I brought my dog in for hot spots from allergies. They squeezed something into her mouth, drew…read moreblood, and gave her two injections without explaining anything or telling me what anything was. That was extremely frustrating. I will say, the doctor was nice, but there was no communication and it was overwhelming. They walked in with a metal tray of syringes without even seeing my dog yet, then just went at it and I had no idea what anything was. Then, they have a cat named Jake that apparently lives in the waiting room. My 3 yr old tried to pet him and the cat bit him. The older woman at the desk just said "well he's declawed". I said "the cat bit him". Her response was "yeah, he can be a little bipolar". She couldn't have cared less. A young nurse heard my son crying, came from the back, heard what happened, said "uh oh" and went to grab an antibacterial spray. She told me if it got red or swollen, to take him to urgent care. Said she was sorry about that, and that was it. First, if you know that a cat you keep out in the open & around the public is bipolar, maybe don't have him out there or at least have a sign posted asking people not to pet it. Second, I'm not sure why it's a good idea at all to have a free roaming cat in a waiting room at a vet office where dogs constantly come in. That seems to be asking for trouble & it's not a very thought-through action. This was my first visit here, coat $245, and I won't be returning. Come to find out, they didn't even treat her for what I came in for. I called about allergies, they did nothing for her allergies. Look at the pic of her from chewing herself up and tell me why no shot was given to help her allergies. No wonder they didn't actually tell me what they were giving her. Reply from Animal Care Hospital to my google review: Hi Heather, we're sorry you were dissatisfied with your visit and appreciate the opportunity to clarify several points from your review. Your appointment was scheduled for an annual exam, routine vaccinations, and evaluation of skin concerns. During the visit, the doctor and veterinary technician performed a full exam and explained the procedures being administered. These included rabies , DAPP+L (the two shots) and a Bordetella vaccination (oral) as well as a blood draw for a heartworm test, which is a standard and recommended screening. All medical supplies were brought into the room in a standard plastic container, not a metal tray. We strive to communicate clearly and encourage clients to ask questions at any time during their visit. Had there been any confusion or concerns regarding the care being provided, our team would have been happy to pause and address them in the moment. Regarding the incident in the lobby, our clinic cat was resting in his tower and was not roaming the waiting area. Staff did advise that he can be unpredictable, and when he growled, a verbal warning was given. Unfortunately, your child continued to attempt to pet him and was bitten. One of our veterinary technicians immediately cleaned the area with chlorhexidine scrub and advised putting triple antibiotic ointment on the area. The technician also advised you to keep an eye on the area and if it looked like it was getting more red to please visit urgent care. After the incident was over the technician apologized for what happened. Our clinic cat has lived at the hospital for nine years and is routinely secured upon request. Unfortunately he did and does give warning signals when he doesn't want to be bothered. We take safety seriously and addressed the situation promptly and appropriately. While we regret that your experience did not meet expectations, we stand by the care provided and wish you and your family the best moving forward. ***Here's what I added to my review after their infuriating response: I would like to clarify a few things since the Vet decided to respond with a slew of lies. 1.) The appointment was made because my dog was having allergies, had been treated for allergies in the past, and we needed to establish care at a Vet here to do the same. This was expressed when I called and when I arrived. She wasn't even treated for the allergies like I requested, and was given vaccines that were 100% brought in on a tray. Stop lying. 2.) There was NO prior warning given to us about the cat. There was NOBODY in the waiting room other than the lady at the counter who did not say a single word about his temperament, that he should be avoided, that he can be mean, or that he has bitten/been aggressive before until AFTER he bit my son. We will now be contacting animal control over an aggressive animal bite. If normal citizens get their animals taken away or put down over aggression, you will too. Stop lying to make yourselves look better. Take some ownership of the poor service you provided, the rudeness of your front desk staff.

