Clean, well maintained, considerate staff, great breakfast. Ask for a room in the 227-218 range…read more It's away from freeway due to semi truck noise all night. Docking 1 star because they do not have luggage carts, a must for traveling families. Would stay here again.

I got in here about 1 in the morning and was able to find parking easily. The place is well lit and…read morestaff was extremely friendly and quick. Rooms were clean and look pretty newly renovated. I'd definitely stay here again if I'm ever in the area, not bad at all!

This Hampton was a great one on the Hampton spectrum. Very clean, well maintained, friendly staff…read moreand room was very comfortable. Breakfast was the usual with lots of options, they had the bagged breakfast option easy to grab/go and the coffee station was fully checked at all time is the day. It was a nice surprise to see juice and cookies out in the afternoons as well. We stayed 2 nights for a family wedding and this property exceeded my expectations! Super convenient to lots of services and the freeway despite all of the construction.

My dad and I stayed here for 3 nights for a trip and were not disappointed. The first day they had…read morea cookie table in the front lobby which was awesome, they had sugar, chocolate, and double chocolate cookies. Every day they had a hot chocolate and coffee table set up with hot water and everything you would want from marshmallows to whipped cream. The breakfest had plenty of options and wasn't my favorite but definitely worked. The room did have a red stain on the carpet that looked like maybe some red wine. The tv did have lots of options and was easy to use. The beds were mostly comfortable, nothing super good but not uncomfortable. Overall would definitely come back.

Two words!!! Extremely Noisy... construction on I-10 is…read moredirectly beside this hotel. If you stay here make sure you bring noise canceling headphones.

Spent a few years coming to this Hotel 3 times a week for work and I can't say enough about the…read morehotel, the staff and the my stays. I've been traveling with work for 27 years and this particular hotel was above the rest and I'm sad my work has chosen to move us to another location.

What an amazing stay it was! I do most of my bookings through their Hilton app and it's always so…read morequick and easy. I'm able to chat with front desk prior to arriving to make sure my stay is ready. We got ask ADA room the room was nice and spacious I was able to roll around in my power chair with zero issues. With the Hilton app I'm able to use the app as a digital key to unlock my room and turn on the tv. This feature is so helpful because I'm a quadriplegic so using my phone I'd so much easier. Safe to say I'll be booking with Hilton again. This location was beautiful.

The perfect one night stop in El Paso…read more Clean and comfortable :) I loved the Peloton in the gym. Lots of breakfast options. The staff are very welcoming and nice. Around lots of restaurants to walk to for dinner or mall plazas to shop at. Ample parking. Hit the mark on all accounts.

The good: clean spacious room, solid breakfast, friendly staff…read more The bad: parking was sourced out to PMC management, which left a card on my windshield - I parked myself, but it ended up costing me $37 for a short day. Plus, the digital key didn't work for the elevator, and the door wouldn't reopen; all my banging didn't draw any attention. Expected better from Hilton.

Very disappointed in this hotel. Things were decent until today. Check out time is noon. I have a…read moredo not disturb sign on my door. I have not checked out. 8:30 am housekeeping starts banging on my door. I say what she says sorry. 8:44 someone else bangs on the door and I ignore them this time and they go away. They may have tried to enter but it's double locked. About 9am again, housekeeping banging with her little key fob on the door. This in time I'm pissed and say what is y'all's problem this is the 3rd time y'all have knocked on my door. There is a do not disturb sign on the door. She walks away. It's absolutely ridiculous that they don't care one bit about guests being able to rest and relax, just about turning rooms. I like the hotel and had an overall decent stay but am leery of returning because I don't want to deal with that nonsense again.

Super nice hotel thanks so much for your hospitality. We enjoyed our day. The Front Desk was really…read morenice.

