We've been long-time clients of Cerulean Pools, and we truly can't say enough good things about…read morethem! The service provided by Javier Hernandez is absolutely top-notch. His knowledge of pool maintenance, pool lining, and full pool construction is extensive--and his impressive portfolio speaks for itself. Javier delivers excellent customer service, offers competitive pricing, and is always dependable when it comes to opening and closing the pool each season. He also handles all the regular maintenance in between with the same level of care and professionalism. A few years ago, we had our pool lining redone, and Javier did a tremendous job. The update completely transformed our pool--it looks amazing, and we couldn't be happier with the results! We wouldn't hesitate to recommend Cerulean Pools to anyone with a pool. We can honestly say we're loyal, satisfied customers. Over the years, we've built a solid relationship with Javier--not just on a business level, but on a personal one as well. We truly value that connection and look forward to continuing it for many more years to come! Thank you, Javier, and thank you to the entire Cerulean Pools team for your dedication, craftsmanship, and outstanding service!

I had several bids for a new pool, I was very skeptical until I called Cerulean pools. They came…read moreand gave me a fair price. They built me a new inground pool and my family is very happy. I highly recommend them for any of your needs. Francisco Javier is very professional and always helps me with any questions.

I have a 10 family building. needed a shower valve and trim installed. I had the drywall torn out…read moreand the plumbing exposed. I sent them pictures. they called back told me that there is nothing out of the ordinary there and gave me an estimate of $450.00 about. my bill was $712.00 about 63% over the estimate. I realize that it is only an estimate, but I would think that anyone that has been in business that long could give a better estmate than that. the work was good, but it was supposed to be good. the plumber, dave, was on time, but he was supposed to be on time. when I told dave that the estimate that they gave me was $450.00 he said I didn't tell you that. it was rob that told you that. is that the way they operate? I guess so. they did it to me. rob is what they did to me. BAIT and SWITCH. this work was done 2/9/23

Called for a simple leaking drain in my tub, took two visits and this company still couldn't figure…read moreout the simple problem (misaligned rubber O ring on tub drain). Plumber did not inspect the pipes, use a snake camera, or take anything apart on either visit. Visit #1: Showed the plumber the source of the dripping by turning the shower water on. Plumber was convinced it was a loose faucet, so he put caulk around the seal and told me not to use the tub/shower for a day. This obviously didn't work. Visit #2: Leaking persisted the next day when testing the water. Plumber came out, but I was unable to make the drips occur (although there was water on the floor of the basement and in a bucket). Plumber said there is nothing he could do - Did not inspect or diagnose anything. Called another plumber and it was a misaligned rubber O ring on the tub drain (new construction home). Five Star Plumbing left me with no real work done and black fingerprints all along my hallway and bathroom walls.

First visit: FABULOUS!…read more We purchased our home about 7-8mos back. In that time, we had a spigot pipe "pimple" but not burst, thankfully. And I discovered a bathroom sink without shut off valves. So, I needed those two items rectified. Further, I'm pretty well versed in plumbing as I would have/should have been 4th generation plumber... but I digress. This plumbing, effing weird. Shut off valves like everywhere. I mean, TWO main lines. Who does that?! And the water softener only goes to the hot water, again... who does that?! I suppose previous owners didn't want soft water to utility supplies, such as spigots and the basement cement sink. Which I get, as that is expensive and a waste. Okay, I'm off topic. I needed someone to walk me through the guts of my house to ensure I wasn't going mad. Nope, it's the house. But, Joe took the time to walk all the plumbing with me and much like GI JOE always said... KNOWING IS HALF THE BATTLE. At least I know where to crank things should shhhh hit the fan. Ya just never know out here; I've learned--tornado anyone? All in all for 2hrs of work and parts, about $330. ($165/hr plus cost of parts for anyone wondering.) They take card, but you'll be hit with that 4% charge. They also take cash and check, like it's 1980. Who didn't like the 80s?! FABULOUS JOB OUT THE GATE AND TO THE FINISH LINE. Dee's Plumbing is my official go-to. Bar none.

Dee came and gave an estimate and a thorough description of what was needed. The two men who came…read morewere very hard workers and also very polite. They had to come in and make many trips down the basement and always made sure the door was closed properly. They put drop cloths down and it was done with minimal mess. They had to dig outside and everything was put back in order. Fixed the problem and we were pleased with the results. We'll use them again if ever needed.