I have always loved dr. Stubbs but I've moved out of state and needed my vet records. My dogs…read morerecords I've got just fine. I've called and requested my cats records 5 different time (they were part of Dr Randolph's records - as were my dogs - who apparently turned them over to Dr. Stubbs office when he retired). I have repeatedly been given the round at round and while the staff is usually cordial, today I spoke to a guy that was beyond rude. He had every exercise under the sun why he couldn't look for my records (I realize now it was 2 mins before closing so I'm sure THAT is why). I shouldn't have to make repeated calls over 2 months to get a copy of my vet records now I have a sick cat and going in blind to a vets office. Dr. Stubbs really needs to think about having the guy answering the phone doing do in the future.

Very caring and wonderful to work with. I highly recommend…read moreDr Hendricks and her excellent staff.

The costs of our pet's care here are CLEARLY more expensive than the same care needed where we have…read morelived before . Moreover, the time that it takes to be seen (with a appointment made already) or to pick up our pet is GROSSLY and INEXCUSABLY ABUSIVE , without the regard of their customer's time , has been the experience the last 3 times. They aren't short staffed, they seem to have this air of " Whatever " and ZERO concern about getting the led out . Very aggravating if you have other things to do . If you're in a hurry, trust me , do as we are now, having to look elsewhere for our pet's care.

Everyone and I mean everyone in this office was the absolute best. Took my pitbull to be spayed…read moreand was just a little nervous myself but they were not and handled her (Moose, my dog) and everything else like the pros they are. Thank you

This vet is amazing, she wasn't in a hurry to write my fur baby a script. Instead she treated her…read moreitching with OTC first. Turns out she eventually did need a Rx but my baby is feeling so much better now and not spending her waking hours scratching herself. Highly recommend here.

Amazing Vets and Staff. Such personal communication and compassionate care. Bubbly receptionists…read moretoo. Very clean and hilarious LSU bathroom decor ( even for a Ole Miss grad like me)! Definitely recommend this place! SF

My current vet and I love not only her but the entire staff. They love animals. She explains things…read moreduring your visit with your pet. Great place!!

4/9/25 The front office staff today was so rude and…read moredismissive. My husband took our dog for her checkup & shots and he asked before the appointment how much it would be. The receptionist ignored him and when he checked out the total was $280! He recently lost his job and said he could pay $140 and the rest later. He was told if you don't pay the remainder AND her boarding fees for Easter by Friday, we're cancelling her reservation! These people are rude and greedy. We've been going here a while and tried to overlook things but this is it! Never again. I do however HIGHLY RECOMMEND Animal Care Hospital in Long Beach!!!

I took my pup to Beatline Oaks for his yearly checkup today; really, it had only been six months…read moresince his last exam, but he was due for two vaccines and I had just exhausted his supply of heartworm medication. His previous medical had been handled by a different vet before I moved across state lines, so I made sure to get his full records from them, and brought them to his appointment. When I arrived, they weighed my pup, then took us to the exam room where I could fill out paperwork. I handed the nurse his records (including very clear shot records) and set about filling things out. After a bit, one of the nurses came in to say that my dog had never received the canine influenza vaccine, and asked if I wanted to get that today with a follow-up in three weeks. I was uncertain about her request (it seemed off) and declined for the time being. When they brought back his paperwork, I looked through it again, and pointed out that he had definitely received a shot for CIV previously, at which point the nurse ran off with the paperwork again. When she came back in, it was for the physical examination with the doctor (who seemed nice enough), and by the time the paperwork was brought back, I was already helping to soothe my pup, so it was placed off to the side and temporarily forgotten. They brought in the vaccines, said which was which, and as I was a bit focused on my dog, I didn't fully notice when they said they were giving him a rabies vaccination. You see, in the medical paperwork, it clearly stated that he received the 3 year rabies vaccination within the last year, and when I got home and reviewed the new paperwork, it said they gave him a new 1 year vacc. I freaked out a bit and did some research, leading me to find that there's not actually a difference in the formula or dosage, simply in the label on the bottle itself, so there was no actual risk, but I was terrified for a bit that he had been given too much. Speaking of research! While I was there, they strongly recommended ProHeart 6 to me. I asked the differences between that and his usual (HeartGard), and they said the only differences are that you only have to get it once every six months, and it's the same cost and totally easier! I declined for the time being, as I knew nothing about it, and they handed me a pamphlet to read. The pamphlet included a list of potential side effects, which I commented on. They assured me the only side effects are rare allergic reactions and it's definitely nothing to worry about. After I finished researching the rabies vacc (while at home), I decided to look into ProHeart 6. The first few articles I found were about how it was taken off the market in 2004 due to a large number of canine deaths from it. It was rereleased with strict requirements in 2008 - a certified vet had to administer the dose, an "informed consent" waiver had to be signed, and it was generally advised not to administer it alongside other vaccinations at the risk of severe adverse reactions. All of this would have been nice to know when it was offered, or at least when I directly asked. While nothing terrible happened today, I did still pay for an unnecessary vaccination, and if I were a bit more trusting, I might have put my dog in a potentially dangerous health situation. It's safe to say that I will absolutely not return to Beatline Oaks.

