Both times our puppy wasn't feeling well and refusing to eat it felt as if the Dr. was…read moreinconvenienced by our visit and dismissive. When he instructed us to call back with an update, we did so and never heard back. Went to another nearby clinic and the Dr. was much more friendly and even playful with the pup. Long story short, our pup is now eating normally and back to his fun and energetic self in just one day!

This is a small friendly veterinary clinic. We originally came here when we adopted a stray kitten…read moretwo years ago. She had been living in a neighbor's garage and was in rough shape - malnourished, fleas, worms and ear mites. This was the only vet that could see us immediately and I'm so glad we ended up here. They are tremendously kind and compassionate. When the kitten escaped and climbed up inside the car seat (a long story) they came out to help get her out. Loaned us a carrier. Really just have consistently gone above and beyond. We have been clients ever since and would not consider taking our fur babies anywhere else. This visit was for our older cat who had a cut above her eye. Doc had her diagnosed in less than 5 minutes (ear infection and she scratched herself trying to make it feel better) noticed she also had some gum issues, got us all set up with antibiotics and ear drops and we were finished in under half an hour. Perfect when you have to fit a vet visit into your lunch hour. The place is super clean and we've never felt overcharged. Bottom line, if you're looking for a vet that really cares this is where you want to go.

My kitty had a seizure for the first time and we had to rush her to Medvet because it was after…read morehours, as always they took great care of her.

You want to spend thousands of dollars and have your dog die in the end? This is the place for you…read more You will bring your 19 month old puppy to the internal medicine department with chronic diarrhea and vomiting because her normal vet referred her to a specialist. The specialist will say "Change her diet" even though you will have told him that you've already done that multiple times. You'll follow his instructions and see no changes in your dog. She begins to lose weight even though she is eating. You will go back, your dog will still have diarrhea and vomiting, and he'll suggest doing an ultrasound. You get the ultrasound done, and he'll say he's found "abnormalities" and then suggest "changing her diet" instead of trying to treat the abnormalities, and if we really want to find out wrong, she'll need an endoscopy procedure. So, you'll change her diet again, see no changes other than increasingly concerning weight loss, and spend multiple thousands of dollars for the specialist to perform the procedure. Your dog will be under anesthesia for several hours while he obtains 20-30 biopsy samples. The results come back a week later and the specialist will point out further abnormalities and stomach ulcers, and suggest you "change her diet" instead of treating the problems. Three months will go by and your once vibrant, healthy 50 pound dog will now be a walking skeleton, losing roughly 20-25 lbs. You've done everything in your power to save her life. She will stop eating and drinking water altogether for 4 straight days and become unresponsive at times, spending her days laying helplessly on a bed, with no energy do move at all. Her body temperature will noticeably drop, even though the room is at 75* and she's under a blanket. She will struggle to climb stairs or hop down from the couch, when she does decide to move. You see her suffering and on CHRISTMAS MORNING you will make the painful decision to end that suffering. You will bring her to MedVet, where she has already been seen for 3 months, including an ER visit, where they suggested hospitalization and an estimate for services which she has already recently had done, instead of an IV or any real treatment, and the vet tech will come in with a cone, because she is scared a dog with no energy will bite her. That vet tech will then, with all the compassion and empathy in the world, pull your dog by her neck, trying to drag her to the back, so, apparently, the doctor can look at her. 10-15 minutes will go by and nothing will be discussed with you as to what's going on. Then, the American Hero, who was an Army vet will come into the room and tell you you have have beautiful Belgian Malinois and say that she used to treat them while she was in the Army, and even though yours is severely emaciated, and has IBD, she will not euthanize her. If we want, however, we can surrender her. No one will ask why you are there with your beloved family member on Christmas morning, trying to end her suffering. They will just assume you are a piece of garbage who does not want to take care of a sick dog. You will leave and endure watching your dog suffer another two days before her normal vet clinic reopens. So, after nearly $7000 of credit card debt from procedures performed by the specialist, and visits to the ER and clinic, and prescription medications with very little instructions, in order to try and save my dog's life, all I have to show from it is a lifetime of pain, many years of payments, and a little cedar box that contains the ashes of my beloved dog. This place does not care about you, or your dog. They care about your wallet, and trying to obtain every dollar that's in it, at all cost. I love you, Coraline, and I'm sorry I took you here.

