Great for what it is. Cheaper place to stay in between cities. It's old, but decent. I searched the…read moreentire room and bed before bringing my stuff in to confirm there were no bedbugs. Bedbug free! Safe to stay. No issues with parking lot or area of town. Front desk was very friendly.

Got checked in and in the room, which was hard to find. Room 211 and no explanation was give how to…read morefind the room at check-in. The room is in a weird space. The room is configured weird. That was issue 1. Issue 2. Went to use the ironing board, (within 3 min of getting into the room) which was hanging on the ironing board rest, and it was broken. We use the ironing board to add more counter top area for a small carry on. Called down to let her know the board was broken so they wouldn't charge us for breaking us. She offered to bring up a different one and we declined since we were going to make do. Issue 3. Went to take a shower, and found a very dried out, hairy washcloth hanging on the inside door rack of the shower. Hairs inside the shower and on the bar soap rest. Husband went to talk to the front desk gal, and dropped it onto the ledge at the check-in, and told her this was in the shower. She said he threw it at her, and went off on him. She would not have a conversation about the issue. She offered a different room, which he declined. He also apologized, which I don't think he should have done. I went down after he came back up to the room and had the same experience with her. She went on and on about how he threw the washcloth at her, so, I asked if we couldn't just talk about the issue and was interrupted. I asked if I could finish what I was trying to say. I just wanted to talk about the issue and what Holiday Inn Express could do for me, since there was clearly several issues. She agreed and went right back to how rude she thought my husband was and that she's a person, not a robot, etc. I had to bring her back around to the Issue and said I would change the room. Which we did. Issue 4. She sitting down was doing flower crafts at the front desk, and sat the whole time we had the "discussion" Issue 5. When asked for her name, she said, ask the manager in the morning. Issue 6. Quite alot of water on the floor in the lobby area in several places. UPDATE!! .. Husband talked to the front desk manager, Phillip this morning and told him of his experience with the clerk the previous night and showed him this review. He said her behavior was not acceptable and ended up compensating us. Apparently, the gal who"helped" us, Rachel was her name, had given 2 weeks notice and that was her last night. Phillip was extremely kind and generous, and went above and beyond our expectations. Thank you Phillip!!

My stay here was wonderful! Not only was the price for a one night stay worth it. Their FREE…read morebreakfast was delicious and in my opinion was in a very nice dining hall and it made me feel very important and fancy, you know? The dining area was really neat and clean and it gave me a luxurious feel and I can appreciate it very much because to me it shows that they are put a lot of care into making sure their guests are taken care of. I called ahead to see if there was availability first, what rooms were available and what time check out was. The photos of the hotel were very lovely and I loved that the pool was so big and nice so I was excited about being able to swim in it too. Unfortunately, their pool was closed (chained up), and I wish there was a warning sign about that because I really wanted to swum and it looked really nice. Again, their dining hall for the free breakfast was so nice. I thoroughly enjoyed breakfast and only wished my family had joined me because they had hot and fresh eggs, grits, sausages, oatmeal, biscuits and fruits, oranges. The spread was definitely amazing and the one to beat. You could make your own waffles, they had cereal (Kix and Fruit Loops), yogurt and toast and just so much! I'll share a video of what I saw. Check out was at 11am. It was roughly $107 in total for a one night stay and that was a very reasonable price in compared to our previous stay at another hotel/motel in Arizona (please refer to that review). Checking in was really quick and the woman at the desk when I checked in was very accommodating. We checked out right before 11am and had to drive roughly 8 hours home when I realized I left some headphones in our suite. Called to ask them about it the next day and was told by the woman on the phone (that I will assume is the Manager), Heather, to call back the next day (she's working) and she'll get something squared away so that I can have my headphones back. I truly appreciate that so much and it's one of the reasons why I gave this place 5 stars.

The customer service today April 8, 2026 at 9:08 pm was terrible rude!,…read moreWe asked her a room and how much , and she mentioned different price on the Choice Program app. When I asked her why the price is higher on what she gave us, she told a different bogus excuse, her voice is so loud and she is the one rude. And threaten us that she will call cops on us! I told her go ahead but my husband told me don't waste my time on her! This kind of person should not be in front desk as she has a bad customer service. I travel for work and this kind of atittude is outrageous, I never experienced thus kind of disrespectful. This complain will reach the corporate.