My experience was plagued by unacceptable room conditions and a severe lack of professional…read morecustomer service. My daughter and I stayed at a Bi-Level Room suite and upon checking in, we discovered that our room was in a state of neglect. The carpets and walls were visibly dirty, and the shower had not been properly sanitized and the water pressure in the shower was extremely weak with no hot water available.The sliding door in the bathroom was stuck and could not be closed or locked properly, which is a significant security concern.The downstairs television would not power on. Despite calling to report these issues, no one was sent to assist us, and housekeeping failed to clean our room entirely during our stay. The most distressing part of our stay occurred at 1:30 AM on May 4th 2026. After returning from a concert, our key cards failed to unlock the gate to our room. I called the front desk to request assistance, as we were carrying food and were exhausted from walking. The only male staff member at the front desk on duty was incredibly rude and dismissive. When I asked if he would bring replacement keys or if we should come to the lobby, he stated he would bring them and then hung up on me. After waiting outside for 10 minutes in the middle of the night, he never arrived. I called again, and he claimed he had checked three gates--a statement that was demonstrably false as we had a clear view of the path from the lobby. His final response was a blunt, "Yeah, basically," when I asked if I had to walk back to the lobby myself. This staff member showed zero empathy and a total lack of basic customer service. Between the mechanical failures of the room and the verbal rudeness of the night staff, our trip was ruined. Given the severity of these issues, I emailed them to request a full refund for our two-night stay. I believe this is a fair resolution considering the property failed to provide a clean, functional, and hospitable environment.

Hotel was clean and the beds and pillows comfy. Everything in my room worked and nothing was…read morebroken. The AC was cool. It was quiet even though the hotel was close to no vacancy. The hotel is located near stores and restaurant and the airport. I reserved my room online but still had to wait about 20 minutes to get checked in because the front attendant was pretty busy helping a customer on the phone. They did charge me a deposit (hold) even though I paid with credit card, some hotels don't if you use a credit card. The deposit was returned within a few days. All in all my family and me had a quiet, comfortable stay. I would stay here again. I always book through Choice Rewards App or Armed Forces Travel to save money.

This hotel needs new management. I was caught off guard but some of the employees who work here…read moreare super rude. El Paso is meant to be known for welcoming friendly people but apparently not here. I will be finding a new place to stay at from now on.

I just returned from staying at the Los Milagros Hotel and then taking a tour with the owner,…read morePhilip Skinner, to Paquimé and Mata Ortiz. I was with a group of friends and we had an amazing time and enjoyed the best tour any of us could ever imagine. He catered to our every whim and had tons of interesting add-ons to the tour, like stopping at food and drink stands, bakeries, candy store, "the wall", and many additional interesting and quirky sights. He took care of every need, such as exchanging money, going through immigration, and arranging meals. (He knew where to find the most tourist friendly bathrooms!) Most in our group, have individually traveled many times to Mexico, but this was a chance to travel with a local and meet the nicest people all along the way. It was a comfortable, convivial, and educational experience all wrapped in one. Both Los Milagros and the hotel we stayed at in Mexico were excellent.

Not much to choose from but this place was so comfortable and accommodating. Clean and peaceful…read more Owner and staff very nice, I was even able to do laundry, you don't know how helpful this is to a bike packer!

