I came to see Dr. Cheng for permanent hair removal for multiple areas. I had it done before, but my mistake was going through Groupon and not having it completely done well and/or tricked me into buying more sessions and never ran on time because I felt like they were running the office like a factory.
Dr. Cheng explains every step of the treatment beforehand and while she's actually removing the hair. She's very easygoing and more importantly gentle. Hair removal hurts, and Dr. Cheng is really good about adjusting the settings on her machine to find what will work for you, your tolerance, and your skin tone/hair thickness. She even offered me numbing cream, but I politely declined as I was familiar with the pain from laser hair removal from before. She has current/up-to-date machines, which I noticed right away was different than the prior place I had been to. She is efficient and really works with you to ensure your time and money is not wasted. She completed my treatments in half the sessions of my Groupon debacle and even offered to help me complete my unfinished area "as needed" since we weren't sure exactly how many sessions it would take to completely fix/finish the Groupon debacle.
She confirmed my appointment the day before and she followed up with me a few days later to see if I was doing okay! What great communication! I would recommend her 100% to any of my family and friends.
Why I went/would go back to Dr. Cheng:
- decent/competitive pricing
- free parking
- easy scheduling, punctual
- very clean space; new machines
- friendly, professional, thorough
- great communication/follow through read more