Highly recommend this company for all your cleaning needs! This was my first time using a cleaning…read moreservice and didn't really know what to expect. They clearly explained the process and asked the right questions to ensure they understood the cleaning goals and areas to target. They arrived on time, were thorough and professional, and went beyond expectations. Will definitely be using again in the future. Thanks again!

This locally-owned company is who I continue to call as an out-of-town parent of a college student…read more Ben and his team go above and beyond to ensure my son's rental home is always cleaner than when he moved in! If I could give them 10 stars, I would! Very responsive and completely focused on making sure I'm always thrilled with their service. No one else could come close. Thank you Ben!!

Unfortunately, I did not receive the same level of services that others have from A Cleaner Home…read morelocated in Burlington. I have never experienced a cleaning company that I had to chase like this one or where the owner is 100% invisible from beginning to end and never exhibited any appreciation for the business or even once asked me how the cleanings were going after a few cleanings. Owner never asked for feedback. Perhaps it was because my location (Durham) was on the "fringe" of the owner's service area and the inadequate quality of services and customer service she provided me wouldn't impact her business. I DID provide unsolicited feedback to the owner regarding the issues. Below is my experience with A Cleaner Home. Before I hired this company, I was assured by the owner's estimator that quality checks were performed periodically. I used this company for several months and a quality check was never done. Some tasks that were advertised on the company website for a Regularly Schedule Cleaning were not performed, i.e., the hardwood/tile floors were never swept or vacuumed prior to being wet mopped; glass tops were hit and miss, inconsistently cleaned. I was paying for cleaning services that included the company providing cleaning products and cleaning tools. At times, the cleaners asked to use my vacuum cleaner and cleaning products. The owner did not provide the two cleaners who were assigned to clean my home with working, functional equipment/tools, i.e., mop pads are frail and extremely worn and ineffective in use. Cleaners asked to use my vacuum for rugs at times because their vacuum was broken. The cleaners even complained about the condition of their tools. I had to ask the cleaners to NOT rinse out their mop pads in the kitchen sink. They started out using the kitchen sink for this even after the sink had been cleaned and did not re-clean/sanitize afterwards and until I asked them to use the laundry sink instead. One of the cleaners, we will call her Sandy, is a bull in a china closet. Her execution of cleaning is highly questionable. She doesn't receive simple request very well at all. I had to ask Sandy multiple times to stop leaving too much water on the hardwood and tile floors. When I mentioned this about the 3rd time to her, she turned her back to me and walked to another part of the house when I was in mid-sentence. This was extremely disrespectful to me and my house.  My only regret in this instance is that I didn't ask her to leave my house immediately for being so disrespectful.  Sandy's method for cleaning the floors was to remove the top from the spray bottle and "chuck", yes "chuck", the bottle contents across the hardwood floors rather than spray the cleaner on the floor.  The first time I saw her "chuck", she then walked around the same floor, in the liquid, for about 10 minutes before she put her hand on a mop handle. Needless to say, I asked her to not "chuck" the product on the floors. If there was something Sandy thought she needed, rather than ask, she would start opening up cabinets until I was forced to ask her what she needed in order for her to stop going through my cabinets. Due to all of the above, I asked the owner of A Cleaner Home to permanently take my home off the schedule for future cleaning.

Sorry, Teri and the crew get a C grade in my book. This was a one-time cleaning for a vacant house…read moreright around the corner from the office. I inspected the next morning and was not satisfied. I paid for the fridge to be cleaned but upon inspection there was a large mess of chocolate ice cream or pudding still sitting in the fridge. Also there was lots of cat hair still stuck to the outside of the fridge. I did not feel cleaning the windows was even attempted even though I specifically requested that service. To her credit, Teri did come back and remedy these issues. But when I re-inspected after the second cleaning I found that the blinds upstairs were no longer functional and had to be replaced. I cannot recommend this service.