Affordable and pet-friendly - This Best Western is located in Clint, TX which is on the outskirts…read moreof East El Paso, TX. It is conveniently on the south side of I-10 for travelers moving across the country, but not directly on the highway so that you don't hear the road noise all night. I was on the third floor. There is an elevator inside the building. I booked a King-sized bed. The room had a long hallway inside of the room, which I found unusual, but it did provide an additional buffer from noise in the hallway, especially since my room was right next to the elevator. The bathroom seemed smaller than normal, but it had all of the necessary items - soap, shampoo, conditioner, lotion, makeup remover, hairdryer, and an allotment of various towel sizes. My new favorite thing was the blackout curtain installed in the bedroom. It is actually a shade that is rolled up and down with the use of a chain. The shade is in a frame track so there is no light able to peak through sides or corners. It is not pretty, but it does completely block out the light, so I appreciated it. Things I didn't like included the location of the closet in the farthest corner of the room away from the door. I personally prefer to have the closet by the door where I can kick off or put on shoes as I enter/exit the room so that I am not dragging in dirt to the room. A closet by the door and near the bathroom is also helpful for dressing or hanging coats, putting away luggage, etc. Unfortunately, the closet was hard to get to. You have to cruise across the entire room, squeeze between the lounge chair and the bed, and gingerly open the closet door to avoid bumping yourself as you do so. It is so inconveniently located, that I didn't even use it. It was pointless to have it. It had an iron and ironing board inside, but it would have been difficult to het either of these items out of the closet because how the furniture was wedged around the door. There were four pillows on the bed, but they were not king sized. They weren't even queen sized. BW has started using mini pillows. These were also very flat. I was highly disappointed with these. I love having lots of big pillows to wrap around both sides of me and under my head, but this wasn't really possible with these deflated minis. The yellow lounge chair had stains. It looked old and haggard. Since it was a cloth, I'm guessing it is isn't something that is easy to clean. The orange pleather ottoman was mismatched with it. These items were probably salvaged from other sets and thrown together for a second life in this room. Cleanliness is important. When stained furniture shows up, it leaves a bad impression. Furthermore, I refuse to use, so BW might as well not have the furniture in the room at all. Either clean or reupholster it so that the stains don't show. The room had a fridge and microwave. The TV had a Google package. The fridge was slightly noisy during the night, but I'm guessing it comes in handy, especially during the hit summer months, which is most of the year. I was able to use my points to get the hotel room for free for the night. Because I am a member of the rewards program, I was also offered a bottle of water at checkin. The breakfast room is small, but it offered the standard combo of hot and cold food including biscuits and gravy, egg, sausage patties, uncut fruit, yogurt, cereal and milk, bread, bagels, and a waffle machine. I loved that there was NO TV in the breakfast room. It was quiet and relaxing. The hours during the week are 6am to 9am. I would have preferred later hours, but since checkout is 11am, I can see why they cut people off so early. Not my favorite BW, but it was decent for a good night's stay while traveling across the country.

Driving through on way to Houston from AZ so decided to get room for overnight stay. Hotel is…read moreolder, looks more like a motel. The room was dirty, dusty but luckily I had some wet wipes and cleaned some areas myself. I had incident where next door was very loud after 1030pm, I called. Front desk for help and the staff was rude. Said he would "see what can be done" but nothing was done since the noise went on way after midnight. For the price I paid for this dump wish I would have just drove on through. Would give 0 stars if I could.

We had a wonderful stay at the White Sands Motel in Alamogordo, New Mexico, and it truly exceeded…read moreour expectations. If you are visiting White Sands National Park and looking for a clean, comfortable place to stay in Alamogordo, this is an excellent choice. The motel is a family-owned property, and the hospitality from the owners was exceptional. From the moment we arrived, they were warm, welcoming, and genuinely kind. You can immediately tell they take great pride in their motel and care about the experience their guests have. The room and entire property were immaculately clean--honestly cleaner than many larger chain hotels we've stayed in. Everything looked freshly painted, well-maintained, and thoughtfully cared for. The landscaping and exterior were also beautifully kept, which made the whole place feel inviting and safe. What makes the White Sands Motel special is the personal touch you only get from a locally owned, family-run motel. Instead of the impersonal feel of big hotels, you feel like a valued guest here. If you're planning a trip to White Sands National Park, Alamogordo, or southern New Mexico, I highly recommend staying here. It's a fantastic family-owned motel in Alamogordo that offers spotless rooms, great hospitality, and a truly pleasant experience. We will absolutely stay here again on our next trip to White Sands National Park

Nice old style motel with a quiet room in the back Clean n…read morecomfy Great rate one night. continental breakfast in room 2. nothing hot. Dennys across the street