The customer service is the worst I've ever had to face…read more The settlement of my stolen car is taking now over 3 months, still hadn't settled. I've read that they take in the habits of delaying any settled in hopes the consumer just gives up on they claim. Adjuster never return calls. Specialist adjuster made an horrible statement to me, referencing I'm feeble minded or maybe experiencing dementia. Statements like, "Are you sure sir that your date is correct maybe it's was July 7, 2025, are sure if you're dates sir."

Unfortunately, Kemper's insured was involved in an incident with my vehicle. He damaged my car on…read morethe freeway. As we were pulling off the highway to exchange insurance information, the insured made an illegal lane change to evade me. He got away. I immediately filed a claim with his insurance agency, Kemper. They insisted they could not make a decision without the insured input. The said they attempted to contact him for 1 month. At the end of that month, the insured evaded Kemper. Kemper's office called me today to tell me they are Not paying for my damages. They said they did Not ever speak to their client. They did No investigation. Kemper failed at doing their due diligence. Now I'm forced to file Police report for hit and run. Fail Fail Fail on all counts. My rep is Karol Fitzgerald.

Mike has been my agent for life and home for sometime. Over the years he as been very responsive…read moreespecially in the most important times. We had some water damage to our home and within just a few days I had a check for the claim and cleaners were there almost immediately. I would recommend him to anyone looking for any type of insurance.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

I inquired about my fiancé driving my car and was told that she would be insured since we lived…read moretogether for many years. When she got into an accident in May State Farm denied my claim. The staff is very nice until you submit a claim. I've called frequently during the last three weeks but never got a phone call back from ANY agent. Very frustrating.

Amazing service, competitive pricing. Knowledgeable staff, will call me with opportunitiesread more

Dan, I just wanted to thank you and Jackie for always making us feel like family. In the last week…read moreyou help with finding ways to help keep our premiums easonable and then came and looked at the damage to our backyard after a storm passed through on Tuesday evening. You are amazing .... I think we will stay with American Family insurance for another 30+ years. We are family!

From the owner: As your local American Family Insurance agent, I can offer you dependable insurance protection. We…read moreoffer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.