Super helpful and knowledgeable. Quick and proficient too!! Highly recommend for all your device…read morerepair needs. Reasonably priced and quality work!! Thanks Pablo!

Did not understand that iPhone did not make screens for 11 because they are out dated. Pablo was…read moregreat.

Tried out the Go Wireless store in Las Vegas this weekend. Anthony was very friendly and helped us…read morefind exactly what we needed. Also, we were helped immediately, which is unheard of in wireless stores in my experience. I will make the drive from Santa Fe for all my wireless needs!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Thank you Deseree for efficiently transferring data from one phone to another! Your knowledge,…read moreservice and professionalism is the reason I refer family and friends in need of tech support. You're the best! Debbie Adams

Synergy Tech Repair is an oasis of caring technical assistance in a digital world that's often…read morebewildering. When I've needed a friendly person to answer a simple question or solve a problem, Desiree has been there. Recently I spilled some liquid on my laptop keyboard -- major crisis. They handled it right away, reducing the damage and replacing the parts in record time for a fair price. The best!

I'm sure that they are good at phone window repair. I have a desktop. And they sure weren't at…read moreall good with that. NEVER going back. I "proceeded" to a repair shop that knew what they were doing with hard drives. IRepair charged me $100+ -- and messed up my desktop. Pay attention to all the bad reviews here.

This shop is amazing! they fixed my busted ass ipad ( don't mind the rubbers bands) I've been…read moregoing to this shop for 3 years now, they have fixed my ipad and phones! I LOVE THIS PLACEEE

Had a crisis while on vacation when the charging port on my phone failed and it could no longer…read morehold a charge. Happily I found a T Mobile store in Santa Fe. They hooked me up with a new phone; gave me a trade-in value on my old one; and even spent more than an hour helping transfer all the data from the old phone to the new one. Yes, the new phone was expensive, but I don't think that's unique to T Mobile: all phones seem to be $$$ these days. I was able to have its cost broken down and folded into my monthly payments, so it will be manageable. Overall, pretty happy.

Though the reception is pretty good, that's where the positive feedback ends. The associates at the…read morestore are not helpful and would rather talk to their friends than assist you. When I went to this store recently (March 2025) to ask for assistance, because I could not download an app I needed, the associate said it's an Apple issue and to call them. You see, I used to have a Samsung phone that I loved, but when transferring apps and such from my Android to the new iPhone, which I was talked into getting, no-one mentioned that some apps wouldn't transfer and I'd have to buy that app all over again. So helpful T-Mobile! (Side note, I HATE MY IPHONE!) On top of that, the final price I was quoted was a lie. I am now paying more than the quote. And don't let them talk to you into any add-ons, you buy them cheaper else where. So I am now going to Verizon to see if they can get me out of my contract with T-Mobile.

Switched from Verizon to Cricket. Customer service agent Kaylee was wonderful she provide all my…read moreoptions and answered all my questions. Kaylee is a professional customer service rep. Ask for her you won't regret it.

Service is no good, associate is not a nice person no people skills and when you call the store…read morethey do not answer it's frustration and annoying

Everything about my experience was great today with getting my screen repaired. It was badly broken…read moreand it needed a lot of help to be fixed right. Great experience

I hate writing negative reviews, especially because I've been a customer here for years. In fact,…read moreI've purchased three phones from them this year alone and have always had a good experience. Unfortunately, you don't really find out how a business treats its customers until something goes wrong. I was a happy customer until I actually needed their help. That's when you find out what a business is really like. I purchased an iPhone for my elderly grandmother. She tried using it for a couple of weeks but ultimately decided it was too complicated and wanted to keep her old phone. There was absolutely nothing wrong with the device. it was still in like-new condition. I had the receipt and everything Before purchasing, I understood there was a 30-day warranty. What I wasn't told was that the "warranty" only covers repairs, not returns if a customer simply changes their mind. While that may be their policy, it's an incredibly unfriendly one for a business selling used phones. Instead of accepting a like-new phone back into inventory, they left me with a $500 phone that I now have to photograph, list, negotiate over, and sell myself. They could have easily resold it, but instead they chose to make it the customer's problem. I noticed several other reviews where people had similar concerns, and the responses are mostly some version of, "We're sorry you feel that way." At some point, it stops sounding like customer service and starts sounding like a pattern. I won't be buying my next phone here. Not because of the product, but because customer service matters most when something doesn't go exactly as planned.

took a while...but I got what I came for- a new iPhone…read more Their accessory selection isn't as good as the apple store, but who want's to drive to Abq.? Not as bad as they use to be....

Ridiculously bad service. Even worse price. Tech didn't listen. Couldn't complete quote since their…read moreown servers were down. Forget it!