I had a cut on my face that was pretty deep and I was worried about it scarring. I made the…read moreappointment and dr.Ehrlich took me in the same day. A lot of the places I called only did beauty treatments and not an actual medical office. Dr.Ehrlich educated me on the human skin and how scarring works in detail, unlike some doctors who tell you no medical explanations. I also asked him a bunch of other random questions about the human skin and Dr.Ehrlich never looked annoyed or hurried me out the door. He told me he could re-glue my cut but wouldn't see much improvement since my cut is pretty small, and the it seemed to be glued pretty tight. He gave me advice on how I can minimize scarring, and I checked back in months later for follow up. He was right and it did not scar a lot, and I was happy with it. But most importantly, he let me have a peace of mind that it's going to be fine while I was waiting for to heal. I'd definitely recommend Dr.Ehrlich if you get any kind of cut where you don't want it to get botched, he seemed to have extensive knowledge and experience.

My amazing and beautiful wife recently discovered the joy of gardening. Growing up in urban China…read moredidn't offer any opportunity for putting hands in the soil or sculpting trees and scrubs to her will. Wonders to behold, but there is an unexpected downside. Poison ivy! Unable to control the rash with OTC medication, and equally unable to control her scratching, it soon spread to most areas of her skin. First, I called my current dermatologist for an appointment, but could only leave a voice message with their promise to get back to me within 48 hours. What!? Sorry, but that will not do in this emergency. Second call was to PennMed, our PCP, and to their Department of Dermatology in University City, Philadelphia. I was immediately able to speak with someone in that office, who in turn, was able to offer us an appointment that same afternoon at their facility at 3737 Market Street, 11th floor. It's only about a 40 minute drive from Bucks County and we jumped in the car to be there on time. The waiting room was clean, bright and offered a great view of West Philly and Center City skyline. Turned out that the doctor, Emily Hejazi, MD, was working her first shift for PennMed, and thus had no standing book of patients to see. We lucked out. She was friendly and comprehensive. She quickly knew the diagnosis and the appropriate treatment. Two creams for body and face, and pills to work internally over five days. Steroidal, yes, but the quickest and proven way to deal with both symptoms and cause. My lady woke up this morning after sleeping through the night without itch, and noticed that the bumpy red rash had already reduced its ugly signature on her arms and torso, and that she was on the road to recovery. She was in a much better mood. PennMed Dermatology to the rescue! We can't thank Dr. Hejazi enough, as well as the totally competent and engaging medical staff that handled intake and preliminary evaluation. All this, while we still wait for the callback from our regular dermatologist. Or, should I say, our FORMER dermatologist!?

I'm 65, and my Penn dermatologist found a tiny spot on my forehead during a routine screening,…read morebiopsied it, and determined that it was Basal Cell Carcinoma, a common, slow growing cancer that rarely metastasizes. I had a tiny spot of BSC on my chest removed in 2019 and have just a faint white star-shaped scar. He referred me to the Mohs Dermatologic Surgery office, where he said that thin slices would be removed from my *tiny* BSC spot to avoid facial scarring. The Mohs surgery office provided me with absolutely no information about what was involved (other than to tell me to bring a book and some lunch). Three hours after the first "slice," I was told that they got it all in one pass. I expected a Band-aid. Instead, I have a divot in my forehead, twenty stitches on my face over two inches, and a droopy eyelid. I was ill-informed and pressured into a surgery I would NEVER have agreed to had I known what was involved. I'm not including a photo here to preserve my privacy, but trust me, I look awful.

Dr. Lozada is exceptionally professional and responsive. After struggling with a keloid scar for a…read morefew years and trying various treatments without success, I was fortunate to be referred to him by my dermatologist. From the start, he explained everything clearly and displayed great professionalism. Dr. Lozada's expertise and patience shone through during the keloid scar surgery. I'm delighted to say that my scar got gone, and after two years, the surgery area is hardly noticeable. My keloid hasn't returned, and I couldn't be happier with the results. I highly recommend Dr. Lozada for his excellent care, kindness, and skillful approach.

I was recently at this office for an appointment and had a deeply uncomfortable experience in the…read morewaiting room. Another patient was playing political speech on speakerphone, and a second patient responded by clapping and cheering. I approached the front desk to flag the situation, but the staff member deferred to the office manager, who took no action. When I brought it up with the doctor, his response was equally dismissive. When I asked him if he supported this behavior, he said he saw no issue in allowing someone to listen to whatever they want on their device (without headphones...). When I also pressed on if he supported the person (giving the speech in the recoding being played), he told me he doesn't discuss politics because "this is a place of business" -- which is PRECISELY the POINT. If the office holds that standard, it should be applied consistently, including when patients are creating a politically charged atmosphere that makes others uncomfortable in a small space like the waiting room. A medical office should be a neutral, welcoming space for ALL patients. The failure of staff and the physician to address disruptive behavior in the waiting room reflects poorly on this practice's commitment to patient comfort and professionalism. I hope they revisit their policies around maintaining a respectful environment. And to be honest, as a woman, I do not feel safe or respected at this practice. Not only were 2 men allowed to behave this way in the waiting room, but what was to be my exam appt (skin check), was a MALE DR AND MALE ASSISTANT. No female present in the room with me. I refused the appt anyway due to the situation, but it's clear women are not provided a supportive/comfortable space...