We have been going to Ohana Vet for many, many years. Dr. Medici and Dr. Bridges and the whole team…read moreare wonderful! Over the years they have treated many of our dogs and cats, who lived long healthy lives. The knowledge, skill, compassion and care they provide is excellent. We have rescued several dogs and cats over the years and they have always been able to solve any health situation and/or provided a top notch specialist if the issue needed more specialty care. We will always use them and suggest that you use them too!

Very friendly and knowledgeable staff. Evening and weekend appointments available. Great over all…read moreexperienc

I just left Pender Vet in Manassas, and I honestly feel so grateful. My girl Luna (German Shepherd)…read morehasn't had the best experiences with vets before. A lot of places just didn't show much compassion. I walked in nervous, but this visit was completely different. They brought us straight back to a room so Luna wouldn't get overwhelmed. The receptionist with the side-shave and glasses was unbelievably kind and even checked me out right in the exam room so Luna didn't have to go back through the lobby. They were amazing and so thoughtful. They're super organized too. They gave me typed notes that were actually helpful and clear. And Dr. Mayo was incredible and literally sat on the floor with me and Luna for about 45 minutes, just letting her warm up and taking everything at her pace. I've never experienced that level of patience at a vet. Maritza, the vet tech, was also so gentle and calm with her. I walked out feeling relieved and genuinely thankful. The whole team was kind, compassionate, and clearly cared about Luna's comfort. If you're in the Manassas area, I highly recommend Pender Vet.

Can I give 10 stars? This place is owned by the larger Pender group, but it is run by a real vet…read moreand run well. My experience has been more like an old fashioned vet practice than a corporate vet practice. I have so many good things to say I don't know where to start. I drive my 3 screaming cats 30 minutes to see dr. Mayo. Here is why - She doesn't over schedule her appointment so she takes time with pets and their people. I don't have to wait. She actually explains things to the lay person so you understand what is going on with your pet and what her plan of treatment is. We had a complex problem with my cat And she came out to my car to chat, making even a covid experience very personable. She makes recommendations that are useful. She is obviously up to date on the latest studies and vet science and applies the knowledge in her practice. She is very experienced and really knows cats, I assume dogs as welI. She is also compassionate and gentle with pets, and their people. This is really important too, as I lost a pet. She knew things were bad and went out of her way to call me later in the evening with test results so I wouldn't have to wait until the next day. That is all part of a very high level of communication with owners. The staff is great too. Informed, professional and accurate. The vet techs have been great, displaying the characteristics that live up to Mayo's standards. I believe Dr. Mayo runs the place, and she does so well. This is the vet to go to. I hope as they get busier things don't change.

