The staff here is amazing and the care and level of professionalism is outstanding! They take time…read moreto answer questions and provide the best care!

Super friendly staff and amazing work, I love the result, and they make sure to give you what you…read morewant with your smile!

I really wanted to wait until after I completed my braces journey before giving a review. I wanted…read moreto be able to share my experience after seeing the full results for myself. Before starting treatment, I wasn't really happy with my smile. I used to actually force my upper lip up when I smiled because I felt like you couldn't see enough of my teeth. I wanted to be able to show more of my teeth and create a wider smile. I had also started noticing that my teeth were shifting, and I knew it was going to get worse if I don't do something now. I had orthodontic treatment in my teens with a different orthodontist, and I always wore my top retainer, so getting braces again as an adult was something I thought about very carefully. I researched orthodontists in the area pretty heavily for over two years. I wanted to find someone who had experience with adult braces and was comfortable treating someone who has crowns on teeth. I also wanted an orthodontist who understood that I wasn't looking to simply straighten my teeth. I wanted to change my smile and the overall appearance of my face. One thing I really liked was being able to see pictures online of their real patients, rather than just stock photos. I also started asking people in the area who had really nice smiles where they had gone for their orthodontic treatment. Honestly, I think this is one of the best ways to get a true referral.. asking people whose results you genuinely admire. From the beginning, the staff was kind, accommodating, and, most importantly, honest. The office is clean, modern, and up to date. As an adult getting braces, I thought I would feel much more embarrassed or self-conscious than I actually did. The braces were barely noticeable, and most people didn't even realize I had them unless I told them. Friends, family, and peers were actually more curious about why I decided to get braces, and so many people would tell me they had been thinking about changing their own teeth too. Now that I'm finished, I can honestly say I'm so happy I did it. Dr. Grzetic and Dr. Prose were amazing. I love my smile, but what surprised me the most was the overall change in my face. I truly didn't realize how much your face can change when your teeth and smile are properly aligned. You're going to have your teeth for the rest of your life. If you're not happy with them now, you're probably not going to be happy with them 10 or 20 years from now. Don't keep putting it off. Make the appointment. It's worth it. I'm so grateful I found Dr. Grzetic and Dr. Prose and trusted them with my smile. I would highly recommend them to anyone considering orthodontic treatment. 10/10 overall experience.

Although Dr. Prose is wonderful, scheduling follow-up appointments in a timely manner can be very…read morediffficult. When the doctor says 3 weeks, and a member of the staff offers the next morning or late afternoon appointment in 8 weeks, there's a real problem.

Please note I would give more then 2 stars for the doctors themselves, they were great for what I…read moregot done, but the terrible service I've dealt with just from reception and thats why this review is only 2 stars. I moved to the area a year ago and needed to get my wisdom teeth taken out. So I researched and seen all the locations are not far from my house. I've seen some positive reviews on here and on their website so I decided to try them out. The 2 doctors I've seen were very nice. When I went in for a consultation I met with Dr. Adams and he was very polite and told me how they would extract my teeth. 2 weeks later I went in for the 2 wisdom teeth and I met Dr. Brar, he was really nice and the nurse who was with me that day was also very nice, I don't remember her name. The procedure itself didn't take very long at all, and my mouth is very small so one side was much much harder then the other and I have to give it to Dr. Brar that he did not get frustrated and calmly told me what was going on the whole time. It was a successful procedure in the end, except part of a filling I had on the tooth in front of the wisdom tooth fell off and he told me that it looked decayed and that I needed a crown put on it. When I went in to get my stiches removed, they were very pushy about setting up a time to get that crown done which I didn't like. When I went to my regular dentist for his opinion he said I would not need a crown put on it and that I could just get it re-filled. So I saved a lot of money by getting his opinion. I got this procedure done in October 2015 and before I left that day they gave me some random amount to pay for the procedure. So I did that and she said the paperwork would be put through to my insurance. Well half way through November I received a bill for the full amount of the procedure when it still has not gone through my insurance. I called and asked about it and a lady told me not to worry about the bill and that they were putting it through insurance that week. It is now the end of December and I have received yet another bill with late fees and the full amount being charged AGAIN. It still has not gone through my insurance and when I called today she said they had a glitch and that she was putting it through insurance today. It just seems like they don't know what their doing at the reception desk, and its frustrating when you know you have an outstanding bill hanging over your head. Update 6/29/16: they didnt bill my insurance until February after calling them multiple times! Luckily I have good insurance and only had to pay $201.95 out of pocket for a $1,500 procedure. Now the kicker is they owe me $98.05 because I paid them $300 the day I got the procedure done but still have not gotten that back..