A friend referred me to Uriel and Carolina after working with them for years, and now they've been…read morecleaning for us every other week for several years. They're a super friendly, family-run business and they do a great job. Particularly since I work from home, I appreciate how fast they get the job done, since they always have 2-3 people here at a time. Highly recommend!

We have contracted with Carolina and the Amanecer crew since we moved back to our house after a big…read morerenovation. They have done great work for us for the past 16 years. The house is cleaner than I can get it; Carolina and her crew are honest, reliable, careful with our belongings and do a super professional job.

My wife and I arranged an appointment with this service twice. The first time they came and…read morecleaned, albeit after being several hours late. The second time, despite a scheduled time, they didn't show up at all. I called and left messages repeatedly. Nothing. Then i tried once more the next day and someone answered but then hung up before i had said one word. They are terrible, awful and most unreliable. Stay away, unless you don't care whether they show up or not.

Would give them a zero if I could. Stood me up for an appointment and would not even return a…read moretext. NEVER USE THIS COMPANY

Leonine was contracted by our housing provider to "check our outlets" but Leonine realized the…read moreissue was outside their scope and directed us to contact our energy provider because the issue was outside the home. Our home had partial power due to our home losing "a phase"The local energy provider fixed the issue. Leonine returned to fix the breaker panel. Mr. Tim came out and was a model of professionalism. I asked for his credentials, he presented them. Any question I asked, answered deftly. He helped to get my home fully functional when the heat was out and the HVAC still needed to be repaired, he made the call and facilitated the HVAC service. That is how you not only do your job but take care of people. They are a true Service to the community.

DO NOT USE THIS COMPANY!!! I am a landlord that was provided this company via Lessen and RentRedi…read more Their technician came for a backup toilet issue. The tech claimed to have unclogged the drain, but my tenant still could not use the toilet. Their notes claimed the sewer line from the house to the street was clogged by tree roots (there are not trees near my line) and a collapsed pipe. I tried to contact the rep to ask about a time to finish the job (Friday, October 17th). She told me they were really busy and would call me back end of day. That did not happen. I called them again the next day (Saturday, October 18th), mailbox was full and no contact. Had to call another plumber to resolve the issue. The other plumber sent pictures of the sewer line, no collapsed line and no tree roots. Fast forward to today (Monday, November 3rd), I noticed a charge on my credit card from Lessen/RentRedi for services from Leonine. Therefore, I will be seeking a reversal of charges on my card because you all did not complete the job and left my tenant without a working toilet and had no intentions of coming back to fix it.

I received great service from Around Town Maid. Very polite and professional. I will definitely…read moreuse them again in the future. Every thing was cleaned to perfection. Money well spent.

Oscar, Lilia & crew are wonderful and I highly recommend their services. We employ them on a weekly…read morebasis and they are dependable, trustworthy and do excellent work. Their range of services are broad, and they have a great eye for detail. Your home will definitely be in good hands with this company!

We can't say enough good things about Lilia's Tough Maids. Lilia and Oscar not only do a thorough…read moreand dependable job cleaning our house every time, they are also pleasant, family-oriented people who make you happy to give them your business. In addition, any time we have needed to be flexible about changing the day/time of the cleaning they have worked with us with no problem. They are very responsive to communication and their prices for cleaning are more than affordable and beyond worthy of the value for the top notch job they do every time. I can't think of anything more we could ask for.

They will come in for a move in clean, make a bigger mess than they had to clean in the first…read moreplace, leave a cockroach waiting for you, counters sticks, walls not done, and to top it all off they will charge you for "extra time" for what looks like could have been in all of about 30 minutes for one person. 3 people taking over 2 hours to clean a relatively small home and to do such a poor job of it is completely unacceptable. If you value your money and don't want to come home after a "move in clean" and clean more because they didn't do an adequate job go with another company.

I have deeply appreciated this company and their small, consistent, house-cleaning teams. The…read moreoffice is always responsive and flexible. I like getting to know the people cleaning my house and establishing a relationship - BUT it's also important to me that there's a larger, established company that's insured and standing behind its people's work. Carpe Diem's teams have helped bring me peace of mind