This is my 3rd vet and at no point have I felt like this is just a money grab of a business. I tried two other practices in Bowie. For the first practice, after my first dog died, they reopened my account to get another $30 right after I just paid them over $5k for a failed surgical procedure. They made me stand at the front counter crying while telling me they forgot that charge. At the second practice sent me on a wild goose chase after they couldn't figure out why my puppy was limping. This was after I paid that group over $700 for them not to know what was wrong but they "thought" he might need surgery. He never needed surgery. I'm so glad I found this practice. Dr. Hamilton is a great vet. Could not be happier with the service that both my dogs receive when we have to go for appointment. The entire staff is super friendly, knowledgeable and caring. Like others have said, from Tanji at the front desk to all of the vet techs, I truly appreciate the team. read more

From the front desk to the Doc.. I couldn't be happier with the quality expert care received. Specifically for his ears which I took my dog in to be reposted. Thank you Doctor Karen! read more

Dr Hamilton and her staff took great care of Gigi as a new patient to the practice. The appointment was not rushed and Gigi our newly adopted pet, was very comfortable with all staff members. read more

We came into Annapolis on our boat. Our dog needed veterinary attention and we were having a very hard time finding a clinic that would see our dog. We were lucky enough to find Annapolis Veterinarian Wellness. From the moment we called, to our arrival, they were welcoming, caring and professional. Highly recommend. read more

Annapolis Veterinary & Wellness - Ethel approves! And she got a cute pink bandana! - Veterinarians Near Me - Annapolis, Maryland

I went to the clinic because a friend referred me to see the vet. She is nice to give me a discount and to work with me on the pricing for the vaccines my dog received. But to deal with the office manager was horrible. First off, I was given an estimate of $494-$594. My total bill was $847.67 and on top of that, I was charged $139- the next day. It was very stressful having to deal with the manager. She wanted me to pay the balance without giving me a copy of the detailed receipt. I had to demand it. Then when I wanted to go line by line with the charges, she rushed me on the phone. This is during COVID so we followed the protocol. That's why it was done over the phone. When I got home, I noticed I got charged twice for one item. Calling back and reviewing it with the manager... She had the audacity to let me know I'm receiving a "gift" and I should consider myself lucky. Her exact words, not mine. I didn't know paying $944.31 vice the estimated given of $494-$594 was a gift. My dog went in to get his ONE tooth removed. They said he needs to get a dental cleaning for it. So I complied. He received his vaccines and nail trim. The nail trim, which I took a picture of(unfortunately, I can't attach it) was a horrible job. I am just now writing this review coz I was hoping they would call back. They never did. I tried multiple times. I ended up texting the doctor which she promptly responded and explained the other charge which the office manager wouldn't. read more

They were highly recommended by the SPCA when I adopted my dog and I can see why. They took excellent care of my one year old shih tzu and I have confidence in their expertise. read more

There isn't anything Dr. Hamilton wouldn't do for her patients or her patients parents. And there is absolutely no other Vet that I would let take care of my animals besides her. I myself have worked with her and she's always been the same compassionate person towards all animals, both nice and nasty. I know this because I have 2 German Shepherds and one is nice and the other is not! She doesn't feed you a bunch of BS and will not push unwanted medical testing on you. She is hands down the absolute best Veterinarian out there!! read more

These folks are simply amazing. They treat our animals as if they are members of their own family - always going the extra mile to make sure they are providing the best care. The front desk team is prompt, clear in their responses, and when necessary, ready to problem solve about how to get an appointment in our some meds filled with speed and ease. Kayla one of the vet techs is one of our dog Teddy's favorite human beings - which is saying a lot because, who likes the vet?! Dr. Karen Hamilton is smart, asks the right questions, and always seems to have the right answer to any and all issues. You can tell she really cares about the animals she serves. You want to be able to trust a veterinarian the same way you trust a doctor. At Annapolis Veterinary & Wellness they truly believe that every pet deserves the best care and provide the best care with love, intelligence, and determination. read more

I have used this service for several years and have had an overall positive experience. I did once experience an issue with the staff that I was severely displeased with, but the owner gave me a personal phone call and cleared it up professionally, reasonably, and to a resolution meeting my full satisfaction. I would recommend this service to any pet owner. read more

I dont know WHAT happened to this place, we have been here for years and my family has always had the best experience. Whoever this Reagan girl at the front desk is, I dont know if she doesnt know a darn thing or if this entire place is just gone to crap. But they tried to charge is NINE HUNDRED DOLLARS for VACCINES the other day!!!! I work in rescue and have gone to over 20 different vets and have never in my life seen charges that high. then today we asked for RECORDS and they asked us to PAY $25 just to get OUR OWN RECORDS! How in the world can that be justified?!?!?! This behavior is criminal. Do not trust this place or these people. Change your vet NOW. read more