friendly and nice staff- always working to get things complete in a timely manner. Focus on what's…read moreright and patient care. they eliminated the problem staff that hurt this office and now they have the right people to help get things done correctly

Wonderful dentist! Dr. Siewert is patient, outgoing, and very understanding. I got a deep…read morecleaning and the appointment went great. Didn't have too much pain. I left my last dentist because a deep cleaning was a nightmare!

I have been going to Dr Siewert ever since he opened his practice (over 30+ years ago) and wouldn't…read morethink of going anywhere else. Dr Siewert is knowledgeable and his staff is friendly, thorough and professional.

I've had an exam, x-rays, cleaning, a filling and a crown done here. Everything was perfect. I…read morehighly recommend Dr Breen and his staff. The office manager Sheryl does an outstanding job reviewing the treatment plan and flexible payment options.

Definitely recommend coming here for your dental services. They are extremely friendly,…read morecompassionate, calming, patient, accommodating, knowledgeable, skillful. Every single practice member I interacted with was beyond gracious. You could tell that they care and are in tune with your specific needs. Anyone who is hesitant to seek dental care due to anxiety, scheduling or financial situations should not hesitate to contact this office and discuss how they can help. They are honest and helpful.

DR Siewert and his team are awesome, Kim my hygienist is very thorough and detailed I actually look…read moreforward to my next teeth cleaning with her

From the owner: Looking for a reliable dental practice that you can bring your family to? Our team at Grand Dental…read more– South Elgin has been taking care of smiles for more than 40 years. Our dentist in South Elgin will always customize your care according to your unique needs. We offer convenient hours to make it easier to find an appointment time that works with your schedule, and we will always make sure that your options are clearly explained to you so that you can feel completely confident that you are making the best decision for your oral health. Whether you want to schedule your next checkup or are in need of advanced restorative care, our team is ready to help, so don’t hesitate to give us a call!

Dr. Darmon is the man!…read more His office used to be in the Elgin tower building, which had a really cool view. Although he's moved to a less exciting location, one would only assume that his orthodontistry is still top notch.

The younger staff members could be friendlier. They wince…read morewhenever they're talking on the phone with a patient that needs a bit more patience to deal with. Don't give much eye contact, making me feel like I'm less superior. Darmon is super knowledgeable though. Amazing guy

I had a permanent retainer on my bottom four teeth from when I had my braces removed at age 16 (I'm…read more39 now). Last week, it broke and the wire was making eating quite difficult and speaking quite painful. Dr. Patel, who isn't even my doctor squeezed me in on a Saturday, before he left for a wedding. I just thought he'd remove the wire, but he removed the wire, ground down the cement, cleaned my bottom teeth and installed a new retainer in thirty minutes. Impressive! Thank you so much for your great work. I won't hesitate to sing your praises.

I had a great experience with Dr. Patel! Not only is he knowledgeable with three decades of…read moreexperience, but he is also very helping throughout the whole process and makes sure you are well informed throughout. Even several years after I had my braces removed, I was able to call him and schedule an appointment for maintenance of my permanent retainer that very same day. I would highly recommend him!