After a couple attempts to open elderly parents pool (weather issues) they came out.Could have told…read moreus to make sure it was filled to brim they didn't. They tightened a couple things left us the pool chemicals to put in charged my elderly parents 200 bucks and said get in touch if something was wrong. Next day I texted told them the water was backflowing into the yard. I was told they can't come out they are to busy. And if we can be squeezed in they will they have other customers waiting. (I kept the messages.) My parents are on a fixed income and are in their 70s. To find and pay someone else isn't an option. We aren't happy with this company. Do yourself and your wallet a favor call someone else.

They did a great job getting my pool pump installed and working correctly. Price was competitive…read more Most important, Tom called and texted back almost immediately. He showed up on time and texted me when he was going to get to the house. I will use him again.

My fiancé and I hired Merry Maids to do a move out clean as we are trying to get our home ready to…read moresell and I am just so frustrated and beyond disappointed with how poorly the house was cleaned. "Our trained local cleaning professionals will leave no corner of your home or apartment untouched." But the floors were not swept or mopped, the countertops were not wiped down, some of the blinds missed, there was an air vent in plain site that was missed, the closets were not touched, the pantry missed, outlet covers not wiped down, the blades on the fans were poorly done. So obviously some corners are left untouched. My fiancé was told the blades "looked a lot better and they were there scrubbing them the best they could". It took me 15 minutes, some Lysol spray and paper towels to get them done and all the dirt and grime off. So I'm not sure why their description sounds like they deep clean and will make it "look like you never lived there". When that's clearly not the case. Yes they offered to have someone else come by and "fix" the issue but here's my problem, why would I trust they would do the job correctly the second time around and that we wouldn't have to still come back and redo it when they couldn't do it right the first time and to be kind of brushed off as they did what they could for the amount we had to pay for is kind of a downer. We used them in hopes of taking the stress off of us having to do it as we have a 2 month old and my fiancé works 3rd shift. All this did was put even more stress on us having to re-clean what should have been cleaned to begin with. Oh but we got a very small discount because apparently the poor job they did was worth the amount we still paid. This place is a joke. So if you're looking for someone to come into your home and do a very half assed job for an absurd price then Merry Maids is the place for you.

Actually it should be 10 stars, five for Jessica and five for Kathy. Not only do these two ladies…read moredo a great job, they are polite, efficient, and thorough. Merry Maids of Sycamore has worked with me when I've had conflicts on the scheduled appointment, but the result is always the same. If you have neither the time, willingness, or ability due to health, these folks do more than what's necessary. While everyone is entitled to their opinion, I see another review in which an individual believes some details were missed, then I suggest practice the simple act of communication, politely ask them to remember to do something if it's that important to you. If you rely on them regularly like I do, you would find they always do the most important basics and then vary some other tasks with every other visit. Steve N.

Love our pool guys!!! Great work and awesome people!read more

I purchased a used heater which I paid for that was installed and never worked! Tried numerous…read moretimes to contact the owner and was ignored! Never came to close my pool! Would never recommend Chad to anyone! No quality, reliability or integrity!

You don't need to bother calling anyone else, just call Randy. We wasted a year dealing with a…read moredifferent contractor, wish we would have called Randy first. He communicates regularly to keep you in the loop, knows how to work with insurance companies and the quality of work is FIVE STAR.

Customer Service has gone WAY downhill over the past several months beginning in late 2019…read more Receptionist is the rudest person ever and the owner Randy's demeanor has changed dramatically. I don't know how they stay in business with this receptionist. She chases work away, as evidenced by other reviews here. Sorry to say that I WOULD NOT recommend them any longer. Don't give your money to people who act as if they are doing you a favor by taking it!

Top notch roofing left nails and screws all over the property, blocked our entryways from both…read moresides, damaged our ac conduit through pure negligence, which caused us to lose our air condition for over a week in the middle of the summer. They damaged multiple window screens around the property. Do not do business with this company.

Definitely 5 STAR Review!!! Very competitive and very quick. They did a complete tear off and…read moregutters on my Northeast Rockford ranch!!!! The workers were meticulous and they were on time and on budget!! Without doubt Top Notch deserves their name as they are a Top Notch company!!!!