Responding to the business owner's response: 1. I primarily…read moreasked for an annual checkup as my dog has diarrhea every couple of months and that's normal for him. Despite that info, your team made a strong case about selling prescription treatment and you admitted to me verbally that your technicians didn't communicate that and weren't well trained. 2. When the technician lady I spoke with yesterday kept on cutting me off and saying that I was the one who rejected the heartworm test because your hospital "always" does things right, yes I got frustrated. I told her I was going to hang up and that I would find another hospital because I didn't want to continue being talked over and gaslighted. In my perspective, a proper response from your team would have been "I am surprised to hear that wasn't relayed to you. There must have been a mistake." And not "Our hospital always asks the owner so it must have been you who rejected it" esp when she couldn't find any records 3. Lastly it is my bad for assuming that the technician was the doc's wife. I am truly sorry for that. Being Korean myself and supporting a lot of Korean establishments in NOVA, I see a lot of husband-wife businesses. That lady's demeanor said she didn't care about losing my business at all so I assumed she was related to the owner. I am sorry as it was a cultural misguided assumption. Since you say that you are hoping to improve, my sincere feedback for your hospital is below: 1.) Please take some time to improve on empathy and customer service. Take a moment to listen to the customer. Please refrain from being defensive, cutting people off, arguing back, etc. I have never in my 20+ years in NOVA have come across an establishment where I felt the communication was this difficult. 2.) Kindly take the time to talk with patients & train your technicians on products they are selling, on customer service, on promoting clear/transparent processes. Yes you treat animals. But you are the main communicators with those pets' owners. Does a doctor at the hospital only checks up on the patients and prescribes treatment? No - they talk with family members, clearly explaining and assuring of what they are going to do and train their nurses to best assist with the treatment. That is part of the job and is a huge part of patient care. I have a right to my experiences and to share my perspective as do you. Please don't accuse my experience as being slanderous and unfactual. Obviously there was a lot of miscommunication but maybe that in itself can be a starting place for you to reflect on how to best mitigate those problems in the future. I wish you and your business best of luck. ---- It's not worth the stress, people. Please don't be swayed by the prices & look elsewhere. Three main reasons why I'm taking my dog elsewhere - Unclear Practice/Process, Poor Communication, Aggressive Attitude toward customers. A couple of weeks ago, I brought my dog in for an annual checkup. He was having diarrhea but I wasn't too worried as it happens occasionally, but since my dog's annual checkup was due in a month or so, I thought why not bring him in early just to check? I relayed this as I checked my dog in. Then a headache ensued with their technicians trying to sell my husband this comprehensive treatment plan to my dog. I was so confused - how could there be a treatment plan when the results of the bloodwork wasn't even out? When I went to pick up my dog, I told the doc - I get all the other shots you're giving my dog, but "what's the difference between getting my dog prescription food vs. feeding him a bland diet for his diarrhea?" And the doc said, "you don't have to cook." ...I was baffled. There was a miscommunication, a large part of it was due to undertrained technicians which the doc admitted to, and yet he had a standoff with me for 30 minutes. Whatever, I just wanted to take my dog home. THEN, a couple weeks later today, I was ordering heartworm medicine through Chewy and they declined it. I call the hospital and this Korean lady whom I assumed to be his wife based on how she was asserting herself, tells me that my dog didn't get his annual heartworm test. I asked her why then didn't they tell me when I went in for a checkup and then she aggressively argued that she's sure that someone must have told me. She looked in my records, but there was no record of me saying I declined the heartworm test, because I didn't. Yelp-fam, I told you the facts. You decide if the headache is worth it. Prices are great. But if you're anything like me and want the absolute best care for my dog and be treated in a professional/kind way, then pay a bit extra to get care elsewhere. Walk away. Also, DM me your favorite vets in NOVA. Looking for a new one for my fur-best friend.

I would recommend this animal hospital to anyone! My dog is normally sensitive and fearful but the…read morekindness from the vet and staff have made him more comfortable. Dr.Chun is a very skilled doctor. I would give 10 stars if I could!

Nice to my dog and got the job done in short order - would recommend based on my experience.read more

Went here today for my new adopted Yorkie Jade's first vet visit and I can say I really enjoyed the…read moreexperience. First you have to call to to say you are here and wait until they call you back before you can come inside. I guess they are still trying to keep control of how many people are inside at a time. I have had a pet since 2018....so I guess this is the norm now. What was funny when we did her a call in Jade started to shake like she already knew she was going to get a couple of shots. Lol. But everything went well and they gave me some great information when I asked questions. Having a pet is expensive but it's well worth it.