I was in the fourth day of my ambitious 2-month bicycle odyssey, pedaling West from El Paso/Cd…read more Juarez to Tijuana/West Coast on Ruta Dos, which is incredibly challenging as it has no shoulder/potholes/ crumbling asphalt. However, ALL of the (motor) vehicle operators were 100% cautious, always careful when passing me, including the 18- & 34-wheelers. I feel safer bicycling in Mexico than in the USA! Anyway, I entered Janos 13JUN2017 with great relief to finally get this far; I was ecstatic to see this fine hotel open and ready for guests (me/my Doublevision), especially since it also had air conditioning. I did have to move the furniture a wee bit to get my Doublevision inside, but I was absolutely secure & comfortable in this budget hotel. The most important aspect was being cool inside--it was Summer and rather warm outside. Another aspect was that I could go across the street to Del Rio, a convenience store which took my VISA charge card and bought much needed nutritional items, essential to keep my body going whilst pedaling throughout the day. I also stocked up on travel foods, anticipating long distances of nothing before arriving at the next sizable community, Agua Prieta, Sonora, including more bottled water. It was during the restful night that I realized that my age & sarcopenia was keeping me from cycling very fast, exacerbated by my usual 3-5 hour afternoon break in shade or a/c to avoid high mid-day heat. I altered my route (again) from thinking I'd pedal to Casa Grande on Ruta Diez, instead continuing West on Ruta Dos. I had used up the last of my pesos and needed to acquire more; there is an ATM about a half-mile away, which was kind of tucked out of the way beside the local police and I was able to find with assistance from the very friendly locals. I maxed out the amount I could get on my VISA debit card, thinking I'd need as much as possible over the next month to Tijuana/West Coast. To some travelers, this might rate 1 or 2 stars because there was no pool/hot tub/sauna, but it was absolutely fantastic for me! FIVE STARS and my hearty "WHEEL OF APPROVAL!" This community is great, and I look forward to returning, though not necessarily by Doublevision!

Lovely, inexpensive place for a quick night stay. All the front desk workers were very nice and on…read moretop of things. Simple room with no yucky carpet. Has two sinks. Very comfy bed. Breakfast was typical Best Western.

WORST stay of my life! Best western should be ashamed to keep this location open. It was absolutely…read moredisgusting. The room was incredible dirty and worn out. Dirt all over the floor, plywood boxes that the beds were on top of, paper thin walls. The beds were horribly uncomfortable and smelly. The heater was broken and making a loud noise all night. I don't have a single good thing to say. Shut this location down or update it.

Don't stay here we were very disappointed with the Hampton inn in lordsburg. To begin with we were…read morecalled and notified that the elevator was out of service. Had the call been earlier we probably would have changed hotels but it was a little late to find a place at that point. I was assuted someone would help with luggage. So we agreed to climb to the third floor. There was no one to assist with luggage When I entered the room I went to adjust the thermostat on the air conditioning system and the cover for the controls fell off in my hand. It was broken. Then I went into the bathroom and found there was no toilet paper holder. It had been pulled from the wall and removed from the room. When I advised the desk clerk that the holder was missing she said she would note it for maintenance. I think maintenance already knew or would have still been in the room. The bed must have been in that room for 15 years to have depressions as deep as it does. Likewise the pillows are little balls of something that are not very comfortable. There are no longer any amenities in the room such as makeup mirrors. We ask for at the front desk for a mirror but there were not available. It's as if the rooms have been stripped of all the things that used to be there for the convenience of the traveler. Primarily because of the elevator when we checked in we asked it was possible to get a discount on the room. We were advised that it would be difficult since we had paid in advance but that she would check with the manager. When I called about the toilet paper holder being missing again requested a discount because of the condition of the room and the elevator I got the same sndwer. At this point I've heard from no one about anything. None of these things would have been true in any of the Hampton inns I've stayed in before. It was very disappointing and my last day in a Hampton Inn.

