Review for Huntington Learning Center of Woodstock…read more
Our experience with the Huntington Learning Center of Woodstock this summer was unfortunately disappointing--especially considering we had worked with them in the past, under a different director, with no issues at all. The change in management has significantly impacted the professionalism and overall experience.
We enrolled both of our sons for summer tutoring and had initially agreed upon a discounted rate with the previous director for enrolling multiple children. However, that agreement was later disregarded by the owner, who insisted we pay the full amount--$5,000--upfront, even though no assessments or personalized learning plans had been completed yet.
We clearly stated our intention to pay weekly while Huntington conducted evaluations and developed a structured academic plan. Instead of honoring that, the owner repeatedly pressured us and even interrupted one of my son's tutoring sessions--not only disrupting his learning but also directly questioning him, a minor, about how he planned to pay for the session. We found this to be highly inappropriate and unprofessional.
Despite no game plan being shared and assessments still pending, she sold expensive books to our sons--knowing they had a credit card meant only for weekly session payments--and charged the books without our prior approval. Shortly afterward, she emailed us stating that services would be discontinued because we hadn't paid the full $5,000 upfront.
We attempted to continue the program at the Alpharetta location, where the director initially had everything set up for us to start. However, after speaking with the Woodstock owner, he reversed course and refused to work with us as well. We then requested the academic assessments we had already paid for. The owner first refused to provide them, and after we pointed out that the assessments were conducted during paid sessions, she reluctantly agreed to send them but said she would not explain the results. We told her that was fine--but we never received anything.
Fortunately, we are now working with a different tutor outside of Huntington. While his hourly rate is slightly higher, the total time built into his program is less than half of what Huntington wanted to charge us $5,000 for--and we are already seeing amazing results. After this experience, my older son even admitted that Huntington seemed to intentionally move slowly to extend the timeline and charge for more sessions.
We're sharing this review to help other families make an informed decision. Our past experience with Huntington Woodstock was smooth and productive under the former director, but since the change in leadership, our experience has been marked by broken agreements, unprofessional behavior, and poor communication. We're relieved to have found a more effective and transparent alternative.