We have been customers for many years and have had many family pets taken care of here. Dr. Fuller…read moreand now Dr. Praveen. This is a top notch and trustworthy outfit. The care staff and Dr. Praveen Yadlapalli is professional, open minded and very skilled, with your pet's health and wellness their first priority. I would recommend this clinic to anyone who loves their animals as family as we do.

Dr P. and staff have been super helpful after my puppy got into something she shouldn't have. They…read morehave been conscious of prices and it's honestly one of the better vets I took her too in the area.

I have been a customer since 2006 and Caring Hands Animal Hospital in Bristow, VA is my vet. They…read morehave always taken incredible care of our animals in good and bad times. Highly recommend and unless there is an after hours emergency, they are the only vet we trust. Every doctor is patient and very knowledgeable, compassionate with each pets passing over the years. Dr. Dean and Dr. Murphy have taken excellent care of our pets for years.

I never thought I would be writing this. I grew up wanting to be a veterinarian and once deeply…read moreadmired Dr. Murphy. I even shadowed her as child. Unfortunately, my experience surrounding the euthanasia of my dog Paisley completely shattered that respect. Paisley was my best friend. I picked her out, named her, and loved her for her entire life. I found a tumor on her over a year ago and repeatedly told my family, offered to schedule vet visits, cover all costs, and handle transportation. Those offers were refused. I was not informed when the decision was finally made to euthanize her. I had to find out from someone else. I was promised the opportunity to be involved, to ask questions, and to be present for the discussion and goodbye. Instead, I was forced to watch over FaceTime while Dr. Murphy and my mother repeatedly left the room to discuss matters without me. When I tried to ask if they could wait so I could be included, I was talked over and told they would proceed anyway. The rest of my family was given notice and allowed to be present. I was intentionally excluded from my own dog's final moments. Regardless of circumstances, the lack of empathy, communication, and basic compassion shown to someone grieving the loss of a deeply bonded animal was devastating. This experience caused immense emotional harm, and I would never recommend this practice to friends or loved ones. Paisley deserved better. So did I. Edit: I also find it concerning that this practice appears to ask clients to edit older reviews, which has the effect of burying negative feedback. That feels inappropriate and raises serious concerns about transparency.

I took my two young cats there for a wellness exam and a urine test for each. It's a clean place…read morewith friendly and knowledgeable staff. The prices are comparable. Dr Mushtaq, your thoroughness in examining my kittens and your clear explanations truly put my mind at ease. It's evident how deeply you and your team care for every animal that comes through your doors. I am grateful to have found your clinic and wholeheartedly recommend you to fellow pet parents. Sincerely appreciation Yannis Pico and Rambo

When my cat had a large abscess, I tried making an appointment a regular vet, but unfortunately…read morethey couldn't get us in for ~2 weeks. They highly recommended Pawsitive Care. I called in and they were able to see me just TWO (2) hours later. This was perfect as I knew it would take about that time to get the cat from under the bed and into her bag. :-D Parking was not ideal, but it was also at 12pm, if you park closer to the wing place, there is a set of stairs up from that lot so that you don't need to take your chances with climbing up the little, but steep hill. When I arrived there was nobody else in the very clean waiting room and staff immediately greeted me and checked me in. My fur baby was brought back to be looked at and within a few minutes she was diagnosed and I was provided with an estimate. The staff began work, providing regular updates, getting authorization to put her under and minimize pain, etc. It was clear that they were focused on her. While I hope that I never *have* to see Dr. Mushtaq, Henry, and the staff again, I would definitely come back when the need presents and enthusiastically recommend this practice to others. Thank you for taking care of my cat and me!

Dr.Brown and her staff are amazing....she took time to not only listen to my concerns for my senior…read moredog to address them as well. She answered my questions so I know how I can give the very best care for him in his golden years. I highly recommend her care and from now on will be the only vet to care for my old guy! Thank you Dr. Brown and staff! J.Bowen

Everyone is so kind and knowledgeable. Easy to get an appointment but they won't oversell you. I'm…read morealways confident they'll take care of my kitty.