I waited a few days to do this review just because I've just been enjoying riding in my car. Thanks…read moreyou Eddie. He came in and saved my car after my other mechanic wasn't able to follow through on the second part of the repair. He did such quality work on my car. It runs so well now. His level of customer service and service itself is amazing. He came out not only once but TWICE because unfortunately my first mechanic ordered the wrong part. Eddie still helped me and got my car back in the road. If you're looking for a mobile mechanic who does their work with pride and integrity. He is your guy . 10/10

I've used this mobile mechanic twice now--once to replace my front and back brakes and another time…read moreto change the rotors--and each experience has been excellent. He's reliable, does quality work, and is surprisingly affordable for the convenience of mobile service. I genuinely recommend him to anyone looking for a mechanic they can trust without the dealership pricing.

I was happy at the beginning, he was honest and helpful, but unfortunately he recommended the…read moreshocks to be fixed and after spending almost 400 dollars that didn't fixed the problem. I sent him a text letting him know him know the noise continued after he did the shocks and he never responded to me that was an unnecessary spending and I feel disappointed.

Great Mechanic with reasonable prices. My wife had a radiator crack and needed her van right away…read more JD Mobile got it done right away and saved us from a lot of headache. We will be using them for all of our future mechanic needs.

Mike Ash provided Probably the best dealership service I have experienced in my lifetime. Just…read moremoved to area, called to set appt., arrived a little early as I often do. Took vehicle right away work was done little earlier than quoted. Mike took me to cashier and informed me service today was complimentary. I will be returning, and will offer my low mileage vehicle to them 1st... Thank you

Not a fan of the unscrupulous sales tactics at Winter Haven Honda…read more I've owned Hondas my entire adult life, and after 25 years with my old Honda, it was finally time for a new one. I reached out to Winter Haven Honda, set up an appointment with Germaine, and met him at the agreed time. He told me, "I gotchu, mama" and said he'd get me the best deal. When I found the vehicle I wanted and said I'd be paying cash, I asked about negotiating the price. Germaine said that wasn't possible for a cash deal. After some fast talking and confusion about "new" versus "pre‑owned" versus "used," we decided to walk away. As we were leaving, another salesperson, Dino Contos, offered to help. He was willing to negotiate and mentioned a "financing discount" -- if I financed the vehicle, I could pay it off by a certain date without interest. With excellent credit, I agreed and bought the same vehicle Germaine claimed couldn't be negotiated. Honda said THE BANK 'MAY' charge me a $75 early pay off fee, it did not say WILL.... it said MAY. Stephen Petrocelli, Finance Manager, confirmed that if I paid off the loan before the given date, I wouldn't owe any interest. I paid it off within 10 days. Later, when I called the bank, the payoff amount was higher than what we'd agreed on. Dino said it was "only" a small difference -- but that's not the point. I spoke with Kayla at the bank and she told me the bank does NOT charge a fee and that it is a Honda fee. Shysters! I financed solely based on the promise of no interest if paid early, yet the payoff didn't match what was promised. This kind of misleading behavior is exactly why car dealers -- and salespeople -- so often have a bad reputation. That's a classic dealership financing tactic. The key detail is exactly what Kayla at the bank pointed out: if the fee language was written into the dealer's contract paperwork and not actually required by the lender, then Winter Haven Honda was presenting it in a very misleading way. In many cases, dealerships encourage financing because they receive compensation or incentives from the lender for originating the loan. Some dealers will say you'll "get a better deal" if you finance, then hope you keep the loan open long enough for them to retain that incentive. Paying it off quickly can sometimes reduce or eliminate the dealer's commission -- which is why some salespeople discourage early payoff. UPDATE: The additional charges have been reversed. The manager at the bank said there will be a meeting regarding financing with dealerships. And... I will keep you posted with further experience should I need service/warranty things taken in the future.

Great guy! Super knowledgeable and honest. He came right to my house when he said he would and…read morelooked at my car in detail.

I hadn't driven my car for over 18 months. The battery was dead dead. The fuel stale. Tires all…read morelow. I contacted T&S. They were great. Responded to my text within about 5 minutes. We scheduled the work at my house. They got it done. They were on time. Addressed all our needs, including doing an "all system" check and I took the car for a drive this afternoon. Yay!! Highly recommended!

Tomas with service is a great service advisor and took great care of my families expedition…read more Stayed in constant contact and made good on everything.

