yelp review (even though I said I wouldn't) of a barbershop simply because this is THE WORST haircut experience I've ever had.
Whoever was cutting my hair was whipping clippers and a comb around really fast, and I assumed he was just skilled or whatever, but after seeing how it came out (as others have noted, jagged, uneven, weirdly shaped, not blended/faded correctly) this guy just didn't give that much of a shit. I was stuck in the chair though, and I figured I would just wait and see. As I said, he was very easy to talk to and seemed to know what he was doing. I gave him the benefit of the doubt. He kept dropping his comb he was paying so little attention.
NOTE that my glasses make me almost totally unable to see any detail and I can usually just tell how it's going by how the hair feels/weighs on my head, and to see if it comes out the right length on top I just have to look afterward and adjust it. But he was not very nice about that.
During the haircut some cop comes in and that really fucks it. There was no focus on what he was doing, no attention to detail. He just talks and talks to this on duty police officer while occasionally cutting and buzzing at my hair. I looked over briefly to notice the other barbers taking their time and shaving the neck, ears, touching up, etc. properly of other customers, he just takes the shaver to it and is done. He rips the cover off me, makes fun of my inability to see what is happening again, and I get to see my obviously messed up haircut. So I tell him to get it a little shorter on top, and to take the long bangs in front out. He almost argues with me about it even though the hair in front is comically long compared to the rest of my hair, but half-asses them shorter. He doesn't even put the cover back on to catch the hair, he just does it. Then it's still too long, and he decides to just take the clippers to my entire hair, then calls it done. I was pretty done too because he was obviously being overtly rude at this point although I had been nothing but polite, on top of the constant chatter, inattention, and overall total lack of any ANY professionalism (I have no idea who is writing these reviews saying "professional"; even if they did an amazing job here it would never occur to me that anyone was professional). So I paid him, tipped him for some unknown reason, and got the hell out. I seriously regret even paying, let alone tipping, but I was feeling a lot of pressure and anxiety because I've not really had quite as bad experience anywhere else.
The second thing I did after getting home and further inspecting how screwed up this cut was was get online and write this review. That's how bad it was. It was a priority. I spent 2+ hours trimming at my hair myself.
The five-star reviews are from people who know which barbers to avoid here, or from people who have been coming here for years and get good service. I was still looking around for a new place to go, but it's definitely NOT here.
I am not one to complain, nor am I one to write Yelp reviews about things besides Mexican restaurants, but this was a disaster. To be clear, I don't care about gruff customer service or banter as long as product or service is good. But neither were good here, and the relationship between the two is clear, so I have to call this place out.
EDIT: Wow, so stupid. I remember the cop commented how "that taper is sharp". It is uneven and looks so sloppy. He must have been making fun of me/the barber at how bad it looked while I was sitting there. I just managed to look at home, and I know now it was a patronizing comment. read more