Day of the Week check in- Wednesday  How many nights- 1…read more Lobby/Common Area Clean no sign of clutter Speaking of no signs...no directional Lobby signage Dining area Roomy and clean Food Service area Well kept and well stocked.  Everything was hot. Lobby bathroom Men's room is large and clean 2 urinals 1 stall 2 sinks  Changing Station Manual paper dispenser but there was a large refill roll sitting on the sink WiFI Test #  Day and time #1 Wednesday 402PM 42.6Mps Download  42.9Mps Upload  42ms Latency  #2 Wednesday  604PM 10.2Mps Download  10.2Mps Upload  41ms Latency  #3 Thursday  730AM 10.2Mps Download  7.59Mps Upload  42ms Latency  Outside perimeter  Clean? The parking lot is pretty clear. There is some rubbish in the greenery by the front property sign.  There is also a BBQ grill sitting at the edge of the back area (see photo) Ground Keeping?  Planted areas looks good... desert plants.  Some greenery by front of property. Spacious? Very roomy parking lot Safe? Yes and NO.  Yes because hotel is next to Fire and Police Station.....NO because all exterior door card readers are either broken or missing (see photos) Lighting? Lot is well lit and so is the Building exterior. Staff Front Desk Staff  Check in Wed @230PM.  FA was welcoming and made me comfortable. Evening FA or NA also friendly. Housekeeping Staff  No interaction  Food Staff (Thursday  AM) Not to welcoming... did not respond to my greeting...she eyed me in a suspicious manner as I was getting food. Room  128 Amenities  King Bed Microwave  Fridge Coffee Maker Iron ****No Ironing Board**** 4 USB-A ports (the one on the desk lamp is out of order) 3 USB-C ports (2 by the bed) Cleanliness Pretty clean room The only dust  I found was behind the TV on the mount and wooden frame.  Lighting  Dim by the TV at night with the TV off. HVAC  Under Window unit with controls Filters are both clean Bathroom Brightly lit Roomy  Clean Shower only Good water pressure Food  Scrambled Eggs Turkey linked sausage  Red skin potatoes Gym/Pool Huge Gym.  Clean and well stocked.   Cannot locate pool entrance. Guest Laundry Ground Floor, NE hallway  co- located with ice maker 2 washers and 2 dryers $2/ Wash $2/ Dry Load 40 minutes for Cotton/warm water 45 minutes for Medium warm dryer cycle Guest Elevators Single elevator for 3 floors Business Center Cannot find Business Center

Great travel hotel! Clean, friendly and helpful staff, decent breakfast. Out of all the travel…read morehotels we've stayed st along this route this has been the best, good job Hilton!

#bucketlisttriplisatony2024 NM 01-2024 Deming New Mexico…read moreHampton Inn by Hilton Tony and I spent the night. The hotel is nice. They had to change our room last night because when we arrived our TV didn't work. The desk clerk acted confused on what to do, so after me asking first for New batteries, then second a new remote which neither worked then I asked for a new room...he said I guess!! I said " Yeah I do guess I don't want to have to call corporate over a simple room change". But he did! We changed! All was fine! I went to bed, no global meltdowns..I was proud of myself !!! Those who are close to me would realize that was a big step!!! Right guys?? Yes! High five!! Hotel was nice! Breakfast was great! Room clean and hotel clerk friendly and now educated!! I recommend this hotel if you are in the area!!

Easy checkin. The king room was large with sofa, desk,…read morefridge, microwave, coffee pot. Very comfortable bed and linens. Our room was just off elevator door and it was completely quiet. Great night's sleep. Breakfast was better than the other motels on this trip. Actual eggs, bacon, sausage, bread/bagels, all the fixings. Tiny town but a few restaurants as well.

Front desk person was super nice and helpful. However the management needs to do better. The room…read morekeys don't always work and you can't get back into the room. They need to update the key system. I also was first sent to a room that hadn't been cleaned. They gave me a clean room right away. But the keys didn't work consistently and the front desk person had to come let me in with a special key.

After five days backpacking in the Gila Wilderness, we stayed here for just one night. I'm sorry…read morewe couldn't stay longer. The rustic cabins are fun and cozy and comfortable. This place is super relaxing. Side review: Don't miss the steaks at the Buckhorn, just down the road.

We first stayed at this location when the cabins were originally opened. The facilities are…read moreshowing some wear and tear given their age. Unquestionably the cabins are charming and well located. Having lived near by, we know why there must be rules, particularly when operating in the forest, but I don't remember the long list of do's and don't passed out and posted when checking in as they were this time. The one thing not mentioned was housekeeping. There was no housekeeping for the 3 nights we stayed. Not sure what their policy is on this? We will still likely return.

The customer service here is amazing and the room are nice and clean. They welcome us very…read morepolitely, unlike the Quality Inn and Suites front desk are very rude!

The hotel was nice but wasn't cleaned well and when we checked the fridge it wasn't on but the…read moreperson from the front came in and looked around it to find the problem with it before she called her manager for help. But make sure you check before assigning rooms for the customers.