I was able to get an appointment here as a new patient within two weeks. Great availability…read moreespecially compared to most doctors' offices these days. N.P. Brittany Flowers was fantastic--she asked great questions, didn't keep me waiting, and alleviated all of my concerns. She put together a comprehensive care plan for me and informed me of backup plans in case we don't see results. I was very pleased with my experience here!

I had a Groupon for a microdermabrasion and a chemical peel. The atmosphere was very relaxing. The…read morewoman I had was very nice. She walked me through the whole process, which was great because I have never had a chemical peel before. Overall very happy with my experience. I am looking forward to my next appointment!

I finished all six session. I'm truly amazed how much progress I saw. I have some stubborn spots…read moreover all nothing frowns back. I will be getting spot treatments for the current spots that are trying to hang on. I would highly recommend them for women of color.

Waited an hour past my appointment time to be seen, and was not happy with the outcome. I went to…read morethis practice for a skin check because I have fair skin and worry about skin cancer, but I'll go elsewhere in the future. I assume they're fine for cosmetic dermatology.

This office is professional and has a great staff. Their front desk is nice and considerate (very…read morerare to find in offices in medical offices in Philly I feel). They welcome you when they pick up the phone! I went in for some dandruff and eczema issues. I first had an appointment 2 weeks out, but then there was a snow day. Tip: Perfect day to call and replace a cancelled appointment. I had no problem getting there in the snow. After all, my scalp was asking for any help it could get! Dr. Hess was genuine and checked me and new course of action I needed next. So far, one month later, it seems to be working well. Although, I still have some irritation, so that's what my next follow up visit is for. Tip: Follow up visits are easier to schedule! They had samples of Dove soap and lotion in the office waiting room. They also provided me with some samples of hand cream. I wish they could have offered some samples of the dandruff treatment, which I later found out they had in stock. I had to fork out a couple hundred of dollars (thanks to my new deductible I had to meet first because it was the beginning of the new year) for the prescriptions, only praying it would work in hopes that I didn't waste my money. Pleased with my visit.

I recently had a hairline brow lift, upper blepharoplasty, and revision rhinoplasty with Dr…read more Heffelfinger at Jefferson Facial Plastics -- and the results exceeded every expectation. From consultation to post-op care, he was attentive, precise, and never pushy. He understood I wasn't chasing "overdone." I just wanted a refreshed, natural look -- and that's exactly what I got. The brow lift was done at the hairline, not endoscopically -- which gave a smooth, lifted result without raising my hairline or creating a harsh "surprised" look. My upper eyelids are now clean and open, without that heavy fold I'd grown used to. And the revision rhinoplasty? Spot on. He corrected the flaws from a previous surgery without making my nose look pinched or generic -- just natural, centered, and elegant. Healing went smoothly -- no infections, no major bruising, no surprises. Just results. Dr. Heffelfinger has a conservative, artistic eye and a reassuring presence. I felt safe, seen, and cared for every step of the way. Jefferson Facial Plastics is top-tier -- clean, organized, and genuinely supportive. I would recommend him to anyone serious about facial work done right.

If Jefferson had to downsize to one employee, they would have to keep Jean Gallagher. She is…read moreawesome. I spend a lot of time and money researching and learning about skincare, and I have come across only a few people in this city who are as informed, skilled and caring about their work as Jean. If you care about your skincare, go see her -- TODAY. Recently, I arrived for a facial but was short on time. Jean recommended a peel that did wonders for my skin. She gave me the most wonderful mask afterwards; it smelled good enough to eat. Best of all, my face is still glowing. The office is easily accessible, and it looks like a physicians' office. Appointments are easily made, rescheduled, and cancelled. The products they sell are fantastic, and there is no markup as far as I can tell. There is a person who is specially designated to take care of your purchases. Jean does not accept tips. I don't know what else I can add. You really need to go there!

Dr. Bucky is beyond words! I am 3 months post-op with a breast augmentation and it was the easiest…read morerecovery to say the least! He made all instructions clear pre op and post! I'm so happy with the results and how it made me feel! Choose Dr. Bucky!

First class surgeon !! Had two procedures done at once. His excellent precision with incisions is…read moreworth the money because of this your recovery is shorter . Staff is stellar and I would highly recommend Dr Bucky .