It's hard for me to even give 1 star. I would not recommend this business because of multiple…read morereasons: Poor Communication - We often call and no one answers the phone. They seem to be inadequately staffed. We leave a message and never get a call back - a prime example of this is when my daughter lost her retainer, we called and left approximately 12 messages over the span of three weeks and never received a call back. I don't understand that at all; it had to have been deliberate ignoring because it wasn't worth their time or money? It's possible it would've been covered under our insurance plan but since we couldn't get a call back I had to go to a different orthodontist and pay $250 for another retainer. We have spoken with the orthodontist on the phone and have a hard time getting a word in - hanging up, we feel unheard. We ask a question and it's hard to get a clear, direct answer. Oftentimes, it's pre-teen and teenage patients getting braces, and this group doesn't communicate with the parents at all - during Covid, we couldn't go in the office with them, so it exacerbated the issue. Poor orthodontic practices - I was never allowed to go with my daughter to the back (another thing that would have been a nice option - parent presence with the ortho would present the opportunity to ask questions, have him explain what he is doing and what next steps are, etc.), but she reported multiple things to me: Poor hygiene - Orthodontist doesn't wear a mask and doesn't always even wear gloves, both of which should be standard in both dental and orthodontic practices, covid or not! (and has coffee breath). Orthodontist sprays spit while talking, and the spit has actually gone on her face and in her mouth! (Once again, wear a mask) Divided attention- Orthodontist talks to assistants while working on her, keeping her with her mouth hanging open while he addresses other issues and questions Poor skills - Orthodontist has actually dropped brackets and wires into her mouth while working so she has to try to spit them back out. She literally choked on a piece of wire an inch long; it was in her throat and she was trying to cough it up and the orthodontist said it wasn't a big deal and she'll just pass it in her stool. When getting a mold done for a retainer they didn't give her any rinse to get the material out of her mouth. The retainer also did not fit well afterward.

From the owner: Top quality affordable orthodontic treatment for adults and children in a caring and modern facilityread more

Midwest Orthodontics is amazing!!!! I took my 10 year old twins for a FREE consultation, we were so…read moreamazed by the friendliness and professionalism of the entire staff! Midwest Orthodontics is very reasonably priced, we have started treatment and will have all 4 of our girls receive treatment here! Dr. Saleh Alkharsa is so amazing and he truly cares about his patients! He and his staff are very knowledgeable and caring! A++++++++! Highly recommend!!! Jennifer Mayoral, daughter Ava- 10 years old

Last Thursday, I took my niece to her braces appointment with Dr. Cardona. Unfortunately, our…read moreexperience at the front desk was very disappointing and unprofessional. Before going into the office, I sent my niece inside to check in while I was next door scheduling an appointment for her glasses. My niece texted me to tell me that the front desk employee, Diana, simply told her to sit down without asking for her name or properly checking her in, even though she had a scheduled appointment. A few minutes later, after I finished scheduling the other appointment, I went into the office because I wanted to make sure my niece had actually been checked in. I approached the front desk and explained that I was there to check her in. The other young lady at the desk told me that Diana would assist me because she handles the orthodontic patients. However, Diana appeared to be more focused on her phone than on assisting us. She continued looking at her phone, messages, and what appeared to be Facebook while I stood there waiting. I even took a photo because I could not believe that I was standing directly in front of the desk waiting for assistance while being ignored. What bothered me even more was what happened afterward. Because I initially spoke Spanish, Diana apparently assumed that I did not understand English. She began making negative comments about us, not realizing that I speak and understand English. I found this extremely disrespectful and unprofessional. When I asked who the manager was, Diana smiled at me in a way that I found dismissive and inappropriate. I was then surprised to learn that Diana herself was the manager. As someone responsible for supervising a front desk and interacting with patients and their families, I would expect a manager to set an example of professionalism, courtesy, and attentive patient service. Patients should not feel ignored while an employee is focused on a personal phone, and no patient or family member should have to hear staff speaking negatively about them. I hope Dr. Cardona and upper management take this complaint seriously and address what happened. Our concern is not simply that we had to wait; it is the way we were treated and the lack of professionalism we experienced. A medical office should make patients and their families feel welcomed and respected, regardless of what language they speak.