I had a terrible experience with THIG. I would give 0 stars if I could. I deeply regret believing…read moretheir deceptive advertising and online presence. They put more effort on marketing and commenting on reviews than they do in the quality of their work. At the end of 4 stressful months they pressured me with a disclosure agreement saying I could not claim any issues with their work and or post any negative reviews online or they would fine me $1000 per review. That is the opposite of "exceeding customer expectations" which they claim in their marketing and responses to comments. I did not sign the agreement. It makes me sad to think of how many people must have signed this form scared of the consequences or unwilling to pay the $300 I paid to go see a lawyer for advice. I would therefore argue their online reviews should be considered with caution. To summarize the issues, poor quality work and unprofessionalism: * Terrible project management and scheduling of work * Workers regularly being late or not showing up * Rework of tiles and interior brickwork required * Lack of protection on site after promising multiple times to cover in plastic * Lack of communication throughout the project * Inflation of plumbing and electrical hours charged * Violated electrical codes by covering a switch box in the kitchen with tile

This company has to be rated the 5 stars they deserve…read more Fabulous company to work with. They listen to what you want and get it done. All the workers were so professional and went out of their way to help me out. Would highly recommend!!

R&B Masonry (Eddie) did an excellent job on our project. Eddie and his partner were professional,…read morepunctual, and detail-oriented. They removed and replaced all the old insulation, replaced the stone to match perfectly, and filled the cracks between the bricks. The workmanship is top-notch, and they went above and beyond to ensure everything was completed to a high standard. I look forward to having them back to do additional work that needs to be done and have recommended them to my friends and family. I highly recommend R&B Masonry to anyone looking for reliable and quality masonry work. Thank You!!

Ordered bag of top soil and dressings. Came as promised and as expected. Wouldn't say anything…read moreless. Cheaper than Yellow Bag as well. I'd recommend it.

This is my go to garden supplies store . Great prices…read morebetter then the big box stores . They load you car great costumer service . They also have great delivery service . If you need help with a project they will explain to you how it's done . Why go anywhere else .

Excellent experience. Very quick service, they fitted our garden gate the next day. High quality,…read moresolid materials, and very strong on customer service. Good value for money, highly recommended.

Fantastic service. I am a pretty needy customer, and Clint and the team accommodated me at every…read morestep. The end result was a fantastic drive and some much-needed help with the hardscaping. Treated us with respect the entire time and made sure to problem-solve when unforeseen issues came about. Really impressed.

We recently updated our waterproofing from the previous home owner and couldn't be happier with the…read moreresults. Domenic and Stefano were great to work with. Stefano came by to evaluate the situation and recommended we only perform work on two sides of our home. Him and his crew came in for a few short days and the work was complete. All cleaned up and you couldn't even tell they were there. It's been a few months since the work has been completed with several rainfalls and ZERO water has been going into our basement. Amazing! Any of our questions were answered swiftly and throughly.

I was helping source waterproofing companies for my son when I came to visit his house in Toronto…read more I reached to a few waterproofing companies, but Stay Dry Waterproofing was the only company we felt met all our needs and compared to other companies, they were quite communicative. The job took a week and everything went as planned. We are satisfied with the quality of work and great to no longer have a leaking basement.

Called while it was actually raining because water was pouring over the gutters. Figured nobody…read morecomes out in that. They showed up same day, and the rain helped, the guy just pointed: that's a clog, that's a clog, that corner lost its slope. Cleaned everything by hand, flushed every run with a hose until it came out clear, fixed two loose brackets for free. Found old raccoon damage on the roof and instead of upselling me said flat out: that part needs a roofer, not us. Who turns down money like that? Around $250 for a detached house under big trees, photos of everything on my phone. Two storms since, gutters are quiet.

DT was super responsive. The first visit didn't quite take care of my eaves' problem but they…read morereached out to me to rectify the issue and more than made up for it by going above and beyond with what they provided -- free of charge. What refreshing customer service in today's world. DT proved themselves to be super professional and knowledgeable. Thank you so much for listening to your customer and for such excellent customer service.