This is my favourite bra shop in Chester. Not only do they stock my bra size, but they carry a…read moreselection of makes in my size and then discreetly assist is checking the fit is correct and the straps adjusted correctly. Catalogues may offer you every shade of the rainbow, but there is no proof of quality until you actually feel the fabric and try it on. The lingerie room only stocks bras of excellent fit and quality in luxurious fabrics at an affordable price.

I didn't have the best experience in The Lingerie Room (Hoole) last week. I had bought my 14 year…read moreold her first fitted bra (pack of 2) there back in August. There was a problem with the material which they were good enough to sort out by getting another pack for us in September. However a couple of weeks ago my daughter mentioned they had become uncomfortable and the bottom of the bra was creasing over. Thinking this shouldn't happen after just 4 months, I took them back to the Lingerie Room. The helpful assistant agreed the bras were quite loose and she/the manager agreed to start again with the fitting process (no mention made of me having to pay for another bra). A selection of bras were ordered for my daughter and a week later we returned for her to try them on. After choosing one I was then asked to pay £27. Feeling this wasn't right, I spoke to the manager who said because they hadn't been returned within a couple of weeks the best she could do was offer a 10% discount. I didn't think this was good customer service, especially as they had fitted them in the first place, and would mean me spending £50 on my daughter's bras within 5 months. Such a shame as I've been buying mine there (& when it was previously Vallerina) for over 20 years...

Visited the store this afternoon. Absolutely BRILLIANT! The exact opposite of the previous 2014…read morereview, given 9yrs ago. The store sales girl Jazz, was really helpful and has a great personality. It was due to her knowledge and helpfulness that I made purchases, as it had been my initial intention of only browsing and not spend over £100.00 as I did. She was exceptionally professional and a great asset to the Company. I have no hesitation in recommending the store, which encompasses a varied amount of high quality products, within a friendly environment and will definitely visit again when in Chester.

Wonderful and friendly service! We needed some stuff before Manchester Pride and we had a lovely…read morechat with the amazing staff! Also they have so much cool stuff! Lots of choice and a big selection, 10/10!

My daughter dragged me into this New Look outlet at the weekend and was pleasantly surprised. We…read moreused to shop at the one along Foregate street but since the weekend this one is one of the must visit shops for any teenage daughter now. There are a few levels though. The ground floor is female adult clothes and on the left there is an escalator for mens and adult shoes. Be warned !!! It's a high escalator and quite steep so if you don't like heights I'd use the lift !!!! The lift is the only way to get down by the look of it, but it wasn't too busy even though the shop in general was so you don't need to wait long at all for the lift. If you want the teenage/generation clothes you'll need to go up the stairs that are near the back of the shop on the right hand side. There was a huge collection of clothes and my daughter went a bit mad and spent a fortune but since we were struggling to find decent clothes for her elsewhere for her in Chester I didn't mind. They also sell teenage underwear, footwear, nightwear and accessories too. The staff were really peasant and curteous and we'll be back there very soon. All in all, if you have a teenage daughter you MUST visit the New Look ( Eastgate street outlet near Thorntons and Next ) as Chester does seem to lack many outlets with a decent teenage range and head upstairs, making sure you've either your credit card or plenty of money as you'll need it ( not because it's expensive, but because there's so much to choose from !! )

Great staff, very helpful and they didn't try to rush me out at closing time!read more

Debenhams Browns of Chester is the only Debenhams store to retain its' original branding, Browns of…read moreChester. It has been owned by Debenhams since 1976, yet the store is fairly old being founded in 1780, while it doesn't seem to compare to the older department stores in London, it still is a fairly nice branch, you can enter the store through street-level or through the Grosvenor Shopping Centre. The store is pretty old and you can tell that through shopping inside, they have random sets of steps and ramps all over, so it isn't just one straight/flat level, so do be careful where you're walking to avoid tripping. They had a huge clearance sale on my visit, due to Debenhams' facing difficulties and having to close many of their stores, including this one, I still found many of their prices to be high even after the discount, I found the promotional offers to be inconsistent and it was hard to tell what item costs what as each part of the store/product range would have a different % off. The store did seem a little messy, but it did have some good products overall and it is nice to see they haven't ignored the history, it's a shame to see this store earmarked for closure as although it isn't perfect, it is and remains a nice addition to the town centre. 3*

This is a large department store where you can find really gorgeous bags, shoes, make up and…read moreperfume on the first floor and loads and loads of clothes on the second floor. This place really is fantastic for womens clothes - like debenhams it has all the usual brands such as Jane Norman and Oasis, and it has a great underwear section with huge variety of pretty knickers. It also has a wedding section with loads of higher quality dresses. Of course these come with a higher price tag that the high street stuff that can be found there but this is where I would come to look for something to wear for a special occasion.