Dropped off a blazer for a hem last Tuesday, said it'd take a week. Came in the following Tuesday…read moreand they handed the jacket back to us and said they'd told us the Saturday that they were unable to handle the work, even said they'd spoke to me on the phone. No one called me that Saturday, they didn't have my phone number and hadn't called my wife. My wife had even confirmed with them the day before it would be ready the next day. Fine if not able to do the work but don't keep my jacket for a week and then lie to us. Thanks for the lack of service. Overpriced and impolite, go to the place near Morrisons; nicer people with better prices.

From the owner: Over 50 years dry cleaning and laundry experience in Reigate specialising in wedding gowns, luxury…read morehandbags, leather and suede, curtains and drapes. We offer a FREE pickup and delivery service together with FREE parking accessed from the side of our Reigate shop..

Unbelievable. I had an inkling this would happen, but thought, no surely they wouldnt be that bad,…read moreDropped duvet off for service wash at 9am and paid for it. Picked it up at 5pm, when I got it home its still smelly and filthy dirty. The dihonest lying twats stole my money and did sweet FA. AVOID more hassle I now got to sort out and wont get anywhere,

Unfortunately, the bad attitude of the owner prevents me giving this dry cleaners a good review…read more The quality of service was fine, I gave them dirty clothes, they returned clean ones. But I have never met a shop owner who treated his customers with such disdain and disrespect. Once, late out of my office, I ran all the way to his shop to gather my husband's suit for a job interview the next day, and even though he was technically open for five more minutes (even by his own clock!), as he'd already started counting the till, he wouldn't let me in to gather the suit. Even after I explained my situation through the crack between the doors. And it wasn't just me--everyone in my office thought him to be a grumpy so and so and that the shop was quite expensive for the service, but we all agreed he thought he could get away with it because that's the only dry cleaners in downtown Redhill.

I found the new chap to be quite pleasant and polite. He seemed to put himself out for my suit,…read morewhich they delivered on time the following morning. I don't mind paying for the quality and service they provide. Recommended Dry Cleaners.

Very bad service. These cleaners broke my mirror's frame,…read morescratched my wall and damaged my wife's shirt and trousers ironing them and refused to pay for any of the damages. I was their customer for three months, until yesterday, and they only did a good job one day. They miss the details, leave spider webs in the corners, food splits on the side of the microwave... Regarding the damages, I let Carly-Ann Cole, #brightandbeaitiful franchise owner, know about the accident ironing my wife's clothes and she apologised very bluntly and didn't offer to cover the costs. We decided to give them another chance but when they broke the mirror and scratched the wall, we were very disappointed with her inflexible reply refusing to cover the costs even after we insisted. She sold the service as if it was the best in class but that is not what we found. She also asked for a recommendation to write on their website in a very early stage but we didn't do it because we didn't have enough experience with them and they were not doing such a good job. Now I am glad that we didn't write that recommendation and understand that their pressure to get these testimonials from customers in such a short term may be related to customer dissatisfaction in medium and long terms that will not get them good feedbacks to publish. We are now looking for another cleaner so any recommendation would be appreciated. Thank you in advance

From the owner: Bright & Beautiful is an award-winning concept in domestic homecare, providing eco-friendly…read morecleaning, tidying, laundry and ironing; with carefully selected professional cleaners and the highest standards of security and service. If you are busy caring for your work, your home and your family then life can get very stressful. The good news is that we have a range of affordable domestic cleaning services to give you a beautifully clean home and a brighter you! Let us make your house sparkle and shine! Our Franchise Owner is on hand in Redhill, Reigate, Horley, Smallfield, Earlswood, Salfords, Woodhatch & surrounds to make sure that your home is looked after to your exact requirements.