I apologize for not being able to identify both EMT's by their first names. Greg and his partner…read moretransported my mother from AV hospital to our home. Greg and his partner were both very nice, gentle and talkative with my mom. Their friendly demeanor really made my mom feel comfortable. Thank you gentlemen!!

Focused on patients, not profits!…read more When my dad, age 82, lost his​​ ability to drive, my siblings and I didn't know how we could get him to the numerous medical appointments he has. We work full time, and two of the three of us don't live anywhere near the Antelope Valley. I called around and got quotes from a lot of non-emergency medical transport companies, and I was shocked by how impossibly expensive they are. All of them charge by the mile, and some have an outrageous minimum rate per hour - - on top of charging per mile - - and all kinds of fees (scheduling fee, pickup fee, etc.). A local round-trip would easily cost $400 or more each time,​ and it wouldn't be anything more than pickup and dropoff. Just insane. AV Saferide covers everything in one price: transport to and from the appointment, assistance with walking to and entering and exiting the vehicle, escorting the patient to the front desk of the appointment office to ensure that the patient gets there, and leaving their contact info with the front desk. ​​​​​​​​Throughout everything, they text me updates so that I know my dad made it there and back. And they've established a great relationship with my dad at a personal level, too, which means a lot to both my dad and me. They don't sneak in fees, and they don't route you through an Ai phone system with no human connection or assistance, which is what most of the other places did when I called for information. They care about the patient, and they care about how much it costs families to get this kind of help. ​ This company is a gift from God to my family and me, to help us through a very hard time. ​​​​​I can't say enough good things about Jaime and Melina, really. I'm so, so, so thankful that I found them. ​​​​

I am going to post again. AV Saferide, Jaime, is the best of the best. I have used this company…read morenow for several months. I have never been disappointed. Jaime continues to be a gentleman, very kind and very caring. I had a outpatient surgery yesterday afternoon. He was already there waiting for me, to take me home. I was still a little woozy from the sedation, and felt very comfortable with him taking me back home. That is how much I trust him. His heart is bigger than he. A very kind soul. You wont ever be disappointed. Thank you Jaime.

I have to travel to dialysis 3 times a week, and this company is by far better than any other, a…read morecut above.Two of the drivers, Cayman and Aisha are former EMTs and their professionalism really shows in how carefully and well they treat me. I love especially witnessing them train new staff to their same level of quality, They operate like dance instructors, teaching the careful ballet of moving bodies that can't move themselves. I love this company and its amazing staff. Robert and Dana always make me laugh too. Great people. I work primarily with the Bakersfield crew but Aisha and others come over from Burbank, Lancaster and Palmdale area.

BEWARE OF THIS COMPANY THEY OVERCHARGE! Request a written quote email back to yourself before…read moreallowing them to place a hand on your family member ! Even after TRYING to contact them, they only return 3/4 of the money they owe me! This after I spent hours trying to get this managed.

Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

My mother was released unexpectedly early from her from her rehabilitation hospital after knee…read morereplacement surgery, and she wasn't physically ready to climb the 16 stairs to her apartment. The rehab hospital and her insurance company were unable to arrange transportation for her- that's when MEDQUEST MEDICAL TRANSPORTATION CAME TO THE RESCUE. I called Medquest on a Friday evening, and they were at the rehab hospital Sunday afternoon- 10 minutes early. The care,professionalism, and respect they showed my mom were truly outstanding. The vehicle was spotless, the equipment looked brand new, and their electrical stair chair climber got her safely into her home without any stress or discomfort. There are no words to describe how grateful I am for their service. Medquest went above and beyond when we needed help the most.

This company helped me get my husband transported to the hospital in a challenging and complicated…read moresituation. They were professional, compassionate, on time and priced competitively. And actually I have to say the two men who picked him up and transported him went above and beyond for us. They were fantastic! Highly recommend MedQuest!

Unsafe driver(s). There is an elder care facility in my neighborhood and TLC has vans on our…read morestreet just about every day. Unfortunately every time they are here, they are always SPEEDING as they enter, and speeding as they leave. It needs to stop before somebody gets hurt.