Don't know what I would do without this place and Dr. Gingles!! No nonsense, straight to business…read moreDr. Without all the upcharges just for walking in the door... has been my vet for many years, was my mom's horse vet in the 70s and 80s...one of a kind

I would say that my dog was taken care of but I detect all is not well with Dr Gingles himself. He…read morewas cold and distant.Normally he is sweet and friendly. I been going to the clinic for many years and never once had I seen Dr Gingles be so cold and distant. What a shame. I was in tears when I left. I sure miss the way he used to be.

We were greeted warmly by Randy and his assistant. The owner Jamie came out and we went over what I…read morewas looking for in my dogs' wash, cut and style.

Shaggy Chic is our pups favorite place! They know her when we call and have always treated her like…read moretheir own baby pup. She has boarded with them many times and is never in any trauma when we pick her up. We recommend this groomer/boarder 100%.

We have adopted two pit bulls who needed rescue very badly. They are now part of our family and I…read morecan't think hssm enough! They are absolutely wonderful people.

The people are nice that work there except the one in Human Resources and the ones who were there…read morewhen I brought my kitten back to be neutered they had me end up surrendering him it's okay though I miss him I've been looking for him on the website to get him back

The people are amazing. The place is clean and it is clear they love the dogs. They offer boarding,…read moredaycare and experienced groomers that go above expectations to keep the fur babies as happy as possible. It is less than a half hour from Biloxi.

Would let me post no stars The results of my puppy being…read moreboarded at this facility. Her vet said she is sick from being fed a food high in fat and not her normal pro plan puppy food that I provided the facility. Her and her sister were both sick and left in a kennel with diarrhea all over them and their blankets. I have had a sleepless week taking care of my poor fur babies. Owner said she would refund my money and give a free bath. She needed me to bring my debt card for refund instead of just sending it to my address. No free bath will make up for the suffering. So sad.

Faith is such a great dog sitter. She takes care of my chihuahua when I am at work 9 hours. She…read morewalks him, potty, pick up after him and feeds him. He is on a special diet and Faith feeds him just what I have in the frig for him. My chihuahua just loves Faith coming over to see him. He always has had some anxiety so having a regular sitter to come in makes the day much shorter for my baby. I'm never worried that she won't show up. She is always organized on her time and knows exactly when I need her. I did have two other sitters before Faith and specifically told them what I needed. When I arrived home they did not come in at the right times. This made it difficult for my dog to be on his regular schedule. I am so glad I found Faith and her love for animals. Could not do it without her. Bunny

From the owner: Premium Pet Caring Services in your home for maximum comfort and peace. What we provide is a stop…read moreby your home to provide care to your animals. We will spend 30-45 minutes with your animal. We walk dogs during the day and take care of them during vacations and quick getaways, we will come over and play with your cat, rabbit and other small animals, including some reptiles. Don't drag your dog out of the house for a nail trim or an ear cleaning, we handle that as well. Emergency services are available for repeat clients. Experienced with senior animals, administering medications, belly rubs and keeping your animals happy and loved. Please call because your animal has unique needs that we cater to. References available! Insured and Bonded! We will truly love your animals like our own :)