Office staff is extremely unhelpful. I've been trying to get payment from my insurance company for the last 6 months. I repeatedly called the dental office to plead with them to submit the claim since the insurance company said they had never received one, was told 4 times they would get right on it and call me back, no call back. Would wait another couple weeks and call them again, same result. As of this writing I still have nothing. Last summer, I needed a visit, called the office several times, answering machine said to leave a message and they would get right back with me. I left several over the course of several days, it took them over a week to get back with me, darn good thing it wasn't an emergency. I also tried emailing as their website suggested when I couldn't get through on the phone, and it took about 2 weeks for me to receive an email from them. They go out of their way to get you in as a patient, but once you're there, the helpfulness stops cold. My advice, steer clear of this office and find another dentist. read more