The veterinary assistants are so nice and helpful, but the Dr starts talking about all of the things wrong with your dog, and what they need, I felt like I was dealing with a questionable mechanic. Next thing I know, I'm going home with shampoo that's been marked up 300%, over the counter medicine marked up 150%, and drops marked up 60%. Very nice staff, but very questionable business philosophy...I'm thinking we need to find a new vet. read more

Edit: The response from the owner confirms everything I thought about this place. Disgusting way to treat people. Yes, my dog had heart worm disease because of my actions, I carry that guilt every day. It's your job as a vet to heal, not to rub salt in that wound. I took every action necessary to care for my animals- got every test and bloodwork you recommended and while I may have questioned a charge, I never complained about money, that made me lol. As for the vaccine claim, you didn't charge me for the new shot because you messed up.. that speaks for itself. Trying to belittle people will get you nowhere in the world. You are only defensive because of own lack of care and consideration. I reported you to the Maryland Vet board because I believe your incompetence will harm an animal, if it hasn't already. Your inconsiderate and HIPAA violating response is just another attachment to that complaint. The tech staff is very nice so I want to be clear they are not the problem. However, since Dr. Hamilton's retirement in May, there has been an inexcusable pattern of administrative errors and internal miscommunication that caused me to lose complete trust in them. First my dog was brought in for an incorrect heart worm treatment. Thankfully a tech caught what could have been a deadly mistake before the medicine was administered. Then during the correct treatment, where it is imperative the dog's heart rate stays low, Dr.Sims put my dog in a kennel. My dog has severe crate anxiety which I communicated to the techs and was ensured she would not be placed in a crate. My dog was inconsolable all night following that stay. Then my dog missed a booster shot that I asked for twice. We had to restart the vaccine. They did admit their error and comped the new 'first' shot. Then we brought our 8 week old puppy in for his first appointment and Dr.Sims almost gave him two shots he was not of age for. The only reason I caught the error was due to her previous vaccine mistake, I knew the timeline for the booster didn't make sense. Turns out his birthday was recorded 4 weeks too early. They never confirmed his age with me and it was also on the breeder's paperwork I gave them. Dr.Sims even tried to tell me I was wrong about MY dog's birthday. Another time, I was given two prescriptions where the dosage didn't match the instructions. I asked for Dr.Sims to check the math and was told nope, it's correct. I insisted on a double check and then they finally corrected and admitted I was overcharged by 22 pills. I only got refunded for half, but I digress. After that I had an issue with 3 techs giving me conflicting information about my dog's vaccination history. A vaccine that I never approved was in her records and they were trying to force me into a vaccine I knew she already had but wasn't recorded. Finally I asked to speak with Dr.Sims to voice all of my concerns above. She took no responsibility for any of the errors and instead played the blame game on her receptionists. That was my breaking point. My dog had her final treatment the day after that conversation and Dr.Sims did not communicate with me once. Instead she had techs call to give me updates and ask questions that should have come from a licensed vet. After ALL OF THAT, when I picked up my dog that day, her vaccine records were still wrong. I had to ask them to correct and print me new copies. To this day I don't have a clear answer on what vaccines they gave my dog. The "not my fault" attitude of Dr.Sims and the hospital's overall ignorance towards clinical records is both negligent and unprofessional. They exposed BOTH of my dogs to risk and it became a pattern and culture I could no longer ignore. read more

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This place is only looking for your money and nothing else . I did extensive research on bets when I purchased my first dog , and he has been going there for 2 years now . I literally drove almost an hr to make it out there just because I thought he was being taken care of . I never saw how they treated my dogs but I was simply fooled by the assistants in terms of how nice they would be taking him in during Covid . I was able to finally go inside with my dog for the first time in months . When I got in my dog was instantly nervous and not leave my side like he was scared . Afterwards the dr comes In and give me the quickest most lackadaisical 30 mins I have ever seen from her talking about other pet owners saying " she would have seen him if they came in more often " RIGHT IN FRONT OF ME . Nonetheless I go and let them test my pet for several things I walk out with just a 290 dollar bill for 3 test and a doctors visit . Afterwards they bring me medications and immediately add it to my bill I however was smart enough to check prices . I checked the prices of all the medicine they tried to give me and it was over 3 times the original cost, so I declined it and told them to take it off my bill. I could instantly see they were annoyed , the doctor didn't even come back to the room . I was sent off with a bill that as soon as the balance passed a written email comes through from the doctor saying they would no longer see my pet AFTER 2 years of seeing him . Only difference was I now knew that they were over charging me all the other times . Bottom line 1. Make sure you check what they give you . 2. Don't waste your time if your pockets aren't deep. 3. Please make sure you go in the rooms with your loved pets. 4. They just want your money and nothing else . What's even worse they told me to call them for my pets record and they tried to charge me for my own pets records ..... please make it make sense . read more

