I *love* these guys! - truly exceptional service and knowledgeable in the area…read more Their insight saved me a lot of time, effort and actually saved me from making quite a costly mistake with another company - very much appreciated!! Very friendly team - highly recommended!

Do NOT use Bella Trae Realty or ever trust Rebecca Redman Hamoui. If I could give 0 stars I would…read more We rented at the community Bella Trae managed by BT Realty for about 6 years. Too many bad things were done to us. We gave them so many chances to make it right but they ignored/abused us. They damaged our stuff badly, left major plumbing issues not repaired while they were fully aware of something growing in the plumbing breakage from photos/videos & left it that way. We have written many times to have them settle up w us for a product/service that was not delivered at all and fully breached contracts by them. We have never been treated so badly & like we didn't count or exist. I'm not sure if I am allowed to do this on this site but the level of damage caused to us required us to do a site to show it. It was originally put together to share w an attorney which we have done, but the site shows it all. A small summary from our last letter to them of what was done to us is below but if you want more info/photos, go to our site listed at the bottom. 1) Constantly neglected & stalled important plumbing & other maintenance despite what was contractually spelled out as necessary & your responsibility despite constant & consistent written reports from us & caused several health hazards from it plus the limiting of sq footage, space & usable appliances we paid for. Actively prevented & interfered in repair even when we offered to do it at our own expense & then left it sitting broken & growing things & a health risk throughout the entire set of leases. 2) Caused out of control mold growth in the unit w severe botched maintenance while you had allergic tenants living there & you knew about the allergies to the point that in writing we requested to paint & carpet ourselves with permission from the owner/Bella Trae, to be sure we had all new things (that you ruined through repetitive botched water based maintenance), You ignored multiple written notices of the material growing in the cracked pipe. 3) Abused and neglected tenants you knew in writing were allergic, autistic and blind, 4) Ruined our furniture and belongings that had to be left behind so we were not further closely exposed to them on moving and we did not expose junk haul away people to that (as these molds require protective gear according to what we have researched) as well as locked us out a day early after we paid for that day which caused us to lose many things and then charged us to haul away what you made us leave behind a full day before our lease ended, 5) Charged us for the belongings you ruined and now have not made any move at all to contact us or get us our money back in any way while we told you to contact us to arrange this by this email and pickup, in essence stealing our money after severe tenant abuse & health hazard exposures through maintenance abuse/neglect, 6) Locked us out of the site portal completely so we cannot see our account, without sending anything regarding our requested settlement or security deposit to the email we asked you to send to upon turning in our keys, that you have had for the entire time (8 months now). 7) Locked us out of the unit earlier than the end of the lease even though we paid through the end & you reviewed us as people who paid in full & were good tenants to another realty firm right before that. June 30th goes through 11:59 PM and only began at 12:01 am but you locked us out at 12:00 am before we got all of our belongings. If it were not for me reading the riot act to the person at the speaker at the gate and threatening legal action and bringing police with me, more of our things would have been left behind. 8) Blew us off when we asked you if there were any available rentals in the same area as we explained that we needed to stay close to our work. You emailed back that nothing would be in our price range. Since you had not reviewed our income in months at that point, how would you know what our price range was to reject us that way? Funny we were able to qualify for something more expensive than your place ever was. Furthermore, if you thought of us at that time as good tenants with no problems and reported us as always paying on time to MC Realty and that you would rent to us again (we have the notes they took on that phone interview-see it on the site) why would you not have helped us as a broker/realtor in this area instead of writing back 1 email blowing us off and then ignoring us after that? It leaves us to wonder what about us was a problem for you way before you ever got our notification of intent to sue you or posting by us of all the things you neglected to service in your lease with us on the walls in the unit on lease end prior to your walk through which you did not allow us to be present for. Would it be that we pushed for the maintenance you were supposed to do? Btw, Ms. Hamoui's license number is BK3547226 & is not right on Yelp. https://tenantabusedbybellatrae.weebly.com/