Giving a One Star due to the fact there is not an option for a ZERO STAR REVIEW…read more We have always loved Bartow Ford loyal customers for YEARS, still go there even though we live out of state. We will make the trip for our services to be done there even though it's out of our way. Well this time will be the last time. Sent my truck in for Warranty work. Multiple different issues cam phaser going out, and truck shuddering hard when you accelerate or out under a load. Issue is found and it's a coil going out. No Big Deal Right? Well all we asked was for them to fix the coil going out and to see if there was a way to get the others covered under warranty since it's a known issue when one goes out the rest are to follow, but they said NO! A few days later my parents are driving the truck back to me out of state what happens it starts shuddering hard again. So they limp the truck back to us. My husband calls the Service Manager BRIAN JONES who was VERY RUDE and not understanding and just kept saying I'm not committing warranty fraud. We explained we are not asking for you to do that but with this being a known issue there has to be something that could have been done when we asked before it left their service center. He kept trying to talk over my husband and just very nasty in the way he spoke with him. Truck was then taken to our local ford dealership and they ran the tests showing there was indeed another coil out and multiple random misfire. Once they replaced the one coil they did a test drive and the truck with still shuddering so once hooked up it showed misfires in the other cylinders still. Once the plugs were pulled they found out they were FOUR cracked. WELL SPARK PLUGS JUST DON'T CRACK ON THEIR OWN! So I call Bartow ford to speak with BRIAN JONES because I feel like this isn't something I should be responsible for when the truck was in service there and to much torque when putting them back in can cause this issue or several other things could have happened. He refused to help any in anyway and made it clear they did not touch them when the truck was there. Which is a lie. To replace my cam phaser you can to remove them to get the engine in time to replace the timing chain as well. I then asked once they finished the service did they test drive the truck? No answer. He then proceeded to tell me that if I wanted any type of reimbursement for the spark plugs then I would need to meet him in small claims court. Very aggressive in the way he spoke and tried talking over me as well. I maybe a female but I'm not an idiot. And if this is the way he treats his customers with no customer service skills I will not be returning for anything! Oh and also one more thing to add to this list on Sh*t Storm. I picked up my truck from the local dealership today, drove it all of maybe 25-30 miles got home and was smelling a burning smell and seen some smoke. Called my husband he comes home and starts looking around come to find out whatever technician did my work did not put my dipstick back in so now after being drove 300+ miles 1 qt of oil left !!!! And just paid Bartow Ford for my damn oil change as well so here I go tomorrow to get another one

Very professional & picked my bike up! Great customer service - I would recommend to anyone. I am…read morein the south Lakeland area & this has been an invaluable source of help for me. He also works at the dealership, which gave me even more confidence that he is trained in proper mechanic standard operating procedures. Overall experience has been 10/10. Marcus A. Joshlin VIRIDIAN Electrical Construction, LLC viridianec.com

it was the best thing I have ever done for my Yamaha sho to get it back to tip top running speed…read more .very knowledgeable and reliable and friendly.

My son got into a car accident and the front and back of my Infiniti was smasheddddd! Once my back…read moreordered parts from dealer FINALLY came in, my car was fixed and looked amazing! I couldn't be happier. Thank you so much for taking care of my baby!

I'm very glad that I had the good fortune to contact Sky's Auto, I am very happy about the quality…read moreof service and very friendly staff. There was no one that I had contacted about doing the repair of my vehicle that even came close to the price of the repair, or speed of getting the repair completed. Great Job! I kinda hope I won't need there services anytime soon, but if it happens I will surely know where to go. Joe

My Ford Focus broke down with a bad transmission leaving my wife and I pretty much stranded. Had…read morecar towed to this place and left it for Mike to look at. Long story short, had to tow car again to Ford Dealership. Mike took the car, inspected it, let me keep it there for weeks and helped with the towing. He did all of this while I was out of the state and didn't charge me a penny! He really made the experience a lot less painful than it could have been. So, for customer service, I give this place the highest rating possible!

I bought a ford explorer that had 9k miles on a rebuilt transmission from this shop and when I…read morebought it the transmission was slipping into neutral so I took it into Mike and he couldn't determine the issue and said to drive it around until codes came up. The transmission started leaking and codes appeared so I took it back to them and they had it for six weeks before telling me I was all set and that the car was fixed. I drove it home and before leaving Recker Rd. it was slipping into neutral. By the time I got home there was transmission fluid all over the bottom. A local shop says that the front seal isn't seating properly and that my shifter linkage isn't connected properly. Now after two tows there and a whole lot of wasted time Mike says he doesn't want to work on the car! I'm sorry but a good shop would have never returned a car to a customer in this condition and certainly wouldn't leave them high and dry when this happens. My advice...find somewhere else to take your vehicle:(