We visited this place on Monday, 8/17/20, during COVID-19. We observed the doctor and one nurse in fact were NOT WEARING MASKS! They only put on the masks while being outside doing curside works. According to CDC, pets are in danger of contracting COVID-19; therefore, it is extremely unprofessional for the employees to not wear mask on duty, especially as a medical facility! read more

This place is great! The vet is super sweet! She treats every dog like it's her own. She gives great advice and doesn't over charge. She cropped both of my puppies ears and they look amazing!!! read more

Annapolis Veterinary & Wellness - I Love this place.The Dr here is great!She cropped my puppies ears and they look great! Instead of using a scalpel she uses a laser. - Veterinarians Near Me - Annapolis, Maryland

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By far the best place for your pet's health. If you live in the DMV, Anne Arundel is the best medical center and in less than a mile away, AVW is by far the best facility for your pets medical and surgical needs. Dr. Karen and her staff are friendly and compassionate when it comes to caring for your pet. We all feel that our pets are family members and this is the best place to take care of your beloved. read more

Dr Hamilton is wonderful and takes time out to explain your pets needs in detail. Very convenient location for Annapolis and Bowie area. read more

I was referred to Dr. Hamilton by someone that saw her interview on tv and said that she was "gifted" (medical intuitive). She was attentive and kind the first visit when I brought my dog in for a wellness exam. I was grateful that she didn't push heart worm, rabies shot etc... My dog had an ear infection and was given antibiotic.($236.14!) The medication worked and I did not feel a need to bring him back in. However, I have another dog that coincidently had an ear infection and when I called to ask if I could use the remaining meds for her they said, "no" I would need to bring her in it may be a different kind of infection. Ok that sounds reasonable. I brought her in, she was checked and given a different antibiotic. ($159.01). She told be to bring her back in 2 wks for a re-check (WHY would I need to bring her back?!) this is not trial and error, I am paying for a Professional Dr. to correctly diagnose my dog and give me the proper meds! I was given meds to give 2x/day for 3 wks. so I faithfully gave them to her, all of them (no easy task) and she still had a horrible infection! When I called to bring her back in they said it will be for a full exam fee as opposed to the re-ck fee because I didn't bring her back in 2 wks.! She was actually perturbed with me. In addition it was difficult with my schedule to get her in there with "their" schedule so I asked if I could drop her off and pick her up on my break (2hrs) Brittany said, "no problem" I thought how kind of them to accommodate me! well... not so fast. When I got the bill they charged me for a hospital stay ($45.) -I wouldn't have minded if they informed me that there was a charge for that. When I kindly complained to the Dr. that I wasn't informed she simple said, we don't have time to give prices! what? ok so lastly I purchased 2 doses of flea medicine because I was traveling to NC. ($40) and it didn't work! they gave me frontline gold (which is supposed to be better that frontline plus?) My dogs have not had fleas in over 10 years! and now they are in my bed and the dogs are miserable, scratching. My one pug is allergic to fleas! When I called to talk to the Dr. she said, I have had complaints that it doesn't work for all dogs?! what? then she said we also have oral tabs that work better. (same cost btw). I said I wasn''t given the option. When it was given to me I thought that was my only option. And about the ear infection she told me in order to correctly diagnose the ear infection I would need an ear culture ($160!) which was also not given to me as an option but presented as if I should be grateful! I could go on about my other pug when I wanted to find out why he was coughing - she took her hands felt him, checked his heart and said, he's fine and gave me pills to suppress his cough. She never ordered any test, did not take blood or stool samples. And just for the record Dr. Hamilton my dog is not fine! I told her I wanted to express my concerns because I would like to try to continue working with her. Well, I've definitely changed my mind after that phone call! She was defensive and didn't offer any kind of compensation or apology. Once again she seemed perturbed and waited for me to hang up, so I did. Good luck to all. I have a feeling that all the "great" reviews were at the beginning of her practice when she needed clients. read more

By far the most attentive, professional, personable, caring doctors and staff that I have ever taken my two boys to. I switched after 28 years with the same vet, that has to say something. Karen was so compassionate when it was time for us to put our Hunter down, she gave him a kiss goodbye. We even take our cat to Dr. Hamilton, and she doesn't like anyone (the cat, that is) :) I cannot say enough about this vet, when I see negative reviews - it just surprises me. read more

Dr. Hamilton is wonderful. I had just moved from Detroit to Annapolis back in 2017, I would take my chihuahua to her for immunizations and care. I just got a second dog almost 2 weeks ago who ended up getting kennel cough at another vet closer to where I live now. 2 other vet offices close to me were extremely rude, so I said screw this I will drive the long distance to Annapolis veterinary & wellness. They are definitely worth it. read more