Under the (CRFA) CONSUMERS AFFAIR FAIRNESS ACT OF 2016, I'm going to post a review of my honest…read moreexperience with THE CARVAJAL GROUP located in Avalon Park from roughly May of 2021 till June of this year. The Consumer Review Fairness Act (CRFA) signed by former President Obama, protects people's ability to share their honest opinions about a business's products, services, or conduct, in any forum, including social media. My mother and I hired The Carvajal Group/VIP Home Rentals LLC in 2021 to get a tenant for my 84-year-old mother's property. They got us a renter, and 4 1/2 months later, they wanted out of the lease to buy a house. I immediately called Jim and let him know what was going on, and he didn't say anything that he was in the process of selling or getting into the process of selling them that house. the following month in November Two of the three tenants closed on a house that jim and and Deena sold them. but again jim stayed quiet and did not say a word to us about this transaction. Ten weeks later, two of the three tenants abandoned our rental, and the other called in to say they could not afford the rental anymore. We called Jim again and explained what we were going through with the tenants, and again Jim stayed quiet and kept it a secret that he and his wife had sold the tenants a new investment home. Because of the lack of transparency from (Jim and Deena) Brokers at The Carvajal Group, my mother thought that the tenants were really going through a hardship. But 2 out of the 3 tenants had enough money to purchase a $391,000 new town home for investment from Jim and Deena. Jim and Deena made under $24,000 in commission based on the normal 6% commission rate. Since they where the listing agent and dealt directly with the tenants one on one. In addition, since me and my mom was not made aware of this transaction, that the tenants had purchased a rental investment property with renters from Jim and Deena, she or we went ahead and forgave the tenants @ $2500.00 worth of damage and penalties. They only paid us a part of the full amount since we credited as mentioned above about $2500.00. Three months later, the tenant called me about an issue regarding a rental property she had purchased. After my conversation with her, I was intrigued to know who had sold them that property. I searched and I was disappointed to find out it was The Carvajal Group and very upset that they kept it quiet and secret all along, even after contacting them in October about the tenants intentions to break the lease and buy a new home.. I contacted Jim very upset about what had transpired and he denies any wrongdoing whatsoever for his lack of transparency, honesty and integrity in what we believe should have been brought up to our attention. This was his response: "Good morning George, the response was already given on the original thread." As I mentioned before, we've done nothing wrong. My 84-year old mother was affected by this because of all this. Jim will not say why he and his wife keep this all a secret. Why did they not look out for my 84-year old mother's best interests, who was their client as well? if we wouldn't have listed the house for rental with the carvajal group, they probably wouldn't of had this great opportunity to sell the tenants a $391.000 Investment property without another realtor involved. It was thru our rental that was in excellent shape that got the attention of the tenants. The least thing Jim and Deena could have done is let us know what was transpiring underneath our noses. All he to do is just let us know. We were not going to get involved what so ever in the sale. But we believe if 2 out of the 3 tenants responsible for the rental where able to buy a $391,000 house from The Carvajal Group, then they could have afforded to pay all damages of the lease with us. Why did they (The Carvajal Group)(VIP Rental Homes keep it hush hush? They won't tell us why they kept quiet and they won't offer for my 84 year old mother anything to make up for what happened or for the money she lost for their lack of transparency on this whole ordeal.. After an 11 year old friendship we have decided that we will "NEVER" again hire or recommend The Carvajal Group or VIP Rental Homes LLC. This has really been a very regretful experience...

Do you want to guess what's going on with your home sale or purchase? Have to constantly ask…read morequestions because your realtor (and an entire team) won't proactively communicate with you? Want to sit there every night and wonder if you are actually getting proper representation? Then maybe these folks are the right realty agency for you! It's sad. We interviewed 3 realtors and felt really good about hiring Carvajal. But, they are merely reactive rather than proactive agents. Extremely passive. It saddens me to have to put this in writing, but I feel this needs to be pointed out to potential customers. Mind you, right down to the closing, I had to text the agents to find out what was happening! Every day was a new day to ask "What the h*ll is going on?" Right up to the closing - Did the buyers' walk-through go OK - I had to ask since no one said anything of course? We didn't know, they never said. The next day, closing day, I finally had to text and ask is everything going forward??? Why should we be proactively be informed about that, right? Yes they said and also promised to "follow up" with the title company "shortly after" the 2 p.m. close where the buyers were signing (that was at 11:53 a.m. today). No word back of course - 2 p.m. came and went and so at 4:53 p.m. I had to yet again text and ask if everything was done or not. "Yes everything is completed," was the reply. It's like slowly, painfully pulling teeth. I WOULD NOT WISH THIS TYPE OF SERVICE ON ANY ONE. Particularly given how stressful selling a home and buying a home are - in fact we fired them from the buying transaction that were sort of working on with similar enthusiasm a month ago. That's how bad things were. In short, I CANNOT (and will never) recommend The Carvajal Group. Again, it's so unfortunate, but they were paid good money for what I see as disservice. As some proof, I'm attaching a picture of today's communication I referenced.

