We were tricked into thinking this was a good complex, we really were. Jennifer has left many of us…read moreout here left to dry and looking like fools.
When we first moved in, we were given Jennifer's personal number and told to report any issues we had or seen. My guess is she didn't expect us to actually follow through, because we've made so many reports that she'd just start ignoring us for weeks on end. It took her months to deal with any issues, if she dealt with them at all.
We've had neighbors abusing their children out in the parking lot. We've had neighbors dealing drugs both in-home and in the parking lot. We've had domestic abusers, to the point where we had to call the police because at one point they brought out a metal bat. We've had multiple animal abusers, from people tying up their dogs outside on the metal railings for multiple days on end to someone who is still locking their excessively-nonstop-barking dog in a kennel for up to twelve hours by itself in an unfurnished room while they go out and have fun. We have many MANY stray cats abandoned by previous owners. The neighbor problem will not stop because Jennifer will, as a couple other reviews have mentioned, let literally anyone live here without actually doing any looking into their character.
We've had MULTIPLE shootings, here at the complex. Jennifer showed up to check up on us, but was on-site for maybe ten minutes max. No email was sent out to address the fact the complex got shot up, that multiple apartments got hit multiple times, or even that one or more bullets made their way into the apartments itself, endangering lives. No email was ever sent out to address any issues, to prompt for reaching out if we needed to talk to someone about the stressful events, or to reach out if anyone had any information.
People will park wherever they want, from the parking spots specifically for the tenants to the red fire lanes. No one even tells their guests to not park in certain spots. On three separate occassions, we've seen tow trucks come in, but ONLY after being called. The guests will leave trash EVERYWHERE.
Speaking of trash, no one follows the rules of the dumpster. It specifically says no furniture, yet every few weeks we'll go out and see shelving, we'll see bookshelves or couches, even a refrigerator at one point. One of the screen doors was put out to trash, and wasn't even taken because it was placed between the dumpsters, then slipped down to the ground, and a dumpster was places on TOP of it.
There are multiple lies you'll be told by Jennifer upon getting this apartment. The first is that she'll come and inspect every six months or so, check up on you and see how things are going. We've been here two years, not a single time she's come over EXCEPT for the time we had the shooting. We talked to another tenant who's been here almost seven years, never once did Jennifer follow up with her statement to him either.
The second lie is that the tow truck company has someone come in to the complex EVERY NIGHT to check if people are parking right. Like I said before, in two years I've seen a tow truck three times. If someone did come in every night, half of the guests and tenants would be out of a vehicle.
There's also the bug issue. Trash is one thing, what with the wrappers and plastic containers, tuna cans and papers and junk mail flying around into the bushes and all over the parking lot...but the bugs are an issue. A couple of the cats had flees at one point, which can get in the house. We've seen a couple cockroaches here and there, too. We also get these gnat-looking bugs every few months that will straight up swarm the place, get into the food so we have to throw out bagged or boxed food that are in the cabinets, and even have to wipe down the bathroom ceiling due to how many just die up there. Again, Jennifer hasn't done anything about these, except for the occassional email for bug extermination dates.
For anyone who wants to move in to the ground floor and want to put out decorations or special plants outside your door, don't. Whoever Jennifer hires for gardening work is terrible at judgment and terrible at their job. They butcher the outside bushes and flowers and they'll weed-wack whatever decorations you have outside. We've had countless holiday and seasonal decorations ruined because of them. Don't even get me started on the lawn at the entrance, which is consistently covered in piles of dog poop.
This is not a place to raise a family, nor to retire to. This is a place to party, have fun, and not care about the consequences, which, don't worry, 9 out of 10 times there are no consequences anyway. So if you want to do illegal activities in your home with no risk of being caught, party like you just don't care and do whatever you want even at the risk of others around you, sure, this is the apartment for you. But if you want a nice quiet community-driven neighborhood that's clean and respectful, you won't find it here.