I just booked a follow up to our first appointment. What a wonderful and kind staff. Surprisingly, some vet offices do not always feel like they enjoy animals. Our experience was wonderful. Particularly as our dog was having a recurring issue. It was reassuring to feel like the staff took the time to really look into what might be wrong. And the prices were significantly less than the local pet hospital. read more

Dr Hamilton is simply the best. She make me feel like my dog is her favorite patient and I'd best she does that for all of her clients. Excellent service! read more

Excellent, pet-centered services! Dr. Hamilton and her staff have done an excellent job in caring for my 2-year old Golden Retriever. Dr. Hamilton was professional in her opinions and suggestions when he needed an ACL repair. The cone I was using to prevent him from getting to his stitches didn't help, so Dr. H kindly lent me a sleeve that was donated to her. That helped significantly. He's now 4 weeks post-op, stitches out and is recovering extremely well. I would highly recommend Annapolis Veterinary and Wellness for any pet related service. read more

Dr Hamilton is caring, kind, compassionate and SMART! Best vet ever! I cannot imagine taking my dogs to anyone else.

Good vet and reasonably priced but very disappointed in the customer service at this office. I've taken my dog here many times and most recently for a UTI. The antibiotics prescribed weren't working so they decided to change the antibiotic. I was supposed to pick it up on Saturday and when I got there at noon they had shut down early so I was unable to pick up the new prescription. I left a voicemail and asked for the call to be returned. Office was closed Sunday and I never heard back on Monday. Made me feel like my business and my dog are unimportant. Now we go to Bay Hills Animal Clinic and they are truly great! read more

Dr. Hamilton and her staff are wonderful! We just moved to the area and had tried a couple of other vets before deciding on this group. When I first stopped in, they were not only extremely accommodating, but Dr. Hamilton came out to the waiting area, introduced herself and met with my puppy before we even went back. The physical she gave was thorough and she helped our little guy get on a better antibiotic and also provided some preventative care for his dry skin. I cannot say enough about how pleased I was with the visit and how happy we are we finally found the right vet for us. read more

Dr Karen is interesting and informative. However, the production of the shows is overwhelming and drowns overshadows and uses so much of the shows time with memes, graphics, music that is so loud it drowns out the doctor when she is speaking, just the lead in graphics take so much time and are more for the production director than for the information the Doctor is trying to present. In fact, I changed the station because of this awful overbearing and wasteful production. None of the effects are necessary. I am not here to watch pretty graphics, memes and animes, I want information on the subjects she is trying to present and I would guess that more than half of the allotted time for this show is wasted on useless production fluff. Not worth the time to watch. I'd rather just read the transcript. I gave it a three star for Doctor Karen would have give higher for her had it not been for the awful production fluff. I would give it one star but if possible a negative five (-5) stars for the wasteful production fluff. read more

DO NOT GO HERE! I had the absolute worst experience at this clinic this morning. My landlord is making me declaw my cat because shes tearing up my carpet, I dont want to but I have no choice. I called annapolis veterinary and wellness last week to schedule an appointment as well as discuss pricing. The lady on the phone repeatedly told me the visit and procedure would only cost $100, so I scheduled an appointment. Yesterday, they called me to verify my appointment. The lady on the phone mentioned an additional $60 fee to make sure my cat is safe for surgery. She also mentioned my cat would provably stay overnight so again, I REPEATEDLY verified the total cost would be just $160. I was annoyed that I wasnt told of it before, but I understood. This morning I got to the clinic and noticed that the paperwork stated my total bill would be $485. That's an additoned $325 that mulitple employees neglected to tell me about , so obviously I said something. While in an exam room waiting for an explanation, I hear two employees LOUDLY discussing the fact that I am terrible for even doing this surgery, and now I want them to do it for free, it's unfair to my cats, etc. So this clinic 1.) Repearedly neglected to give me an honest/correct answer in terms of pricing, 2.) Loudly and openly degraded my character in the room next to mine, and 3.) Never once apologized for the innconvience or for loudly shaming me. This is a horrible establishment. read more

I agree with the previous comments. This is a great Veterinarian Hospital. All the doctors are very skilled and knowledgeable Plus all the staff are very professional and friendly. It's a place you can depend on to do the best by you and your BFFs! read more

Dr. Hamilton goes above and beyond with her patients and their owners! My new puppy is sick and she was available immediately to talk on the phone to answer questions about our visit a couple days prior. She also comforted me!! She is amazing with my little Daisy and Daisy loves her just as much! Thank you so much for everything Dr. Hamilton! I could not recommend a better veterinarian for your pet. Also she has amazing vet techs who work with her as well! read more