I debated for a long time about writing this review. I was angry for a while and didn't want to…read moresound emotional, but enough time has passed for me to share my experience clearly.
My Invisalign treatment with Dr. Yadgarov began in July 2022. I chose her because I liked her approach and she had flexible office hours, including weekends. I also underwent significant periodontal work beforehand, and it was understood my case would require a slower, more careful process.
Problems began by tray 17 of my first set of aligners when one lower tooth stopped tracking properly. The tray began forcing the tooth against another, creating extreme pressure. I repeatedly raised concerns and eventually had to push for a rescan after even sending photos showing the issue.
Despite restarting treatment (a new set of 20 trays), the same tooth never fully corrected. Dr. Yadgarov decided to shave the tooth to help it fit into the aligner, but she shaved too much, leaving it looking chipped, pointy, and uneven. Eventually, by the 20th tray, I was told, "I think we're done," even though I still had serious bite issues.
After treatment, my bite had significantly collapsed. I had virtually no bite on one side and difficulty chewing normally. Multiple dentists, periodontists, and NYU Dental all told me the case should have been addressed much earlier and ultimately recommended restarting with braces.
I was also told my plan was labeled "moderate," typically including two rounds of trays, which made me question whether cost played a role in stopping treatment when it did. Before starting, I was told my fee covered treatment until completion.
On top of that, I had difficulty getting the buttons removed because other providers would not evaluate me until they were taken off, which delayed my ability to seek proper follow-up care.
I should also mention that I had a cleaning done by Dr. Yadgarov because I was told that her office accepted my insurance. After the appointment, I was charged $150. I reminded her that she had specifically told me they took my insurance. Her response was, "Yes, we take your insurance, but we never said it would be covered completely."
I found that response ridiculous given how frequently I was in the office for nearly two years, I felt basic insurance verification should have been handled upfront.
During my search for follow-up care, no provider was willing to complete retainers or take over the case, leaving me feeling that the treatment was never properly finished.
Over the next two years, the consequences were significant. I lost two teeth, required implants, needed a crown replacement, and ultimately had to undergo multiple prosthodontic procedures just to restore a functional bite.
Based on everything I experienced, I personally believe Dr. Yadgarov's approach was not appropriate for my case and that financial considerations appeared to outweigh patient outcomes. I chose to proceed despite mixed reviews, and I regret that decision. If it was not going to be a straightforward Invisalign treatment, and she couldn't handle it, she should have recommended me to a periodontist to complete the work. This was irresponsible.
What should have been a straightforward Invisalign treatment turned into years of pain, corrective procedures, and lasting damage I will continue to deal with.
