Love Animal Crackers. they do a awesome job and everyone is so friendly. I love the scarfs they put on your pups after they get groomed. read more

Animal Crackers - Pet Stores Near Me - Ephrata, Pennsylvania

horrible experience!!!.... I brought my dogs here and ask to clean and shampo them and specifically said not to cut or shave them, and when I picked them up they were both shaved and one of their nails got cut really short and it's still bleeding everywhere and there is small cuts all over both of them. Don't go here the only thing you will get is disappointment, read more

Animal Crackers - Pet Stores Near Me - Ephrata, Pennsylvania

Very friendly staff and they always do a great job of my puppies. Certainly will be using them for my fur babies again.

Everyone is super friendly! I take my shitzu mix dog there for haircuts and they do an amazing job! I am only giving 4 stars because my dog has not ever received one bad haircut and it's because he was cut by a young girl that didn't look like she knew what she was doing instead of the owner who normally cuts his hair. Also deducting a star because the young girl at the checkout counter is very rude and it has been on multiple occasions that she has been rude when I've gone in there. All in all I recommend taking your animals here for grooming or what I also go there for super worms for my bearded dragon cheapest place I've found them at! read more

Friendly, caring, and good grooming. Also has walk in nail trims which is really convenient.

Great prices and great service. We are happy to have a nice local place to go especially for nail maintenance. They usually get us right in for nail clips if a groomer is available that day. read more

Animal Crackers - Great local groomer and great prices too. I'm always pleased with the results. - Pet Stores Near Me - Ephrata, Pennsylvania

Have been taking our Persian kitty and Shih Tzu for grooming there for a few years. They do a great job and the pets are not afraid!

DO NOT TAKE YOUR DOG HERE!! Absolutely worst haircut our dog has ever received. Places are bare of hair, then tufts of hair left in other places, nails weren't done, and the general attitude of the groomer is atrocious. read more

We have a dog who hates to have his feet touched. I told them this over the phone to make them aware and they stated that they would just put a muzzle on him....wouldn't you know, our adorable furbaby made me out to be liar! He acted like a perfect little angel, wail tagging and all. We will DEFINITELY be taking Norman to Animal Crackers again !! read more

Have been scared to take my chihuahua somewhere to get his nails clipped because of how nasty he gets when you attempt to(little man syndrome). While she did have to muzzle him she did it so quickly he didn't know what was coming which is a great thing. She was also able to quickly clip his nails to the appropriate length while he fought like heck. Will definitely take I'm there again. They also have fantastic prices on services and items. Probably the best I've ever seen. read more

Took My Eskie (American Eskimo) here to get trimmed up for the summer. Nails trimmed, flea bathed and trimmed down. So When I got her back Brittani and I noticed that she looked stupid. Her face was all uneven. One side was longer than the other and her head was uneven. She looked like they had taken different sizes of clippers and used them at different spots. Her behind was just about shaved down to the skin. It was so horrible looking. Now because of the holidays I waited to call them to tell them my disappointment in their abilities. I called around 8:15AM. The shop didn't open till 10:00AM. I left a message stating I wasn't happy with the job they did. I thought it kind of rude that the shop was open for 6 hours and no one bothered to call me to discuss what happened, to say hey we got your message and we are sorry you don't like the job we did or what can we do to make it better. I posted this on their facebook page around 4:00PM. At 4:10PM my phone was ringing. It was the owner of the shop and she was very rude. She started off by stating that she got my post on facebook. I told her that I wasn't happy with the job she staff did on Belle. That this was the 2nd time that she had ever been there. She started telling me that no this was the 5-6 time that Belle had been there. I kept stating that no it wasn't. Belle is only 2 years old and she is a winter dog. She doesn't do well in the summer, so she gets trimmed down to help her stay cool. The owner handed me off to the bather. The bather claims that Belle bit her several times. I asked her if she had the right dog. She insists that Belle bit her several times. Now when we first got there and we went to the grooming room the bather did put her hand down in front of Belle and Belle growled at her. The bather stated that Belle bit her at that point. Belle did nothing but growl at her. I apologized for Belle growling and acting like that. Belle was scared and so I walked her over and picked her up and put her in the tub. The bather insists she picked up Belle and was bitten several times when she did so. I walked out of the room and I didn't leave yet. I hung out for a few minutes and I heard the bather talking to Belle. I heard not one growl or anything coming from her and I peaked around the door and things were fine. So I left. When I came back to pick up Belle she didn't want to come out of the cage... I had to really talk her out....almost like they hit her. read more