I can not say enough about how amazing Virginia is! she went above and beyond for us and got the…read morehome under contract in 17 days after months of problems with a previous realtor and oversaw things to get the close handled on time. she is amazing!

100% recommend Jake Kershaw with Keller Williams at the Parks! We closed a few weeks ago in…read moreAltamonte and had an extremely difficult seller. He got us through multiple delays and extensions. Also communicates very thoroughly every step of the way. As new home buyers, with a plethora of questions, Jake and his team were so helpful in guiding us through the whole process. I recommend everyone to Jake. The Nickley Group also comes with a few free benefits to help new homeowners get set up. Including utility set up and moving trucks. Had to visit the office once and everyone was so nice and dog-friendly!

Brenda was my realtor and she was amazing from beginning to end, made sure she was on top of…read moreeverything and we got everything we wanted !

Kris Kennedy was very knowledgeable, very patient and kind, extremely helpful every step of the…read morepurchasing process, and readily available to help at all times! I highly recommend Kris for all your real estate needs, he's The Man!

If you need a real estate agent in Orlando or Central Florida, I highly recommend Kris Kennedy! He…read morehelped us secure our home back in February, closing the whole process in just about a month from when we brought him on. Why we loved working with Kris: Honest & Down-to-Earth: Super easygoing, approachable, and trustworthy. Fast & Accommodating: Extremely swift with scheduling appointments and working around our timeline. Great Content: His YouTube videos were super helpful and a great watch, too. Fantastic agent from start to finish--give Kris a call!

The Crenshaw family run business has been helping so many folks with their closings and title…read moreinsurance. It didn't take long sitting with them to discover that they know about everything there is to know about closings. Including doing closings remotely. I would highly recommend them to anyone that needs their services.

I had the pleasure of working with Mrs. Millie Crenshaw on a recent transaction. As a lender,…read moreMillie and her team were extremely quick, accurate and professional to work with. Very knowledgeable and helpful and hands on throughout the transaction. Seller of the transaction was being difficult for my buyer, and Millie stepped in to assist in resolving the issue and it is only because of Millie that the transaction was able to close on time, and everyone was happy. Highly recommend Southern Title & Abstract!

The Aistrop Team was wonderful to work with. Suzanne did an excellent job with the digitals/virtual…read moreshowing. Irena is very responsive; she's quick to answer all my emails, texts. She's given realistic advice and I always feel she was on my side. This is the first time I've sold a real estate property and I learned so much from this experience with the Aistrop Team. I will recommend them to anyone needing professional, ethical real estate services.

As an out of state buyer, I really had to depend on my realty team. They came through for me…read more Irena compiled a list of homes for me to visit based on my stated needs and took me to many, many homes over multiple trips until we found the perfect ome. I felt that negotiations were conducted with my best interests in mind and all components of the sale were executed flawlessly.

If you have time, I encourage you to read the full review below; if you're in a hurry, then I full…read moreheartily recommend Kathy Hereford. As a professional and a friend, there is no one else I would ever go to when buying, selling, or building a home. Meeting Kathy was entirely by chance; we walked into the sales center on a day she just happened to be working. She helped us build our first home, providing expertise, guidance, and the kind of support typically only offered by a close friend. Kathy always looked out for what was in our best interest and was never shied from giving us the honest truth. When it came time to sell that home, we obviously turned to Kathy. Not sure what to expect when selling our first home, Kathy was patient with us, explaining every detail of all our options. When we decided to move forward, Kathy secured us a full asking price offer before even listing the home. We then began the process of building our next home, this time with a little more experience. Kathy was there for us every step the way, keeping us on budget and giving us insight as to how our decisions could impact future selling options. No matter how busy she was, Kathy made time for our builder meetings and design appointments. We truly could not have done it without her. So I am sure it came as quite a surprise when we went to Kathy and told her we were ready to sell again. After asking if we were absolutely sure we wanted to sell our beautiful new home, Kathy got to work setting up a photographer and staging our home. Just 5 days after listing our property, we received a full asking price offer. If you are in the market to buy, sell, or build, you will find no better person to represent you than Kathy Hereford. More than just knowledge and skill, Kathy is a joy to work with. She genuinely cares for clients and always has their best interests at heart. I also want to give a shout out to her business manager Jojo Allen. This was our first time working with Jojo, and it was a pleasure. She helped keep us on track and was available whenever we had questions. Thank you, Kathy and Jojo, for all your help!!