I tried to book a Hammam and they told me I didn't have a reservation for the Saturday when I had called and booked the Friday before. Rebooked again for Sunday (the day before I left) and physically arrived with them saying the same thing. Extremely disorganized and was trying to determine who I spoke to (there were 3 people) and instead of trying to find a solution but they said it was impossible. I was looking forward to an authentic experience but they completely shut me out citing they don't book massages saying there was no appointment. I would have booked another had they told me, but they did not, and so I'm spending my last evening in Antalya scrambling to have a positive experience. Extremely unprofessional, disorganized and awful customer service. read more